Knowledgebase : NetExam LMS > Frequently Asked Questions

You can broaden the reach of your Instructor Led Training (ILT) through the use of online conferencing and meeting systems. One of NetExam’s most popular live training solutions utilizes Cisco GoTo Webinar as the online location for the training site. NetExam has integrated GoTo Webinar so that it’s easy to set up and add an available venue for your online live training classes. 

You first create a virtual classroom in NetExam by adding a Venue to a Classroom. Select Web Conference as your online venue category and GoTo Webinar as your conference type. Once you have created a virtual venue, you can use this venue to schedule your virtual training sessions. A virtual training session works like a class in NetExam, except the meeting room is your GoTo Webinar account. Students receive meeting details via email upon enrollment in the class. Once the class has been completed, the conference app will send meeting attendance data back to NetExam for inclusion in the student's transcript.

The steps to setting up a GoTo Webinar as a classroom are clear and easy. Download the guide below for the instructions to walk you through the steps to create the meeting instance, where to add it as a location to a class and email communications. 

Thank you for using NetExam for your training and certification!

keywords: GoTo Webinar, Web Conference, Instructor-led training, ILT, venue, live training, classroom, virtual classroom, virtual training

Navigate to the Edit Lesson page for the Lesson you would like to add your SCORM Course to.

Select one of the 3 server options (as shown above) to upload your file:

    • Upload to US-CENTRAL - This will open up upload option right below where you can enter the following details:
  1. Display name - this description will be shown to the student.

  2. From the Resource Format dropdown box, select SCORM ENGINE.

  3. Click the radio button (circle) next to File and then click the Browse button to navigate to the file on your hard drive (Note: The file must be in zip format, and must have the imsmanifest.xml file at the root level. Most content publishers will produce a SCORM Course in this fashion).

  4. Set the estimated duration (optional).

  5. Click the Submit button to upload the files (Note: Only click Submit once).

Upload to AP-SG – This will open a pop-up window for you to upload your contents to the Regional Content Repository in Singapore. You have to enter the following details:

  1. Display name – this description will be shown to the Student

  2. From the Resource Format dropdown, select SCORM ENGINE.

  3. Set the estimated duration (optional).

  4. Click the Select File button and browse your hard drive for the respective zip file.

  5. Once you select the file, you will see the file name, the file size and it’s current upload status. Click the Upload button to proceed with the upload.

    Once the file is uploaded, the status will change to Finished with a green tick next to it. Also displayed is the following message File Uploaded Successfully. Please Click Submit ButtonClick the Submit button to complete the process (Note: Only click Submit once). This will close the window and show the file that has been uploaded to the Lesson.

Upload to AP-HK – This option will open a similar pop-up window, for you to upload your contents to the Regional Content Repository in Hong Kong. You need to follow the same procedure as for 2, above.

 

The NetExam Learning Management System utilizes a hierarchical system to develop the training structure. Curriculums (Training Directories) are created from the top level down and then activated from the bottom level up.

LEVEL

DESCRIPTION

Top Level

Curriculum: this is an organization tool (Training Directory) for the NetExam Administrator. This level can be used to organize your Courses into manageable groups. The title and description of the Curriculums are not displayed to the student.

Level Two

Course: this level is displayed to the student and organizes the Lessons for the Course.

Level Three

Lessons: this level is also displayed to the student and provides a way to organize Learning Objectives.

Level Four

Learning Objectives: this level is an organizational tool (Question Pool) for the NetExam Administrator. It is not displayed to the student (Note: It is not a requirement to include Learning Objectives for your Course; however, in order to provide testing through the NetExam System, you must include learning objectives in your Curriculum structure).


To assist you in your initial setup you will see that a Default Curriculum, Course, Lesson and Learning Objective have already been setup for your company. You may choose to use these and if so, all you will need to do is rename them.

Additionally, NetExam also offers a Course Quickstep. This is a template Course that allows you to quickly add and activate your Curriculum, Course, Lesson and Learning Objective. This is the easiest way to add your Courses in the NetExam System (Note: Before adding Courses using the Quickstep method, please setup your Curriculum in advance as you will be required to select this as part of the process). Each time you use the template Course to create new Courses, it will be identical to the template setup.

Another feature that will be very useful once your Courses are deployed is the View Enrollment feature. From the Course page you can select the “View Enrollment” button and you will be able to run an enrollment report for any Course.

Status Identifiers

The NetExam system identifies Course level status using the following icons:

CURRICULUM LEVEL

ICONS

Curriculum  (Course Folder)

Active

Inactive

Course

Active

Inactive

Lesson

Active

Inactive

Learning Objective (Question Pool)

Complete

Incomplete

Questions

Complete

Incomplete

Procedure

1. Click on the Email Templates sub tab under the Communications tab. You will be able to select from 4 different categories of emails:

  • eLearning
  • ILT (Instructor-Led Training)
  • System Access
  • Other

2. Select the name of the email template that you wish to edit.

3. Next, click on the Language Preference for your email template. The languages displayed are based on the language package purchased by your company. If you would like to have additional languages added, please contact your NetExam Sales Representative.

4. Your next step is to select the User Type for your template. On your first visit to this page you will note that the Default template is already setup and will have an “Edit” link. All other User Types will have an “Add” link. The system has setup a default template for you to edit.

  • To add a template for your other User Types, click the "Add" link. This will create a copy of the default template for you to edit the content, specific to the User Type. As you create new User Types, this page of options will grow.

5. To proceed, click the link next to the user type to edit the template.

  • All available email templates come pre-filled with default content which can be edited. Options to copy and blind copy the email are available at the bottom of the template.

  • The email templates are edited using a WYSIWYG (What You See Is What You Get) editor. The WYSIWYG editor functions similar to Microsoft Word.

6. Edit the email content in the editor and complete the required fields noted with a red asterisk [*].

  • You can also enter pre-set parameter tags in your email template for additional formatting. These tags are listed at the top of the WYSIWYG editor.

  • Select from the Available Tags in the first dropdown box and then select the tag type from the second dropdown box. The tag will appear to the right. Place your cursor in the area you want to insert the tag and click the Insert button.

  • There are two formats available when editing your email, HTML or Plain Text. This option is located at the bottom of the form.

7. You also have the option to test your email.

  • Click the Test button at the bottom of the page. A new browser window will open with your email. At the bottom of the template is an area to enter an email address to send the test email. (Note: This text box has been pre-filled with the email associated with the user profile of the person that has logged into the NetExam system). You can use this email address or override with another email address.
  • Click the Send Test Email button.

8. If you are satisfied with your updates and test email, click the Save button to retain changes to your email.

In order for a Course to be visible to a learner, it must be associated with a Certification or Course Group. Once the association is established, the Course will become visible as Available Courseware to the learner User Types and User Groups assigned to that Certification/Course Group. The attached document provides instructions on How to Publish a Course.

This is a companion article to the How do I edit Email Templates article.

This list helps you see the contents of the emails that are sent from the System to your Students, Administrators, Instructors and Managers. The Administrator has the flexibility to create and control the content within the emails that are communicated to Users. Email Templates are accessible via the Email Templates sub-tab under the Communication tab.

Also, see:

What is the Email Header and Footer Template and How is it Used 

 

This document lists guidelines in publishing course content that can be played on NetExam Mobile applications on iOS and Android platforms.

There is a new section in the course detail area called, “Additional Resources” where administrators can add one or more items from the Content Library.  When a student completes all of the course-completion requirements, the “Additional Resources” section will display to the student. This section, listed below the last lesson, will display only when the student completes the course. It will display a list of links for one or more of the Content Library items which the Admin has added to it.

The Calendar widget shows the next five scheduled class events from the date that they are viewing.  The Student can click the More link to see the complete calendar.

Admin can turn on/off this widget by user types through NetExam Admin site - Learner Portal settings. 

Configuring the widget from the Admin site:

  1. Login to the NetExam Admin site.
  2. Click on the General tab – Click on Learner Portal Settings – Click on the User type -
  3. From the drop down scroll down until you see the Calendar widget – Click Add – Click Save Changes

When a student, who belongs to the user type you have configured, logs in to the student site,  they will see the Calendar widget in their home page.

 
Scoring Captivate Lessons without Quizzes
 
Symptom:
Your Captivate lesson is not passing any scoring value back to the LMS and/or is being reported as not SCORM compliant by the LMS.
Cause:
Captivate requires at least one 'scored interaction' in order to properly track lesson status and to setup SCORM-conformance.
Applies To:
Captivate lessons without any scored interactions.
Background:
If you have a Captivate lesson that does not contain a Question Slide nor any other manually scored interaction, Captivate will not generate an 'imsmanifest.xml' file. The lack of this file prevents Captivate SCOs from being SCORM-compliant. Additionally, without a scored interaction, the Captivate lesson may not pass any sort of status to the LMS.
Resolution:
  1. Captivate lessons with Question Slides should not exhibit this problem as those slides are automatically scored (scoring the lesson overall properly, however, is another issue).
  2. "Content lessons" - those without any quizzes - still require at least one 'scored interaction' in order to properly generate the manifest file as well as to track and calculate the score for the lesson.

Hence, the overall resolution is to either insert a Question Slide into the lesson or setup a scored interaction.

Note: the process below applies to Captivate 3.0 specifically but applies conceptually (and may apply procedurally) to earlier versions as well.

For a Captivate 3.0 file that has no Question Slides to be SCORM-compliant (and to successfully publish as a valid content package), some sort of interaction within the lesson must be scored. To do this where a Question Slide is not present, place or select a button within the Captivate file, get its properties, and choose the Reporting tab.

In the Reporting tab for the selected button:

  • Check ‘Include in Quiz’.
  • Uncheck ‘Report Answers’
  • Give the ‘Points’ value for the selected interaction a value of 1.
  • Check the ‘Add to total’ box.

That takes care of adding a scored interaction to the content lesson. However, many interactions may be given a default weight even though they are not set to report their score. This may throw-off Captivate’s internal scoring. Remove ‘Point’ values from every other interaction in the lesson:

  • Get the properties of a button and select the Reporting tab.
  • Check the ‘Include in Quiz’ option to enable the other options.
  • Uncheck the ‘Report answers option’.
  • Change the ‘Points’ value to 0.
  • Uncheck ‘Add to total’
  • Uncheck the ‘Include in Quiz’ option.

Note: this is likely not a necessary step but can help determine scoring values and keep the lesson ‘clean’.

Select Project Advanced Interaction from the menu bar to ensure the only interaction with a point value is the one you specifically setup per above – likely the one before the last slide. You can also use this dialog for adding and removing Point values from interactions instead of the above per-slide steps.

Then, in order to then setup the overall lesson to be SCORM-complaint and report accordingly, select Quiz > Quiz Preferences from Captivate’s menu bar.

Quiz preferences has a few subsections. The first is Reporting. Make the following selections:

  • Check ‘Enable reporting for this project’
  • Select the ‘SCORM’ LMS option.
    • Click the ‘Manifest’ button.
    • Select version 1.2
    • Leave most of the remaining items at their default values, though you may want to edit the ‘SCO’ > ‘Title’ field to ensure a clear description once imported into the LMS (for example, if the first lesson is simply titled “Introduction”, that may be better worded as “General Driving Safety – Introduction” in order to differentiate it from other 'Introduction' lessons).
    • Click ‘OK’
  • Select ‘Complete/Incomplete’ in the ‘Report Pass or Fail’ section.
  • Select ‘Quiz results only’ in the ‘Choose Report Data’ section.
  • Select ‘Percent’ in the ‘Report Score to LMS as’ section.
  • Select ‘Report Score’ in the ‘Reporting Level’ section.
  • Nothing needs to be changed in the ‘Advanced’ section.

Note: in this case, we are not tracking responses to interactions. Captivate 3 sends 'suspend data' back to the LMS every 8 seconds. This can cause issues of the suspend data is large. Unless you need to track user responses, the lesson may be more responsive by just tracking quiz results.

In the Settings subsection of the Quiz preferences, most everything can be left as default. Ensure:

  • ‘Required – the user must take the quiz to continue’ is checked in the ‘Quiz’ > ‘Required’ section.
  • Uncheck the ‘Shuffle Answers’ option in the ‘Settings’ section (though likely doesn’t matter).

In the Pass or Fail subsection of the Quiz preferences:

  • Select the ‘% or more of total points to pass’ in the ‘Pass/Fail options’ section.
    • Set that value to 1 (to match the ‘Points’ value in the scored interaction’s Reporting tab).
  • Choose ‘Continue’ in the ‘If passing grade’ section.
  • Choose ‘Infinite attempts’ in the ‘If failing grade’ section.

If the project does not contain any buttons which can easily be adapted to be scored, the best approach is to either put a button on the first page titled something like, “Click here to get started” or a button on the last page with a title like, “Click here to record your progress”.

  • If the first option is used, ensure in the Quiz preferences ‘Pass or Fail’ subsection, that the ‘If passing grade’ section has ‘Continue’ selected.
  • If the second option is used, you may want to set the Quiz Preferences > ‘Pass or Fail’ > ‘If passing grade’ section is also set to ‘Continue’, but then place another button on the timeline that appears after the ‘Click here to record your progress’ button that says ‘Exit’ and is set to ‘Execute Javascript’ with the value of ‘Finish();’ in order to give the users a graceful way to exit the lesson.

Lesson with Question Slides (not scored)
For a lesson that contains Question Slides, the same general principles apply where the quiz results do not matter (are not ‘passed/failed’ but are ‘completed/incomplete’). The overall principles and approach described in the preceding section applies in this case as well. However, Questions Slides may have a score value assigned by default. In order to simply score the lesson as Completed, the above approach where the next-to-last slide in the lesson is the only one with a score value remains the best approach.

To check the value when a Question Slide is inserted, or by editing the properties of a Question Slide, choose the Question tab. In the ’Question’ section, ensure the ‘Points’ value is 0. Check the Project >Advanced Interactions wizard to find any other interactions which have a point value assigned and need to be set to 0. If all slides are correctly set, the only interaction with a value should be the Next button on the next-to-last slide.

Also check the Reporting tab to ensure the question slide results are not being reported.

Publishing
Once scored interactions are setup, either manually or through the Question Slide wizard, you’ll want to publish the lesson. In the Publish settings, the first ‘Flash (SWF)’ choice on the left should be selected, then ensure the ‘Zip files’ option is checked in the ‘Output options’ section. The ‘Export HTML’ option should be checked by default. Lastly, verify that the ‘eLearning output’ option in the ‘Project Information’ section is set to ‘SCORM (1.2)’.

Captivate 5.x SCORM guidelines for both SCORM 2004 and SCORM 1.2

In order to transfer user's completed certifcation the following conditions should be satisfied.

1. Certification should have a valid External ID

2. User record should have a valid External ID (Contact ID)

3. User's user groups should have valid external ID.

4. User should complete the certification.

When all these conditions met, certificate will be automatically transfer to SalesForce. In addition LMS Admin could click the "Send user Certification to SFDC" from User's Manage Course Registration page.

Adding background image to the login page
Here's the CSS to add a background to login page.
 
// sets login background to example-bg.png scaled to fit window.
.bgLoginLayout {
     background-image: url(example-bg.png) !important;
     background-repeat: no-repeat !important;
     background-size: 100% !important;
     filter: progid:DXImageTransform.Microsoft.AlphaImageLoader(src='example-bg.png', sizingMethod='scale');
     -ms-filter: "progid:DXImageTransform.Microsoft.AlphaImageLoader(src='example-bg.png', sizingMethod='scale')";
     margin-top: -5px;
}
Widget related style changes:

You can the make the changes via css in the style template in the Admin site - Communications - Content Templates section. Here is the related CSS for reference purposes:

From the Admin site go to : Communications – Content Templates – Style

Insert the following code. 

/* increase font size in widget header */
.ens-widget .x-panel-tl .x-panel-header {
     font: 22px Arial bold;
     padding: 7px 0px 0px 7px !important;
}
 
/* set widget heaader bg color */
.ens-widget .x-panel-tc {
     background-image: none;
     background-color: #882454;
     height: 40px !important;
}
.ens-widget .x-panel-tl, .ens-widget .x-panel-bl, .ens-widget .x-panel-br {
     background-image: none;
     background-color: #882454;
     border-bottom-color: #cccccc;
}
 
/* hide icons in widget headers */
.ens-widget .x-panel-icon {
     background-image: none !important;
     margin: 0px !important;
}
 
/* increase font size and set color to dark blue for all states on "links" in widgets like enrolled courseware */
.ens-widget .x-tree-node .x-tree-node-el a, .ens-widget .x-tree-node span, .ens-widget .customTree .x-tree-node-over a span {
     font: 14px Arial !important;
     color: #5E86B7 !important;
     text-decoration: none !important;
     padding: 0px;
}
.ens-widget .x-tree-node .x-tree-node-el {
     padding-top: 3px !important;
}
 
/* increase font size and set color to dark blue for all states on link in widgets like available courseware, also remove borders */
.ens-widget .x-grid3-cell-inner a {
     color: #5E86B7 !important;
     text-decoration: none;
     font: 14px Arial;
}
.ens-widget .x-grid3-row {
     border: 0;
}

 

The following method can be used to override specific widget icons.

Enter the following code to your CSS settings section. 

From the Admin site go to : Communications – Content Templates – Style

Insert the following code. 

.ens-widget .icon-certification {background-image: url(path_to_image) !important; }

 Eg: .ens-widget .icon-certification {

            background-image: url (http://images.netexam.com/images/10229/Learning_Portal_Icons-elearning1.png) !important; }

This would replace the icon for the widget that use the certification icon with the image specify in the  "path_to_image" section.

Note: Image size needs to be exactly 16x16.

The other icon classes that you could use to display custom images are:

.icon-news

.icon-welcome

.icon-course

.icon-messages

.icon-social-learning

.icon-learningplans

 

Tab icons:
 
/* Home tab */
#header-panel .icon-home {
background-image: url(path_to_image) !important;;
}
 
/* Group transcript tab */
#header-panel .icon-group-transcript {
background-image: url(path_to_image) !important;;
}
 
/* Training tab */
#header-panel .icon-edit {
background-image: url(path_to_image) !important;;
}
 
/* Messages tab */
#header-panel .icon-messages {
background-image: url(path_to_image) !important;;
}
 
/* Transcript tab */
#header-panel .icon-transcript {
background-image: url(path_to_image) !important;;
}
 
/* Calendar tab */
#header-panel .icon-calendar {
background-image: url(path_to_image) !important;;
}
 
/* Profile tab */
#header-panel .icon-profile {
background-image: url(path_to_image) !important;;
}
 
 
Exam buttons:
 
/* first question button */
button.x-tbar-page-first {
background-image: url(path_to_image) !important;
}
 
/* previous question button */
button.x-tbar-page-prev {
background-image: url(path_to_image) !important;
}
 
/* next question button */
button.x-tbar-page-next {
background-image: url(path_to_image) !important;
}
 
/* complete & grade button (only appears on last question) */
button.icon-grade-exam {
background-image: url(path_to_image) !important;
}
 
/* last question button */
button.x-tbar-page-last {
background-image: url(path_to_image) !important;
}

Checklists are a convenient way to manage and review a series of steps or content as part of a course. For example, a course on web design may have a checklist available for a student to ensure they have all the components required to successfully publish a website. The checklist can be made available for an examiner to review the individual website components and assess the learner's comprehension and application of the website elements. In both cases, a checklist provides assistance to the learner and examiner to ensure that all the elements have been addressed.

The attached document contains instructions and a workflow on how to set up and use Checklists.

 

Keywords: CheckList, Check List, Examiner, exam

The Content Widget will present content in the Content Library and will display by content type. This will allow students to see the content irrespective of the course they are taking.  Visibility of this widget can be controlled by NetExam Administrators. Note: Users will not get credit for the content they launch from the Content Widget

Admins can create the sharable content via Admin site – Courses – Content Library link

Admin can put a check mark to select the content to be visible in the Content widget.

How to enable Content Library Widget

In admin site; the Content Widget could be accessed in the following manner.

1) Click on Communication. Then Learner Portal Setting.

2) Click on the “Add Widget” drop down menu.

3) Select Content Library by clicking on “add”.

The selected content will be displayed in the Student site in the following manner.

NetExam can now be configured to send a Course Completion email whenever a learner successfully completes a Course. There is a new email template added to the system to help you manage the content of the email.

You can find this under Communications - Email Templates - Under eLearning Tab - Course Certificate Email Options

The NetExam Learner Portal now supports Course enrollment via the Group Transcript tab. Authorized User Group Managers can enroll the users in their user groups in available courseware. NetExam Administrators can configure this feature via the role permissions section. This feature empowers User Groups Managers to manage the courses learners in their groups enroll in. Read the attached article for more information.

Course expiration options are located in the Course Add/Edit page in the NetExam Administration site. The NetExam system allows NetExam Admins to determine what happens if an Assessment is not completed within a specified number of days. The parameters are set in the field labeled "Days to Complete" with a default value set as 30 days. 

To enforce the action, locate the Enforce Expiration checkbox on the edit page. By default, the box is not checked and the assessment is available at any time without constraint. If the Enforce Expiration box IS checked, the user will not have access to the assessment after the specified period of time, e.g., 30 days. The user must contact the Admin who would need to manually unlock this for the user upon request.

Once the course expires, the user will see the expired text in their transcript along with the course title. Administrators can modify the course expiration messages through the Certification template under Content templates.  

Students now have the ability to add comments upon submitting their course rating. 

A text box is provided for students to submit feedback or comments about a course.

Course Rating Comment Box

Once user has submitted a comment and/or the rating; it will be displayed upon access. 

The comments will also be displayed in the "User_Courses_Rating_Report''

 

To Change the Course tile image in the student site, you need to upload Course image with the size of 228px * 160px using Course detail page. Also for Course icon image you need to upload the image with size of 33px * 30px

 

Create Course / Certification for Testing

Sometimes you might want to create a course and assign it to a certification that could be view in the student site without affecting production users. For that purpose you need to setup the following objects.

  • Curriculum – Course – Lesson
  • User Group
  • User Type
  • Certification
  • User

Curriculum – Course Structure

The NetExam Learning Management System utilizes a hierarchal system to develop the training structure. Curriculums (Training Directories) are created from the top level down and then activated from the bottom level up.

Top Level: Curriculum; this is an organization tool (Training Directory) for the NetExam Administrator. This level can be used to organize your courses into manageable groups. The title and descriptions of the Curriculum are not displayed to the student.

Level Two: Course; this level is displayed to the student and organizes the lessons.

Level Three: Lessons; this level is also displayed to the student and provides a way to organize learning objectives.

Level Four: Learning Objectives; this level is an organizational tool (Question Pool) for the NetExam Administrator. It is not displayed to the student. Note: It is not a requirement to include learning objectives for your course; however, in order to provide testing through the NetExam System, you must include learning objectives in your curriculum structure.

Create a Curriculum

  1. Select the Create Curriculums link under the Courses tab.
  2. Enter the Curriculum Name (Required) and description if desired.
  3. Click the Submit button. 

Once you create you curriculum it is in the Inactive state.

Create Course

  1. Click on the Courses tab and click Curriculums.
  2. Click on the Curriculum you just created.
  3. Type Course name and Course Description under Add New Course. Click Add A new course.
  4. New course will be created and it is now display under the curriculum in Inactive State.
  5. Click on the course name to open the course. Fill/Select the information under Course Add/Edit page.
  6. Create your first lesson.

  1. Once you create your Lesson you could create your objectives, question pools and exam.
  2. Once you are back in the course page select Active from the status field and Click on the Save button to save your course.
  3. Click on your curriculum name to go to your curriculum.

You can create many courses and lessons within a single curriculum. Let’s go ahead and activate the curriculum. Select Active from the Curriculum status and click the Submit button.

Additionally you could create courses using a course template.

Please read: https://netexam.kayako.com/Knowledgebase/Article/View/29/3/how-do-i-add-a-course

 

Test courses without publishing it

Please refer the following KB Article.

https://netexam.kayako.com/Knowledgebase/Article/View/11/3/how-do-i-test-a-course-without-publishing-it

 

Create User Group

User Groups are simply a way to group Users. Depending on the needs of your company, you may group Users by Partner Company, internal department or just group students that will have common training needs.

Please refer the following KB Article on how to create a user group.

https://netexam.kayako.com/Knowledgebase/Article/View/20/3/how-do-i-add-a-user-group

 

Create User Type

Default has been created for you. New ones may be created depending on your company’s setup.

Please refer the following KB Article on how to create a User Type.

https://netexam.kayako.com/Knowledgebase/Article/View/21/3/how-do-i-add-a-user-type

 

Create a Certification

Please refer the following KB Article.

https://netexam.kayako.com/Knowledgebase/Article/View/46/3/how-do-i-create-a-certification

Note: When selecting the course pick the Demo course you created. Add the User type and User Group as Certification’s User Group and User Type that you created for your testing.

Testing Procedure

  1. Make sure you have a user created which belongs to the User group and User type you created.
  2. Make sure you have a certification created with the User group and User type you created and included the demo course you created.
  3. Search for the user. From the user add/edit page click “Login as Learner”
  4. Click on the training Tab.
  5. You could now see the new certification listed in the Available Training Widget.
  6. Click to open the certification and click enroll.

Click on the Demo links to see the demonstration video.  Demo 1     | Demo 2

Custom Email

This section allows the Administrator to create custom emails (announcements, special notices etc.) that can be sent to Users, apart from the regular System-generated email.

This can be accessed via the Custom Email sub-tab under the Communication tab.

After clicking on the Custom Email tab, you will see a section where you need to select an available email category from a dropdown option. Once selected, you will see the custom emails that have previously been created for that particular category.

Let’s create a New Custom Email. Click on the button “New Custom Email” to open the editor and add the relevant details. Once done, you can save the email under an existing category or create a new category.

Make sure you have Email Title, From Email address, Subject, Message in the email body and additional email addresses in CC or Bcc fields.  Email body is a WYSIWYG editor, where you have basic HTML formatting, links, images etc. Once you create your custom email you can click on the Test button to see if it formatted correctly.

The following NetExam variables are avilable for use in your email body.

$netexam.FullName  -The user's full name.
$netexam.Email  -The user's email address.
$netexam.Username  -The user's Username.
$netexam.Password  -The user's password.

$netexam.CRLF  -A line-break character for text messages.

Available only to course related emails.
$netexam.Course The course name displayed in the message body.
$netexam.Description The course description displayed in the message body.

Available only to certification related emails
$netexam.CertificationName Certification Name
$netexam.CertificationDescription Certification Description

You can click Create Schedule button to create a schedule which this email could be delivered in future date and time. You could specify a user group which this email should go to. Once you make your changes click on Save Scheduling. And click Save Email to save the custom email.


NetExam gives you the ability to create a single custom tab in your NetExam Learner Portal. This tab can be used to display content of your choice to your Learners. For example; if your company wishes to provide specific learning instructions to your students, you may use this tab for this purpose.The Admin application allows administrators to enter any HTML/JavaScript code for this tab.

The Custom Tab can be accessed via Communications – Content Templates – Click on Tab content under Category: custom content navigation options. You may also make calls to the NetExam Learner API from the HTML/JavaScript code.

Admin should be able enter relevant HTML code to the content template and it should be visible from the student side.

The name of the Custom tab should also be editable from the content template.(Main Interface Template). Communications – Content Templates – Main Interface  

Show/hide of the Custom Tab can controlled by Admin application using Role add edit page. 

Users – Roles – Click on the user role – Scroll down to Student Portal Tabs section – Click /Unclick View Custom Tab

Student side view of the Tab

Custom Text widget with HTML / WYSIWYG Editor Support

This Custom Text widget is available in the Student site: Training Tab. The Custom text widget provides the ability for Administrators to push instructions to their students, which guarantee a higher level of visibility.

This is made available only on a client request basis. Please submit a support ticket if you need this enabled for your company.

The image below shows a sample text widget.

How to format/input text?

LMS Administrators wants to use the new “Training Custom Text” template to format the text according to the Language and User Type. It can be access via NetExam Admin site – Communications – Content Templates 

 

How do I choose to display the Exam Results on the Student Portal?

1. Navigate to the Add Exam page of the course you would like to add the exam.

2. Select one of the three options from the drop down next to Exam Results Answer display option. (see below)
 
  • Show results without answers - This will display the exam results without answers, on the Exam Results page for Students.
  • Show correct answers after passing the exam - This will display the exam results with all the correct answers, on the Exam Results page for Students.
  • Show correct answers always - This will display the exam results with correct answers only, on the Exam Results page for Students.

Once a student takes the exam from the Student Portal, they will be directed to the Exam Results page, where the exam results will be displayed according to the preferences made from the Admin Portal.

Currently we support Mastercard, Visa and AMEX. For other payment processing options, please check the other articles in the eCommerce section of our Knowledgbase.

Promo Codes can be used to provide discounts on courses. A promo code can be calculated as a Fixed value, i.e. $100 off the regular price or as a Percent value, i.e., 10% off the regular price.

  1. To activate a promo code, go to Ecommerce: Promo Code 
  2. Choose a PromoCode to edit or click Add New Promo Code - you will go to the Add/Edit page
  3. Enter the Status as Active or Inactive (required)
  4. Name the Promo Code and enter a Start Date and an End Date.
  5. Provide a description for the Promo Code (optional)
  6. Enter Promo Type: Fixed Value or Percent (required)
  7. Enter the Promo Code Value. If it is a Fixed Value, enter the amount and currency. If it is percentage off, enter the percent discounted. (required)
  8. Select the Course and Certification the Promo Code applies to

Click Submit.

When the student enrolls in a course or certification, there is an area on the payment screen to enter a promo code. The student enters the promo code and it is applied to the course.

eCommerce Support with Authorize.net 6

How to enable and configure Auth.net eCommerce Account on the Admin Application

1)     Click on Ecommerce Accounts under the E-Commerce tab

2)     Click on “Create new E-Commerce Account Button” 

3)     Select the Mode as Live then select Authorize.net as the gateway. Then enter the API Login ID and Transaction Key

 

The result would be that the verified account information would get saved.

Additional material in regard to eCommerce could be obtained by downloading/viewing the eCommerce Guide from the Download section of the Knowledge Base.

NetExam has partnered with the Sprout Video Hosting platform to offer customers the ability to host HD Quality video from a global content delivery network. SproutVideo host their content from several global locations including Amsterdam, Dublin, Frankfurt, London, Milan, Paris, Stockholm, Hong Kong, Osaka, Singapore, Sydney, Tokyo, and Sao Paulo. Other features of the platform include secure video hosting, analytics of video usage patterns, a customizable video player, and mobile device support. Customers who are interested in using this feature are required to open an account with SproutVideo.

Setting up Sprout Video account in NetExam Admin Site

  • From the NetExam Admin site click on Virtual Lab - Then HD Video Settings
  • Click Add HD Video Provider button. 
  • Select SproutHDVideo as Provider from the drop down.
  • You need to put the API key which you received, when you registered with sprout Video.
  • User can put "http://sproutvideo.com/videos" as the provider URL or first part of the URL before the Video ID. (Copied from Sprout Video site)

Upload Videos into the SproutVideo Site

  • You need a valid Sprout Video account created before performing the following tasks.
  • Once you have created your account in SproutVideo, login to the site to upload your first video. Login URL: https://sproutvideo.com/login
  • Click Upload link on the menu to upload your video. You select the video file from your computer or from a network location. You will see the following screen when the upload process is in progress.
  • Once uploaded, you will be directed to a page where you can view your uploaded videos. Click on the file to access additional settings for your video. Copy the URL from the video URL section in to your notepad.
  • In addition, an Email notification will come to the inbox you used to register with Sproutvideo notifying your recent file upload. 

How to get the Video ID or Embedded code for the video you uploaded?

Setup the Resource in NetExam Admin side

  • Open your curriculum – course - Lesson

You select the new Sprout Video Resource format from the Lesson Resource Upload page.

Once selected, you have two options: You input either the Video ID or the Embedded URL.

  1. Click on the Video ID to enter the ID for your video. It is usually the string which is after the http://sproutvideo.com/videos/. In this example it's d49bd8b61114eacf5c
  2. Or you can click on the Resource URL option and paste the Embedded URL copied from the Sprout site. URL: http://videos.sproutvideo.com/embed/d49bd8b61114eacf5c/9fb5761a75b495a0?type=sd
  3. Click Submit to save your changes.
  4. Use Preview Course as Learner option to check that your settings are working before add your course to the certification.

This widget shows the enrolled courses for students. It provides a single place where students can access all of their enrolled courses from the home page. Certification Tab will display certifications and courses that belong to that certification. Courses tab will show only the independent courses.

Admin can go to Learner Portal settings from the Admin site – Select the Enrolled Courseware from the drop down widget selection – click add – Click Save to save your settings.

Student view of the enrolled courseware widget.

NetExam offers a widget that displays Ensemba Social Recommendations to your learners. Learner will be presented with a list of their peers, who are selected based on similar course enrollments and other attributes. Learner will be able to connect with these peers and exchange information with each other. They can also follow other individuals such a Subject Matter Experts (SME) and Instructors.

Ensemba Home page widget in the student site provides Social Recommendations for students to read up to Top 10 online resources sorted by relevant topics. Each title listed in the Social Recommendations tab links to its respective page in Ensemba with the resource loaded within the page and includes added functionality such as commenting. Each peer thumbnail links to his or her public Ensemba profile (if the peer has his or her profile set as public.)

You enable this widget  from the NetExam Admin site.

Click on the General Tab – Leaner Portal Settings – Select the user type and click Edit – Click the Drop down beside Layout and themes “Add widgets” – Click on Add besides Social Learning

 

Once students logon to the Student site they see the Social Learning Widget.

Users can see Peers and are able to click on the links under the Recommended Content tab to access the social learning content. 

 

 

The NetExam application allows you to enter supplemental details about a Course. These details are displayed to the Users when a Course Catalog link has been selected. The Courses are displayed in a list by Certification. When the mouse is hovered above a course title, a Details link will be visible. Selecting Details will display the informational details that you have entered for the course. 

Procedure

To enter Course details, navigate to the Edit Course page, scroll down and select the Course Details button.

The Edit Course Details page will appear. The available fields to complete are:

  • Total Duration
  • Recommended PreRequesite Courses
  • Recommended Follow Up Courses
  • Additional Resources
  • Course Outline
  • What you will learn
  • Who should attend
  • Language Options
  • Exam Details
  • Associated Certifications

Enter Course information by expanding the + button next to each section. Each section contains a WYSIWYG editor for formatting your details. Click the Submit button to save your Course details.

The following enhancements were made to the exam module:

  • Exams can now be configured to automatically display the next question as soon the current question is answered.

  • The last answer can now be excluded from randomization when opting to randomize the answers. This is helpful in situations when the last answer is "All of the above."

  • Visual indicator to show answered questions.

  • Option to remove the Flag question for review check box/functionality.

  • Click on the link to see the Video. Show Me 

Examiner Workflow

This functionality in the NetExam LMS allows an Admin to use Examiners to evaluate a Students performance in training and grade them accordingly.

See attached document for more information.

The NetExam Content library now supports folders. You can now categorize content in a set of folders to better organize and also to make the content easier to find for learners. The folder structure can be created and managed via the Content Library configuration section of the Admin application. Download the article for more information.

NetExam deployed a global Content Delivery Network in the 6.9 release.  The CDN will have servers available in London, Amsterdam, Frankfurt, Tel-Aviv, Tokyo, Singapore, and Sydney in addition to U.S. locations in Chicago, New York, Ashburn, Miami, Los Angeles and San Jose. Users will be served up content from the closest server to their geographic location. This is expected to speed up the course content access times.

You can broaden the reach of your Instructor Led Training (ILT) through the use of online conferencing and meeting systems. One of NetExam’s most popular live training solutions utilizes Citrix's GoToMeeting (G2M) as the online location for the training site. NetExam has integrated G2M so that it’s easy to set up and add an available venue for your online live training classes. 

You first create a virtual classroom in NetExam by adding a Venue to a Classroom. Select Web Conference as your online venue category and GoToMeeting as your conference type. Once you have created a virtual venue, you can use this venue to schedule your virtual training sessions. A virtual training session works like a class in NetExam, except the meeting room is your G2M account. Students receive meeting details via email upon enrollment in the class. Once the class has been completed, the conference app will send meeting attendance data back to NetExam for inclusion in the student's transcript.

The steps to setting up a web conference as a classroom are clear and easy. Download the guide below for the instructions to walk you through the steps to create the meeting instance, where to add it as a location to a class and email communications. 

Thank you for using NetExam for your training and certification!

keywords: GoToMeeting, G2M, Web Conference, Instructor-led training, ILT, venue, live training, classroom, virtual classroom, virtual training

The Grade Book allows LMS Administrators to see enrolled user’s transcript within the Class schedule add/edit page. Administrators can mark the lesson(s) as completed from this module and are able to download the transcript as a CSV file.

Gradebook download as a CSV file.
1) Navigate to Course>> Class Schedule> Registered Users section in courseschedule-addedit.asp page
2) Click on the "Grade Book" button
3) Click on the "Download" button at the bottom of the Grade Book grid.

Expected: The Gradebook (with Student Names and their grades for respective Lessons) should be downloaded as a CSV file.

The Preview Course as a Learner feature allows you to view the Course material as the User would. By selecting the Preview Course as a Learner button from the Course page, a new browser will open to the student portal, to the specific Course page. From this page you can select from the resources uploaded for this Course and review/test all of your Courseware for accuracy.

Procedure

  1. Select the Curriculums sub-tab under the Courses tab.
  2. Select the Curriculum that contains your Course.
  3. Navigate to the Course page that you want to preview.
  4. Scroll towards the bottom and click on the Preview Course As a Learner button
  5. A separate browser will open showing the student portal with the Lessons and Resources for the Course for you to preview. Select the linked Lesson content to preview the Course material.

In order for a Course to be Active, it must have a Lesson with a Learning Objective. For more information on building curriculums, courses and lessons, read our training hierarchy guide. If you create a Course using a previously created template, the Learning Objective through the Course level will already be activated. You may, however, still need to activate your Curriculum.

Following is the procedure for Activating a Non-Template Course and the procedure to Activate a Curriculum

Procedure - Activating a Non-template Course

The following instructions will guide you in activating a Course that is created without the template Course:

  1. Access the Course and select an existing lesson or create a lesson. Scroll down to the Learning Objective level and select the Active radial button next to Learning Objective Status and submit.

  2. The submit action will take you to the Lesson Detail page. Once again click the Active radial button and submit.

  3. The submit action from the Lesson Detail page will take you to the Course Detail page. Click the Available radial button next to Status. Your Course is now active and available.

  4. Check to make sure that the Curriculum associated with the Course has also been activated. If the Curriculum Status is Inactive, click the Active button and submit.

 
Procedure - Activating a Curriculum

  1. From the Curriculum List page, select a Curriculum by clicking on the linked name.

  2. Select the Active button and click the Submit button to activate your curriculum.

 

Procedure (Note: To create a Certification Exam, you will first need to create your Certification/Course group).

  1. From the Edit an Existing Certification page, select the linked Certification/Course Group name
  2. From the Edit Certification page, click the Add Exam button
  3. Complete the same information as you would for a Course Exam

Click the Save button when complete

Procedure

    1. Select the Create Curriculums sub-tab under the Courses tab.

 

    1. Enter the Curriculum Name (Required) and description if desired.

 

  1. Click the Submit button.

(Note: If the Templates curriculum has not already been setup for your company, please make sure to add this to your list of curriculums. This will enable you to proceed with the Quickstep method of adding Courses).

Once you have created your Curricula (including the Templates Curriculum) for your company, you are ready to add Courses using the QuickStep Method (NoteAll Courses created under the Templates Curriculum will automatically become Template Course options).

Procedure

First Course Addition

  1. Click on the Create Course sub-tab under the Courses tab. Select Launch Course Wizard. The Create Course window will open.
  2. As this is the first Course addition, there will not be any options available from the Template dropdown box. We suggest creating a Course named Template for the initial setup. (Upon returning for future Course creations, this option will then be available in the Template dropdown options.)
  3. For this first Course addition, you will be asked to enter: 
  • Course Name
  • Course Description (optional)
  • Resource Format (select file type of Resource if adding it now)
  • Select Resource File (optional)
  • Choose Course Modality - eLearning or Classroom
  • Select a Language

Click Submit to add this first Course.

Additional Course Additions

Method one:

  1. Click on the Create Course sub-tab under the Courses tab. Select Launch Course Wizard. The Create Course window will open.
  2. Select Template - eLearning Course or ILT Course
  3. Select a Curriculum from the dropdown options.
  4. Enter your Course name.
  5. Select Resource Format and File.

Click the Submit button.

Method two:

  1. Click on the Course sub-tab under the Courses tab.
  2. Select the Curriculum you want to add a course to.
  3. Scroll down to Add New Course
  4. Add Course Name and Course Description
  5. Click the Add a new Course button

The screen will refresh and you will see the new course in the Courses in Curriculum box.

If your Organization has the need to capture additional information on the User Profile page, you will need to add these fields in the NetExam System prior to adding any Users.

Procedure:

    1. Click on the Custom Fields section in the Users tab.

    2. Click the Add New Custom User Field button to access the Add/Edit Custom User Field page.

    3. Enter the Name (required) and select the Field Type:

    • Text Box – You may enter a Default Value for this or leave it blank.

    • Text Area - You may enter a Default value for this or leave it blank (this is different to Text Box, where you can enter multiple lines of data in the field).

    • Check Box – You will need to enter each value and click the Add button to add it to the System (the Default Value can be set after adding the values and can be deleted if required).

    • Combo Box – You will need to enter each value and click the Add button to add it to the System (the Default Value can also be selected from the next dropdown, after adding the values and can be deleted if required).

    • Radio Button – You will need to enter each value and click the Add button to add it to the System (the Default Value can be set after adding the values and can be deleted if required).

Click Submit to save your new Custom Field.

 

 

 

 

 

The User Role is essential and regulates a number of functions, including Access rights, View options, Course availability, Report availability and more.

  1. Click on the Roles section in the Users tab.
  2. Click the Create New Role button to access the Add/Edit Role page.
  3. Enter the Role Name (required) and Role Description if desired. Then choose the rights for your User Role by selecting the check-box next to each user right.

Click the Submit button after you have selected all of the User rights for this role (Note: Role options may vary depending on your company’s account setup).

Additional information is included in the attached document.

Procedure

To begin adding Resources to your Lesson, click on the Lesson name from the Course detail page. This will take you to the Lesson detail page.

From the Upload Resource to this Lesson section, select one of the two options (as shown above) to upload your file:

  • Upload to US-CENTRAL - This will open up upload option right below where you can enter the following details:
    1. Display name - this description will be shown to the student
    2. From the Resource Format dropdown box, select the relevant Resource* format.
    3. As NetExam does not require that resources be uploaded exclusively, if you have previously uploaded your Course material, select this option and enter the URL in the field provided.
    4. If you wish to upload your material through the upload module, click the radio button (circle) next to File and then click the Browse button to navigate to the file on your hard drive.
    5. Set the estimated duration (optional).
    6. Click the Submit button to upload the files (Note: Only click Submit once). The page will refresh to show you the Resource added to your lesson. You can continue to add Resources to your Lesson (Use the arrow to the right of the uploaded Resources to change their order - applicable for uploads from other server options too).

  • Add Existing Resource – This option will allow you to add resources uploaded via the content library. 

Upload to US-Central


* Following are the supporting file formats:

  • Acrobat Connect Recording
  • AICC
  • Audio
  • Classmaker Item
  • Cloudshare Lab
  • Embedded HTML
  • Embedded Video
  • Embedded Video 1024 x 768
  • Embedded Video 990 x 606
  • e-signature
  • FLASH
  • HD Video from Sprout video
  • HTML
  • Link to external course
  • Ms PowerPoint
  • Ms Word
  • NetExam Learning Content
  • NetExam Virtual Lab
  • PDF
  • Ravello virtual lab
  • SCORM 
  • SCORM Engine
  • Textbook + Study Guide
  • Video
  • Vidyard video
  • VR Video
  • Windows Media File (.wmv)
  • Workbook
  • Zip
  • 7zZip

User Groups are simply a way to identify and manage a group of Users. Depending on the needs of your company, you may group Users by Partner Company, Department or just group students that will share common training.

User Groups serve three (3) main functions:
 

  • Identifying groups of users for training eligibility. 
  • Identifying groups of users for reporting purposes.
  • Identifying groups of users for sending customized communications.

All Users entered into the System will be associated with one or more User Groups, including the default “Everyone” user group. (All Users are automatically added to the “Everyone” User group.) You should add your User groups prior to assigning a Student to that particular group.

To maximize the potential of the User group functionality, you may want to consider creating group hierarchies. This is primarily done to improve reporting details.

Procedure

    1. Click on the User Groups sub-tab from the Users tab (You can select the New User Group sub-tab as well).
    2. Click the New User Group button.
    3. The page will refresh with a form to fill out the information for the New User Group. Enter the required information denoted with a red asterisk (*). Click the Save button. 

If you want to create a group hierarchy, create the Parent User Group first and select “No Parent” from the drop-down option. Then, add your secondary User Groups and select the Parent User Group name from the Parent drop down options.

Procedure

    1. Click the Users tab and navigate to the User Types sub tab.

    2. Click the Create New User Type button.

    3. Enter the required User Type name and click Submit (Show Me).

New users can be bulk uploaded, individually added via the NetExam Admin site, and can be provisioned directly from Salesforce.com.

  • Bulk uploads - a minimum of 20 users is required for bulk upload into the NetExam system and new user information must be submitted on the bulk user spreadsheet provided (Click Here to download the template). Once the spreadsheet has been filled out, please send it to the NetExam Support Center via a Service Request Ticket for processing (Note: Please submit only uploads of 20 or more Users at a time).
  • Individual additions - if you have 1-20 Users to add to the NetExam system, please follow these steps:
    1. Under the User tab, select the New User sub tab.

    1. Enter the following minimum required User information:
        • First Name

        • Last Name

        • Username

        • User Role

        • Business E-mail

        • Time Zone

        • Country

        • Language

        • User Group

      • Cost Center

        • User Type
    2. If a registration email should be sent, select the Send Registration Email checkbox.

  1. Click the Add User button to complete the process.
  • Salesforce.com Provisioning - NetExam provides a public API that can be used to add Users into NetExam from SFDC (Note: More information can be provided regarding the API upon request).

Procedure

  1. Under the Classroom tab, select the Venue sub-tab.

  2. Under the Select Venue section, select the New Venue button.

  3. Enter the Venue information. Required fields are identified with a red asterisk (*).

  4. You can expand and collapse section information by clicking the +/- signs.

  5. Click Submit when you have completed entering the Venue information.

Related article: How to setup Venue color and define Max and Min venue size

The Add Courseware page has been upgraded, such that an Admin may easily search for a Certification to be enrolled for a User, with new paging features.

Procedure

  1.  Navigate to the User's profile page. Select the Manage Course Registrations button at the top of the page.  
  2. Click the Add Courseware button at the top of the page. A pop-up window will open with the Available Courses and Certifications available for enrollment.
  3. Select from the available tabs at the top:
  • Certifications - expand/collapse by clicking the +/- next to the Certification to view the Courses under the available Certifications. To perform a search enter the search criteria and click on the search icon. Select the checkbox next to the search box to Override Enrollment Prerequisites. Click the checkbox under the Enroll column to enroll and then click the Enroll in Certifications button at the bottom of the window to complete enrollment.
  • ILT - Click the +/- to expand and view more details about the class. Select from the available classes listed or search by entering class name in search field. Select a date range if preferred and/or select the checkbox to override schedule conflicts or timetable clashes. Enroll by selecting the checkbox next to the class listing.
  • External - Select from the listed Courses by selecting the checkbox next to the course listed  A popup box will open to enter the followig details: Completed (select the checkbox), Score, and Date Completed. Click Submit once done.

There are two ways to add questions to your Learning Objectives:

Option I – Manually through the form on the Edit Learning Objective/Add Question Page or

Option II – Batch upload from the Edit Learning Objective/Add Question Page using one of the two available template formats.

Option I – Enter Questions Manually

Procedure

  1. To get to the Edit Learning Objective/Add Question Page, go to the Lesson detail page and scroll to the bottom section titled, Learning Objectives in this Lesson and click on the Learning Objective title name link.

  2. Enter the following information for your Question:

  • Question – enter question text.

  • Question URL – this is optional. If you have a supporting URL for your Question enter it here.

  • Applies To – By default, the question “Applies To” will be pre-selected with all options. You can deselect any options that you choose not to associate with this exam question.

  • Question Type – Select either Single Answer or Multiple Answer. By default, Single Answer will be selected (Single Answer option applies to questions which would have only one answer or if it’s a True/False question. Multiple Answer option applies to questions where more than one answer is to be selected)

  • Question Feedback URL – optional field to provide a link to Users to assist with their question (Note: The URL needs to begin with http:// in order to function properly).

  • Question Feedback – optional freeform text than can be input to provide for Users, if their question is answered incorrectly.

  • Randomize Answers – checkbox option to enable or disable answers being displayed in random.

  • Answers – Type in the answer text in the available fields. For Single Answer questions, select one (1) correct answer by clicking the checkbox next to the correct answer. For Multiple Answer questions, select the checkbox next to all correct answers.

Click the Add Question button when complete. The page will refresh with your question added to the page.


Option II – Batch Upload Questions and Answers

NetExam LMS offers the ability to batch upload Questions and Answers in the following formats:

    • Unicode Text – [.txt]: This is the best file format for non-English and will work for English as well.  The format can be exported from Excel by choosing “Save As” from the file menu and then selecting “Unicode Text (*.txt)” in the “Save as type” menu. You can download the template for this format from a link inserted into this option or Click here to download it now.
    • QTI Format XML– [.xml] (Questionmark Software format): This is an XML in QTI format which can be saved from any application supporting QTI format such as Questionmark. The NetExam System import currently only supports XML in QTI format and will not import XML exported directly from Excel for example.         

Procedure – Unicode Text option

  1. To get to the Edit Learning Objective Page, go to the Lesson detail page and scroll to the bottom section titled, Learning Objectives in this Lesson and click on the Learning Objective title name.

  2. Before you upload your questions and answers, you will need to complete the template. Located in the Unicode Text option of the Edit Learning Objective/Add Question page, download the Excel template to enter your questions and answers.

  3. Save the spreadsheet to your computer.

  4. Open the spreadsheet and fill in the fields:

    • Question column – enter the question text.

    • Question Type column – enter 1 for single answer questions or 2 for multiple answer questions. Hint – if you hover over the red corner of the top field in the spreadsheet there are directional notes for assistance.

    • AnswerA through AnswerG columns – enter your exam answer text.

    • AnswerACorrect through AnswerGCorrect columns – If you have entered an answer in any of the AnswerA through AnswerG columns, you must mark the answer as correct or incorrect. Enter 0 for incorrect answers, 1 for correct answers.

    • Randomize – this will randomize the sequence of answers being displayed.0 is to Not Randomize, 1 is to Randomize.

    • QuestionURL – (optional) if there is a supporting URL to assist Users with their question, it can be entered here (Note: The URL needs to begin with http:// in order to function properly).

    • QuestionFeedback - (optional) text than can be input to provide for Users, if their question is answered incorrectly.

  5. Scroll down to the bottom of the Edit Learning Objective page and select Unicode Text File – [.txt] from the list of options displayed.
  6. Save the file type as Unicode Text (*.txt) and click Save. Close the file. You are now ready to upload your questions.
  7. Browse to the completed template and click Open. Click the Upload File button to upload the spreadsheet.

 Procedure - QTI format option

  1. To get to the Edit Learning Objective Page, go to the Lesson detail page and scroll to the bottom section titled, Learning Objectives in this Lesson and click on the Learning Objective title name.

  2. Scroll down to the bottom of the Edit Learning Objective page and from the list of options, select QTI Format – [.xml].

  3. Browse to your document and click Open. This will activate the Submit button to upload the questions and answers.  The page will refresh with your questions uploaded.

You must associate your Certification/Course Group to the User Groups that have been created previously.  Each User Group must be assigned to the Certification/Course group individually. Once assigned, all Users within the selected User Groups will be able to enroll in the Certification/Course group.

Procedure

  1. Select the User Groups sub-tab under the Users tab.

  2. Perform a search for the User Group using the filters provided, select the linked letter that your User Group name begins with, or select click on the Search button to list all User Groups.

  3. The list of available User Groups will populate on the page. Click on the required User Group name from the list.

  4. On the Edit a User Group page, scroll to the bottom of the page. You will now see a section called Available Certifications/Currently Subscribed Certifications. Select the Certification/Course Group and click Add to add them to the User Group.

  5. If you wish to Auto Enroll the Users in the User Group to the Certification/Course Group, click the checkbox under the Auto Enroll column.

  6. Click Save to submit your changes.

Catalogs organize your Certifications and/or Course groups and appear in a tabbed format on the student portal. For example, you may want to group all of your company’s Sales Courses within a “Sales” catalog or Technical Courses within a “Technical” catalog. You must have your catalogs created before you can proceed to create your Certifications and Course Groups.

Procedure

    1. Select the Catalogs sub tab from the Certifications tab.
    2. Click the Create New Catalog button

Enter the Catalog Name (required) and description if desired, and then click the Submit button. You’ll be returned to the select catalog page.

NetExam allows you to add a completion Certificate file to a Course or Certification. Users who successfully complete the Course or Certification can download these Certificates from the Student Site. These certificates can be personalized with the User's name, Course/Certification name and Completion date.

Procedure

    1. Create an Adobe PDF file of your certificate using Adobe Acrobat Writer, Photoshop or similar application.
    2. Create form fields on your PDF for each piece of data you would like to include. Be sure to mark each field as "read only" so that the user cannot alter the generated information. The form fields "Name" must be named as one of the following in order to pull data and are case sensitive:
        • nedate (The date the Course/Certification was completed)

        • nename (The User’s full name as entered into NetExam)

        • necourse (This will pull either the Course or Certification name depending on what this Certificate is applied to)

        • neusercertificationid (This will insert a unique numeric id to the Certificate that can be used to verify authenticity)

        • neexpiredate (The Date Certification expires)
           
           For Certification Certificate 

          Form Field

          Data

          nename

          Fullname

          necourse

          Course Name

          nedate

          Completion Date

          neuserexternalid

          Users ExternalId

          neusercertificationid

          Certificate ID

          negroup

          Primary UserGroup

          neuniqueid

          CourseHistID

          neexpiredate

          ExpirationDate

          netechnicianid

          TechnicianID

          neinstructor

          Instructor


            
          For Course Certificate 

          Form Field

          Data

          nename

          Fullname

          necourse

          Course Name

          nedate

          Completion Date

          neuserexternalid

          Users ExternalId

          neusercertificationid

          Certificate ID

          negroup

          Primary UserGroup

          neuniqueid

          CourseHistID

          netechnicianid

          TechnicianID

          neinstructor

          Instructor

           

    3. Save the file as Adobe PDF file. Upload the file to NetExam on the Edit Certification (or Edit Course) page (Note: The enhanced user interface for the Certificate file uploader allows the Admin to easily upload their PDF’s).

Be sure to upload the Certificate to a course and test the Certificate for accuracy.

Please use the following link to find an example of a working Certificate before it has been filled out by NetExam: Certificate Example

Also read: How to set Security on a Certificate

Overview

The NetExam LMS allows Administrators to create custom email messages that can be sent to registered Users. These communications are independent from the default System emails that are triggered by a variety of actions, e.g., certification completion, class registration, etc.  These emails are delivered to the User's NetExam registered email address.

Procedure - Creating a Custom Email

    1. Click on the Custom Email link under the Communication tab in the Admin site.
    2. Click New Custom Email.
    3. Complete the following fields:
        • Email Title: Enter the title for your custom email (required field).

        • Category: This is a required option where if there is an existing Category that you wish to place this email in, select it from the dropdown (If you wish to add a new Category, click the Add New Category button, which will open a pop-up for you to create the new Category. Once you click the Add Category button, the new category will be available for selection under the dropdown)

        • Email Author: This is a read-only field and by default, will show the full name of the Administrator logged in.

        • Email Visibility: Select either Public or Private.

        • From Email Address: Enter the initiating email address (required field) - it is advisable that you put an email address to which Users can respond, so that it reaches the Admin who initiated the email.

        • From Name: Enter the name of the Sender (required field).

        • Subject: Enter the subject of the email (required field).

        • Email Body: Use the WYSIWYG editor to build the body of the email. The following parameter tags are available for use:
            • $netexam.FullName - The user's full name
            • $netexam.Email - The user's email address
            • $netexam.Username - The user's Username
            • $netexam.Password - The user's password
            • $netexam.CRLF - A line-break

            • Available only for Course related emails:
              • $netexam.Course - The Course name will be displayed in the message body
              • $netexam.Description - The Course description will be displayed in the message body.

          • Available only for Certification related emails:
            • $netexam.CertificationName - The Certification name will be displayed in the message body
              • $netexam.CertificationDescription - The Certification description will be displayed in the message body
        • CC Address: Enter the email address of a person to be copied on the custom email (optional and can contain only 1 address).

        • CC Name: Enter the name of the person to whom it is to be copied (optional).

        • BCC Address: Enter the email address of a person to be blind-copied on the custom email (optional and can contain only 1 address).

        • BCC Name: Enter the name of the person to whom it is to be blind-copied (optional).

        • Email Format: You can choose from either HTML or Plain Text to specify in which format the User is to receive the email.

        • Email Language: You may select the language in which the email will be delivered.

 

Procedure - Publishing a Custom Email

    1. Click the Save Email button to the save your new Custom Email. The system provides a Save Email As option. Should you have a need to reuse the email, this option allows you to easily create a copy. Please note: You must update the Email Title when using the Save Email As option as the system does not allow custom emails with duplicate titles.
    2. Next select the Preview Email button to view how the email will be shown to the User.  The preview screen will provide an option to enter an email address where you can send a test message prior to sending out your custom email.
    3. Once you have completed previewing and testing your email, select the Create Schedule button. This will redirect you to a page to select options to schedule your custom email delivery:

 

Recepients:
Regional Filter Options - Filter the User Groups by Region
User Groups - Select the appropriate User Group

Communications
:
Available Emails - Select the name of your Custom Email from the dropdown options.


Mail Date
:
Select the Time Zone, Date and Time that the email needs to be delivered.


Type of Communication
:
Select Type - Select the type of email being sent out; Generic Email, Course Related or Certification Related.

If Course or Certification is selected, the next three (3) options will be activated:
- Course/Cert Language; select the Language of the Course or Certification.
- Certification; 
select the Course or Certification from the dropdown options.

    4.   Click the Save Scheduling button to finish publishing your custom email.

To confirm scheduling, you can select the Pending Emails button. This will redirect you to the Communications Report page to show the emails that are currently pending delivery.

Procedure

  1. Access your Course and click on the Lesson link from the Course Detail page.

  2. On the Edit Lesson page, click on the Create Lesson Quiz link.

  3. On the Add Quiz to Lesson page, complete the following fields:

  • Quiz Name
  • Quiz Description
  • Minimum Passing Score
  • Allowed Exam Retakes – select from 1-9 or Unlimited. System default is 0
  • Question Sequence – select either Random Questions or Same Order
  • Time Allowed – Select one of the two options: 
  • Unlimited Time – the system defaults to this option
  • Limit to ___ minutes – if this option is selected you must enter the number of minutes the student has to complete the quiz
  • Available Quiz Questions By Learning Objective – Enter the number of questions from each Learning Objective you want to include on the Quiz.  The system defaults to the total number of questions for all learning objectives. Then, in box provided at the bottom, enter the total number of questions for the Quiz
  • Quiz Requirement – Select one of the four options:
  • Optional
  • Must Take Quiz
  • Must Pass Quiz
  • None

Click the Submit button to add your Lesson Quiz.

Parent Certifications/Course Groups are used to create a grouping of Certifications/Course Groups. Multiple language versions can be associated with a Parent Certification.

Creating a Parent Certification 

  1. Click on Parent Certifications in the Certifications section of the navigation.

  2. From the Choose A Parent Certification To Edit page, select the Add A New Parent Certification from the dropdown list of options and click the Submit button.

  3. Name – Enter the name for your Parent Certification/CourseGroup.

  4. Click Submit to add the Parent Certification/Course Group.

  5. The page will refresh with a list of certifications by language. Select the certifications you want to associate with this Parent Certification from the dropdown options. Note: only one certification per language is permitted.

  6. Click the Update button to add the certifications.

    Note: Once you have added the Parent Certification/Course Group, you must go back to the Product Line and associate this Parent Certification/Course Group with the Product Line.

Product Lines are used to manage a grouping of Parent Certifications. Parent Certifications are a combination of certifications of different languages to be packaged together as a "product line". Product lines are available for selection in the Edit Course page.

To create a product line:

  1. Click on Product Lines under the Certifications Tab.

  2. From the Choose a Product Line to Edit page, select Create new Product Line or select a product line to edit.

  3. Enter/Select the following information:

 

  • Name – Enter the name for your Product Line.
  • Default Product Line – select the checkbox if you would like this Product Line to be available to all of your User Groups.
  1. Click Submit to add the Product Line.

You will be returned to the Choose a Product Line to Edit page. Select the Product Line you just added from the dropdown list of options, click Submit again to return to the Product Line edit page.

On the edit page for this Product Line, select the Parent Certification you want to associate with your Product Line, then click the Update button.

In order to begin adding Venues, you must first create categories for your Venues. This will help to keep your Venues organized.

Procedure

    1. Click on the Venues sub-tab under the Classroom tab

    2. Expand the Venue Category Administration section and from the Category dropdown box, select New Category and click the Submit button

    3. From the Edit a Venue Category page, enter the category name and description if desired. The Active option will be pre-selected. Click the Save button to add the category

The steps below will walk you through the process of creating a Certification and publishing it to the NetExam Interface so that Users may see the Certification (Note: All Courses must be associated with either a Certification or identified as a Course Group (or Independent Course that does not require a Certification)).

Procedure 1 - Creating a Certification

    1. Under the Certifications tab, click on the Certifications/Course Groups sub-tab.

    2. Click the Create New Certification button.

    3. Fill in the following information:

      • New Certification Name: enter the certification name

      • Certification Description: enter the certification description

      • Certification Language: Select the Language for the Certification. The system default language is English. The Certification/Course groups that are within this language will be displayed to Users assigned to that language preference. Users can, however change the language offerings from the application to view Courses available in other languages.

      • Active: select whether certification is to be Active or Inactive. Default is Active.

      • User Type: select the User Type(s) that will have access to this Certification clicking the Select User Types button to open a pop-up window displaying all the User Types in the system.

      • Days to Complete: check the box and include any number, in days (maximum of 365 days) if the Certification is set to be completed by a specific date

      • Availability: select whether Available Certification applies to multiple Courses that are to be under a single Certification or Course Group w/o Certification which applies to Independent Courses. Select this option if this Course is independent and will not be part of a Certification

      • Certificate file: select a Certificate file from the drop down (the dropdown will contain names of Certificate files that have been already uploaded to the System). If you wish to upload a new Certificate file, please click the Upload Certificate File button to upload a new file.

      • Catalog: select the required catalog for your certification (all Certifications must be associated with a Catalog, except for Independent Courses)

      • Required Electives: if required electives for this Certification/Course Group select from the available electives in the dropdown list.

      • Name on Certificate: enter the name of the Certification/Course Group you want printed on the certificate

      • Display Course(s) Individually: this will only be activated if Availability is set as Course Group w/o Certification. Once this is selected, a User can enroll to these Courses individually

      • Display Progress bar for Students: this will display the certification progress as a percentage in a progress bar

      • Expiration Type: select either Interval or Perpetual

      • Expire in Days: if you selected Interval as the Expiration Type, you will need to specify the number of days for the interval.

      • Provisional: allows the Admin to remove the Certification complete status of the User at any given time.

      • External Certification ID: if there is an External ID that is required to identify this Certification, it can be placed here.

      • Certification Display Image / Icon: Admin can upload an image and icon file to display in the Certification Tile. By pressing set to defult will revert back the upload.

      • Disable Certification Completion Email: Admin can select this check box to overide the triggering of Certification completion email to learners.

      • Certification Pricing: if there is a price for the Certification, clicking the Available button will display a table below and a button to add values to the table. Clicking the Add Prices button will display a pop-up showing the available pricing (similar to the Course Price Picker).

      • Payment Option – this will be displayed when the Certification Pricing is available only. The options of Credit Card, Purchase Order or Voucher are available.

If this Certification requires that  other Certifications be completed prior to this new one, you can assign them by selecting them from the Certification Prerequisites section:

  1. click the Select Prerequisites button to display a pop-up with all available Certifications

  2. select the Certifications and click Add to add them to the list of Certification(s)

  3. select the rule for the prerequisites from the drop-down list

 

Now you may assign Course(s) for this new Certification from the Assign Course(s) to a new Certification.

    1. Click the Select Courses button to open a pop-up with all available Courses. Under the Requirements column, click to display a dropdown to select either Elective or Required for the Course. Default is Not Applicable.

    2. Click Save to launch the new Certification/Course Group to the System.

 

After a Certification/Course Group has been created, you must assign it to User Group(s) so that your Users will have access.

Procedure 2 - Assigning a Certification to User Group(s)

    1. Under the Users tab, select the User Groups tab.

    2. You can either search for the User Group by typing out the name, selecting the associated letter from the list of alphabets, or select All.

    3. After you have found the respective User Group, click on the name to navigate to the Edit a User Group page.

    4. Once on this page, navigate to the bottom of the page. You will now see a section called Currently Subscribed Certifications. Click the Available Certifications button to display a pop-up with all the Certifications. Select the Certification/Course Group and click Add to add them to the User Group.

    5. If you wish to auto-enroll all Users’ in that User Group, click the check-box under the Auto Enroll column under the list of Currently Subscribed Certifications.

    6. Click Save to submit the changes.

 

You will now need to confirm that the User can see the Certification/Course Group in order to enroll.

Procedure 3 - Confirm Certification/Course Group availability

    1. First, make sure that the User Group is available under the new Certification/Course Group by searching for the Certification on the left search panel in the Admin site.

    2. Select the Certification and on the Edit Certification page, navigate to the bottom of the page to view the User Groups that have access to this Certification.

    3. Once this is complete, search for a User who is in the respective User Group, using the search section.

    4. In the User search results, click the linked user name. The Edit a User page will be displayed.

    5. Click the Manage Course Registrations button on the Edit a User page.

    6. Once here, if you have used the Auto-Enroll function, the Certification will be visible under the list of Subscribed Courseware. If it does not appear, click the Add Courseware button.

    7. A pop-up window will open with all the Certifications that are available for enrollment. Next to the new Certification, click the check-box under the Enroll column.

    8. Once complete, click the Enroll Certifications button and close the window.

 

The User can now login to the Student site and access the Certification and complete all Courses associated with the Certification.

  1. To create a Course Template(s):
      1. If one does not exist yet, create a Curriculum named "Templates". It does not have to be activated.
      2. Create one or more regular Courses in the Templates: Curriculum. Any settings you apply to this Course will be copied over when you choose this Course as your template, including Lesson Resources, Questions and Answers, and Exams.
  2. To use the Template(s):
      1. Under the Courses main tab, click the Create Course sub-tab.
      2. Choose the Course template that you would like to use.
      3. Choose the Curriculum that you would like to add this Course to.
      4. Fill in a Course description (optional).

At this point, you may still have work to do on the Course, such as activating Learning Objectives, Lessons and Course, adding Lesson Content, Adding Questions and Answers, etc. This will depend on the template chosen.

NetExam allows you to also create Courses based on an existing course using the Save As feature. Using the Save As feature will create a duplicate of the Course including all Resources, Questions and Answers as well as any Exams.

Procedure to use “Save As” feature

    1. Go to Courses and select a course you want to duplicate.
    2. Scroll down to the Edit Course page and click the Save As button.
    3. The new window is entitled Save a Course under a New Curriculum. The action is Rename or Copy a Course. The new course title will default to “Copy of” and the existing Course title. You can change this title in the field provided.
    4. Select the Curriculum you want the new Course to appear under from the available Curriculums listed in the dropdown box of options. Click the Submit button.
    5. You will be returned to the Edit Curriculum page and the new Course will appear in the list.

 

Procedure

  1. Click on the Content Templates sub-tab under the Communications tab.
  2. Select a template to edit by clicking on the linked template name.
  3. Select the template language. The languages displayed are based on your company’s settings and can be adjusted based on your needs (If you do not see a listing for the language you require, please contact your NetExam representative for assistance).
  4. The following templates also have the option of editing the contents based on User Type. You can select the User Type after selecting the language:
  • Inset Masthead Template options
  • Welcome Message
  • Style
  • Header Content
  • Welcome Message Template options
  • All available templates come pre-filled with default content. You can edit this content based on your needs. Edit copy in the form fields provided. You can use HTML code to format the text within the template.

  • If the template you chose is other than English, you can translate the English default content by clicking the Translate button to the right of each section. The content will then translate based on the language you have chosen.

    Click the Submit button to enter your changes.
  • Once the student login to the Learner portal he/she can see the content based on their profile language settings. eg: If the profile language is Spanish and the content already translated into that language, student can see the content in Spanish once logon to the site.

Procedure

After you add the Course, you will be taken to the Course detail page. Since this Course was created using a template you will need to update some of the information:

    1. Course Rank – you can change the ranking of the Course (enabled for eLearning Courses only).

 

    1. Course Name – the desired Course name.

 

    1. Course Description – enter a description if desired.

 

    1. Course Tags – Course tags are used to identify a Course(s) for reporting purposes. To add a Course tag, select the Add new Tag link. Enter the tag name and description if desired and click the Submit button.

 

    1. Course Certificate – if you will be offering a Certificate to your students, select the Available radio button.

 

    1. Certificate file - select a Certificate file from the drop down (the dropdown will contain names of Certificate files that have been already uploaded to the System). If you wish to upload a new Certificate file, please click the Upload Certificate File button to upload a new file.

 

    1. Status – since the Course is active, the Active radio button will be selected. If you wish to discontinue the Course, select the Discontinued radio button (this option will show if the Course has Users enrolled to it). If no Users are enrolled to the Course, you will see the option of cancelling the Course by selecting the Cancelled radio button.

 

    1. Course Pricing –Select the Available radio option if you want to associate a price for your Course. This would open an option below it to Add Prices. Click the Add Prices button to open a pop-up displaying the User Types and multiple currencies available to set. You can set values for each currency for each User Type. Click the Add Pricing button once done. (Note: This option is configurable, only if your account uses eCommerce).

 

    1. Payment Option – If you select Course Pricing as Available, you will need to select any/all of the payment options available:
        • Credit Card

        • Purchase Order

        • Voucher
    2. Days to Complete – enter the number of days that the User has, to complete this Course. Default is set to 3 days.

 

    1. Credit Hrs – Enter any credit hours associated with this Course if desired.

 

    1. Language – the default language is set to English.

 

    1. Course Modality – Select either eLearning or Classroom. The default is set to eLearning.

 

    1. Prerequisite Courses – If you require prerequisites for the Course, select the Choose Prerequisites button. A pop-up box will display, listing the Courses to choose from. Select the checkbox(es) next to the Course name(s) and click the Submit Selection button. The box will then populate with the selected prerequisite Course(s).

 

    1. Prerequisite Condition – If you have selected prerequisites, select the relative condition from the dropdown list of options:
        • Learner must complete any one of the selected Courses before registering for this Course

        • Learner must complete all selected Courses before registering for this Course

        • Learner must be registered to any one of the selected Courses before registering for this Course

        • Learner must be registered to all selected Courses before registering for this Course
    2. Datasheet URL – If you would like to provide a link to more information to your Users on this Course, you can enter it here.

 

    1. Cancellation Policy(Applies to Class Room Modality only) if your company offers a cancellation policy, enter in the textbox.

 

    1. Cancellable – Select the number of days or hours before the class starts, that a User can cancel his/her class.

 

    1. Removable by Manager – Check this box if you want to provide managers permission to remove this Course from a User from the Manager User Registration page.

 

    1. Attach Survey – If you want to assign a survey to be taken by your Users, select from the survey options in the dropdown box. Default is set to None.

 

    1. External ID – enter associated external ID as applicable (This field would be useful if you use the NetExam System with a 3rd Party System that your organization uses for Training purposes).

 

    1. Points – if your account is integrated with a rewards system (eg: Perks.com), this displays the number of points that the User will receive upon completion of the Course.

 

    1. SKU – this is your identifying code for the Course.

 

    1. Requires Examiner – selecting this option will require that an Administrator/Examiner mark the Course as complete for the User.

 

    1. Enable User File Upload – selecting this option will request the User to upload a file, i.e. lab work, assignment, etc. in order for the Examiner to review the student’s uploaded file.

 

    1. Enable Course Rating – When checked, shows the average rating (1-5 stars) for the Course and allows the User to give a rating. This information appears to the student on the Course Details Pane.

 

  1. Completion Criteria - (Applies to Class Room Modality only) Admins have the option of selecting one of the following completion criteria’s from the drop down:
      • Learner has completed eLearning portion

      • Learner has had attendance marked for a class/event

      • Learner has completed eLearning AND attended class

      • Learner has completed eLearning OR attended class

Click the Save button to retain the changes. The page will refresh and show the updated Course detail page.

From the Admin site, click on General Tab - Click on Self Registration - Click on “Available”.  

Self Registration is configured by user Role, Type, Group and Cost Center.

You may change and customize the settings that will be shown in the User Registration form. When finished, click the Submit button. This will activate the Register button on the Student Login page.

For additional information, see the attached NetExam Self-Registration Guide.

NetExam offers statistical analysis of Course Exam results. The link to this report can be accessed from the Edit Course page.

  1. Navigate to the Edit Course page for the Course you want Exam results for.

  2. Scroll towards the bottom of the page to the Exam section of the Course.

  3. Select the Report link on the right-hand side. The User Exam Analysis page will be displayed with your overall results for all attempts at this exam.

    • The Question Analysis tab would show details of the Questions in the Exam and how Users have answered them.

    • The User Comparision tab would show each User's scores and also provided is a download option to download the Usage report (showing the scores and dates of the Exam taken by the User) and Attempts report (a similar report with the attempts also included).

    • The Score Analysis tab would show the trends in scores of Users.

Administrators can also review individual User attempts and results in the System, from the Manage Course Registrations page of the User. An Exam Analysis option is also available in this section, similar to the Edit Course page.

  1. Search for the User that you wish to evaluate.

  2. Open the User's profile and click on the Manage Course Registrations button.

  3. From the User's enrolled Course and Certifications, click on the underline formatted score in green colour (only available for Completed Certifications/Courses).

  4. This would lead the Admin to the User Exam Analysis page where the User's total Exam attempts will be displayed. Also displayed will be the Exam Results and an Exam Analysis section.

  5. The default view is for the "Latest Attempt" of the Exam. If you wish to see results form any previous attempts, you may click on the relevant Exam name link which will refresh the page with the details of that Exam.

All available email templates come pre-filled with default content that can be edited. You can insert tags by clicking the Category dropdown and selecting the appropriate object. Once the proper tag is selected click on Insert to Email Body. In the email body, you can insert images, hyperlinks, and text together with the NetExam tags.

From Email Address: Do not change the From Email Address. This address has been created specifically for your company and must have the @netexam.com address in order to process through the system. 

Email From Name: The From email name.

Subject: The email subject

Body: The email template content. You can enter pre-set parameter tags in your email template for additional formatting.

CCAddress: The email address(es) you want to add in the CC field. Multiple emails are separable from commas and semi colons

CCName: The CC Email Name

BCCName: The email address(es) you want to add in the BCC field. Multiple emails are separable from commas and semi colons

BCCName: The BCC Email Name

HTML Option: You can either select the Plain Text Email format or HTML Email format.

 

Available Parameter Tags

The following is a list of pre-defined email parameter tags can be used in formatting Email Templates.

Tag Category Tag Description
     
General $netexam.Header Email Header
  $netexam.Footer Email Footer
     
User $netexam.FullName The user's full name
  $netexam.FirstName The user's full name
  $netexam.Email The user's email address
  $netexam.Username The user's Username
  $netexam.Password The user's password
  $netexam.Company Account name / Your company name
  $netexam.URL The Login UR /The Login URL for this account
  $netexam.FromEmail The From email address
  $netexam.FromName The From name shown to the user
  $netexam.StreetAddress The Street Address
  $netexam.AdditionalAddress 2nd line in mailing address
  $netexam.City The mailing City
  $netexam.State The mailing State
  $netexam.PostalCode The mailing Postal Code
  $netexam.Country The mailing country
  $netexam.Phone The contact phone
  $netexam.Fax The contact Fax
  $netexam.CRLF A line break for new emails
  $netexam.GroupManagerName Group Manager name
  $netexam.GroupManagerEmail Group Manager email
  $netexam.ResellerName Primary User Group
  $netexam.ResellerEmail Primary User Group
  $netexam.ManagerEmail Manager email
  $netexam.Manager Manager's full name
  $netexam.User.TimeZone User Time Zone
  $netexam.ResetPasswordID ResetPassword
  $netexam.RecipientCity User City
  $netexam.RecipientState User State
  $netexam.RecipientZip User Zipcode
  $netexam.CompanyCity Company City
  $netexam.CompanyState Company State
  $netexam.CompanyZip Company Zip
  $netexam.ExaminerFullName Examiner FullName
  $netexam.ExaminerEmail Examiner Email
  $netexam.ExaminerUserName Examiner UserName
  $netexam.ExaminerPassword Examiner Password
     
Course $netexam.Course The course name displayed in the message body
  $netexam.Description The course description displayed in the message body
  $netexam.retakeprice The price to retake the course
  $netexam.Price The price of the course
  $netexam.DaysLeft The number of days left for the course
  $netexam.SelectedCoursePrice The selected course price
  $netexam.DaysToComplete The number of days to complete the course
  $netexam.CompleteByDate CompletByDate for a Course
     
Certification $netexam.CertificationName CertificationName
  $netexam.CertificationDescription CertificationDescription
  $netexam.CertificationDate CertifiedDate
  $netexam.CertificationExpirationDate CertificationExpirationDate
  $netexam.CertificationDaysToComplete Certification DaysToComplete
     
Class $netexam.Course The course name displayed in the message body
  $netexam.ClassRoom.ClassStartDate Class Start Date
  $netexam.ClassRoom.ClassEndDate Class End Date
  $netexam.ClassRoom.ClassStartTime Class Start Time for first day of Class
  $netexam.ClassRoom.ClassEndTime Class End Time for last Day of Class
  $netexam.ClassRoom.ClassTimeZone Class Time Zone
  $netexam.ClassRoom.FullSchedule Full schedule including all days and times of class
  $netexam.ClassRoom.Price Price of the class
  $netexam.ClassRoom.NumberOfStudents Number of Students
  $netexam.ClassRoom.SAP SAP
  $netexam.ClassRoom.Instructor Instructor Name
  $netexam.ClassRoom.VenueName Venue Name
  netexam.ClassRoom.VenueAddress Venue Address
  $netexam.ClassRoom.VenueAdditionalAddress Venue Additional Address
  $netexam.ClassRoom.VenueCity Venue City
  $netexam.ClassRoom.VenueState Venue State
  $netexam.ClassRoom.VenueZip Venue Zip
  $netexam.ClassRoom.VenueCountry Venue Country
  $netexam.ClassRoom.VenuePhone Venue Phone
  $netexam.ClassRoom.VenueWebLink Venue Web Link
  $netexam.ClassRoom.HotelInformation Venue Hotel Information
  $netexam.ClassRoom.FacilityDetails Venue Facility Details
  $netexam.ClassRoom.VenueCategory Venue Category
  $netexam.ClassRoom.EvalCode Venue EvalCodeD
  $netexam.ClassRoom.NearbyAirport Venue Closest Airport
  $netexam.ClassRoom.ID Schedule ID
  $netexam.ClassRoom.TARContact TAR Contact
  $netexam.ClassRoom.PrimaryContact Primary Contact
  $netexam.ClassRoom.PrimaryEmail Primary Email
  $netexam.ClassRoom.PrimaryPhone Primary Phone
  $netexam.ClassRoom.TechContact Tech Contact
  $netexam.ClassRoom.TechPhone Tech Phone
  $netexam.ClassRoom.TravelBillable Travel Billable
  $netexam.ClassRoom.NotesToStudent Notes to Student
  $netexam.ClassRoom.CancellationReason CancellationReason
  $netexam.ClassRoom.Cancellation CancellationPolicy
  $netexam.ClassRoom.CourseSubSchedules SubSchedules
  $netexam.ClassRoom.ClassName ClassName
  $netexam.ClassRoom.CustomMessage Custom Message to Students
  $netexam.ClassRoom.ClassPath Class Path
  $netexam.ClassRoom.AlternateInstructor Alternate Instructor Name
  $netexam.ClassRoom.PresenterURL Instructor Meeting URL
  $netexam.ClassRoom.AudienceURL Student Meeting URL
     
Order $netexam.Order.Number Order Number
  $netexam.Order.Date Order Date
  $netexam.Order.Company Order Company
  $netexam.Order.Seats Seats Purchased
  $netexam.Order.Price Order Price
  $netexam.Order.OrderAmount Order Amount
  $netexam.Order.OrderNumber Order Number
  $netexam.Order.OrderPaymentUrl Order Payment Url
  $netexam.Order.OrderItems Order Items Details
  $netexam.Order.ContactDetails ContactDetails email
     
Voucher $netexam.Voucher.CompanyName Company Name
  $netexam.Voucher.VoucherNumber Voucher Number
  $netexam.Voucher.Value Value
  $netexam.Voucher.StartDate Start Date
  $netexam.Voucher.EndDate End Date
  $netexam.Voucher.AllocatedCourseList AllocatedCourseList
     
Virtual lab $netexam.VirtualLab.Name Virtual Lab Name
  $netexam.VirtualLab.StartTime Virtual Lab Start Time
  $netexam.VirtualLab.EndTime Virtual Lab End Tim
  $netexam.VirtualLab.TimeZone User's Time Zone
  $netexam.VirtualLab.Duration Duration of reservation
     
Nomination $netexam.Nomination.StudentName Nominated Student Name
  $netexam.Nomination.RejectReason Reject Reason
  $netexam.Nomination.ApproveLevel Approve Level
  $netexam.Nomination.ClassPath Class Path
  $netexam.Nomination.CoordinatorEmail Pro Coordinator Email
  $netexam.Nomination.NomineeLogin Nominee Login Details
  $netexam.Nomination.SalesRep Sales Rep
     
Enrollment Approval $netexam.EnrollmentItem Class or Course or Certification name
  $netexam.DenyOrApproval Deny Or Approval
  $netexam.NotApprovalCourseStudentsID Not Approval StudentsID in Course
  $netexam.NotApprovalCertificationStudentsID Not Approval StudentsID in Certification
  $netexam.NotApprovalClassStudentsID Not Approval StudentsID in Class
     
Gift $netexam.Gift.Url Gift Card Url

You can identify a list of User Groups eligible for a Certification from the Add/Edit an Existing Certification page.

    1. Under the main Certifications tab, click the Certifications/Course Groups sub tab.

    2. Click the name of the Certification to view and edit.

    3. Scroll to the bottom of the page to the User Groups section. This section will list all User Groups that have access to that particular Certification (Also see: How do I associate a Certification with a User Group?).

Making a Course Inactive is managed from the Edit Course page (Note: In order to make a Course inactive, it should not be attached to ANY ACTIVE CERTIFICATIONS. If the Course you want to make Inactive is attached to an active Certification, you will either need to make the Certification inactive or create a new version of the Certification that excludes this Course).

Procedure

    1. Find the Course you would like to make Inactivate (cancel/deactivate).

    2. Navigate to the Edit Course page.

    3. Change the status to Inactive or Discontinued (depends on whether Users have enrolled) (Note: Remember, you will be unable to select this option if your Course is still part of an active Certification).

    4. Scroll to the bottom of the section and click the Save button.

There are two options for viewing Certification eligibility:

  • Via the User / Manage Course Registrations

  • Via Login As A Learner

  1. Manage Course Registrations:
      1. Perform a search for the user.
      2. On the Search Results page, click the name of the user to view their profile.
      3. Click the Manage Course Registration button at the top of the Edit a User page.Click the Add Courseware button, which will open a pop-up to display all available Certifications and Courses eligible for enrollment for the User.


  2. Login As A Learner:
      1. Perform a search for the user.
      2. On the Search Results page, click the name of the user to view their profile.
      3. Click the Login as Learner button at the top of the Edit a User page.

This action will log you into the Student site impersonating that User, allowing you to view everything as that particular User. To view their eligible Certifications, Click the Training Tab on the top of the page and you will be able to see the Certifications and Courses that are available for enrollment and the ones that the User has enrolled in.

You can manage eLearning registrations for a given User from the Manage Course Registrations section in the Edit A User page.

Procedure

    1. Search for the User that you want to remove from a Course.
    2. Click on their name to view their profile page.
    3. Click the Manage Course Registrations button located at the top of the page.
  • Under Subscribed Courseware section, find the Course to be removed and click on the bin to remove the Course (Note: You will be prompted with a pop-up to confirm before removing the Course and the bin will not be displayed if the Course has been completed).

Removing a User from an ILT Class can be accomplished from the Manage Course Registrations page for any given User.

Procedure

    1. Perform a search for the User you would like to remove from a class.
    2. From the search results page, click their name to view their profile page.
    3. Click the Manage Course Registrations button located at the top of the page.
  • Under Subscribed Courseware section, find the class to be removed and click on the bin to remove the Class (Note: You will be prompted with a pop-up to confirm before removing the class).

Procedure

    1. From the Course Tab > Course, Select the Curriculum your Course is assigned to.
    2. Select the Course which has the Lesson you wish to rename.
    3. Scroll to the Lesson and click on the Lesson to take you to the Lesson Detail page.
    4. Rename the Lesson - Click Submit.

This will return you to the Course detail page and you will see that the name of your Lesson has now changed.

 

The Communications Report section will allow you to view all of your company’s email communications from the NetExam system.

Procedure

    1. Select the Communications Reports sub-tab under the Communications tab.

    2. The Communications Report page has a date range at the top of the page. The default is set to the current day’s date.

    3. There are two categories that you can review, Sent Emails and Pending Emails. The filter on the right allows you to sort by the email template type. The default is set to Display All Templates.

    4. To adjust the dates, select the range of dates in the dropdown box or select the calendar icon and select the date from the popup calendar. Adjust the Template Filter if desired. Click the Submit Button and the page will refresh with the new date range information for both categories

    5. To resend an email, click the Resend link next to the email you want to resend (Note: If an email has been successfully delivered to the Recipient, it will show as OK under the Result Column).

There are three (3) ways to add Class Schedules:

    1. From the Course Page - Adding your class through the Course page will take you directly to the Add/Edit Schedule page, however it does not provide an overview of all classes scheduled, only a list of classes scheduled for the Course you have selected.
        • Scroll to the bottom of the Course page and click on the Add New Schedule link.

        • A new schedule page will appear for you to add details. 

    2. Through the Course Schedule Calendar - Adding your class schedule through the Course Schedule Calendar allows you to see an overview of all classes scheduled for each day of a given month.
        • Go to the Calendar sub-tab under the Classroom tab.

        • Click the Add link for the day for the respective month and in the following page; select the respective Course, by clicking the Select Course button, which would open a pop-up with a list of all the available ILT Courses.

        • Click Submit once you select your Course. A new schedule page will appear for you to add details. 

    3. Through the Venue Schedule Calendar - Adding your class schedule through the Venue Schedule Calendar allows you to see classes and reservations for a particular venue.
        • Go to the Venues sub-tab under the Classroom tab.

        • Select the Venue of your choice and click the View Schedule button.

        • Click the Menu link and select Add from the Venue Schedule Calendar and then select the Course by clicking the Select Course button, which would open a pop-up with a list of all the available ILT Courses. Click Submit once you select your Course.

        • A new schedule page will appear for you to add details.

    4. Enter the schedule information and click the Submit button. You will be returned to the respective Course page.

 

Entering Schedule Information

The following will describe specific information for your schedule:

 FIELD

DESCRIPTION

Class Name

The name of the Class Schedule

Visibility

Identifies the class as either Private or Public. Classes set to Private will not be visible to the User for registration.

Status

Allows you to change the status of your class – Active, Cancelled, Incomplete or Class Ended. The default for all new schedules is Incomplete. 

Instructor

Assigns an available instructor to the class. You can also select the View Instructor link to manage the selected instructor’s Course eligibility.

Eval Code

A freeform field that you can use to identify the class for future reference.

ID

NetExam creates a unique ID number for every schedule created. This will always be auto populated.

Product ID

The Product ID is a freeform informational field. Should there be a product associated with the Class, you can enter the ID here.

NetExam Registration URL

Once the schedule is added, this field will be populated with a direct link to this class.

External Registration URL

If you choose to use an external registration system, you can enter the URL here. If this field is populated, the user will be taken to this URL when they click on the register button.

Time Zone

Assigns the time zone for the new class.

Dates

A required field. This allows you to schedule multiple dates and times for your class. Select the From and To dates and time and click the Add Date button.

Certification Required

This is an informational freeform field where you can specify whether attendees need to be certified or not.

Max Class Size

Enter the maximum number of seats for the class.

Min Class Size

Enter the minimum number of seats for the class.

Reserved Seats

If you need to reserve a specified number of seats up front, enter this number here. This number will be deducted from the maximum class size.

Class Full Notification

If you select Yes, the Manager/Creator of the class will be notified via email each day until the start of the class. An embedded link is available to configure the text for the email template that will be sent to the Manager/Creator.

Allow Wait List / Replacement Period

Select Yes if you want to offer Users the opportunity to be put on a waiting list in case of cancellations on a first come, first serve basis. You can select the number of hours to allow this feature before the start of the class.

Current Enrollment

Displays the number of Users currently enrolled for the class.

Current Wait List Button

This will take you to a page of Users that are currently waiting for this class, providing contact information and functionality to remove the student from the wait list.

Cancellation Policy

If your company has a cancellation policy, enter the text here. This will be displayed to the User.

Cancellable

This sets the days/hours that the class can be cancelled starts before the start date.

Registration Terms and Conditions

If selected Yes, the User will be prompted to Accept or Decline the Registration Terms and Conditions specified. A link is also available to modify the verbiage of the Terms and Conditions that will be displayed.

 

Additional Schedule Information

In addition to the above fields, the following are sections that can be expanded to enter more information for the schedule:

SECTION

DESCRIPTION

Email Preferences

Select email preferences for Registrants, Instructors, Other Contacts and Managers by selecting the check box next to each available email template. For information on updating the email templates, refer to the NetExam Company Setup Guide for instructions. You also have the option of selecting a Custom Message that you may have already configured.

Contact Information

Freeform fields to enter additional contact information for the class.

Venue Information

This section allows you to select the Venue and enter additional information about the Venue for this class.

Pricing Information

This section displays the pricing details that you may have set in the Course page.

Internal Use

Additional miscellaneous information for the class such as SAP number, class cost, equipment information, comments about the class and notes to Users.

Authorized Training Providers

The dropdown will display all the ATP’s available and one can be selected for the particular Class schedule.

Contacts

Use this section to enter contacts for your class (Visible in the Edit Class page only).

Registered Users

This section will show the Users who have registered for the class. You can update each User’s status and billing/voucher specifics as well as enter any comments regarding the individual User. Each User listed will have a link to their individual profile. This section also provides a link to print a class roster (Visible in the Edit Class page only).

Auto Enroll allows Users to be automatically enrolled to designated Certifications upon login to the Student Site.

Procedure

    1. Click the User Group sub-tab under the Users tab.

 

    1. Navigate to the desired User Group.

 

    1. Browse to the bottom section of the User Group detail page, where there is a section labeled Currently Subscribed Certifications. This section displays all the certifications that are available for User's in that User Group. Toward the right of each Certification is a column labeled Auto Enroll, with a corresponding check-box.

 

    1. Checking this box will automatically enroll a User in the User Group to the respective Certification.

 

  1. To make a Certification available for Auto Enrollment, you can select the Certifications that need to be in the User Group by clicking the Available Certifications button. In the pop-up window, select the required Certifications and click Add and Close. Once this is done, follow the above procedure to Auto Enroll for the newly selected Certifications. To test Auto Enroll as a User:
      1. Find a User who is not currently enrolled in any Certifications you have set as Auto Enroll (or create a Test User).

      1. Make sure that your User has access to the Certifications, i.e.:
          • Belongs to the User Group that has access to your Auto Enrolled Certification.

          • Has a User Type that has access rights to the Certification.
      2. Login to the Student site as the User.

      1. Once logged in, navigate to the My Training page to see the User's enrolled Courseware.

    1. If the Certification is being displayed under the Enrolled Training column, Auto Enroll has been successful for that Certification.

Testing a Course prior to publishing to your Users can be done directly from the Admin site on the Edit a Course page (Note: This applies to eLearning Courses only).

Procedure

    1. Navigate to the Course you would like to Preview.

 

    1. On the Edit a Course page, scroll to the section in the page which displays a list of action buttons and select the Preview Course as Learner button.

 

    1. This will log you in as a User to your portal as a Preview User.

 

  1. You will be taken directly to the Course where you can view the uploaded resource materials, take the exam and see the completion requirements at work just like any User who might enroll for the Course.

With the upgraded Manage Course Registrations page, Administrators can now manually update a User's Certification/Course data and see the Completion date of a Certification/Course.

Procedure

    1. Access the User's Profile and click on the Manage Course Registration button at the top of the page.

    2. From the Subscribed Courseware page, select the i icon located in the Edit column. A pop-up will be displayed with the following fields: Completed, Score, Date Completed and Reason.

    3. Enter the required data into the fields provided and click the Submit button.

 

The Gap Analysis report feature allows you to view the following breakdowns. Reports can be downloaded into a .cvs file.

 

Eligible Users Gap Breakdown – shows the gap analysis of eligible users for the particular course.

 

Group Breakdown – shows the gap analysis for groups that you manage. Only User Group Managers can view the Group Breakdown report.

 

Manager Breakdown – Same as the Eligible Users Gap Breakdown except it does not filter for eligibility.

 

Geo Breakdown – Shows a view from region to country.

  

Procedure – Gap Analysis Report

1.  Select Gap Analysis from the Reporting tab.

2.  From the courses listed, select one of the breakdowns that you would like to view, Eligible Users Gap Breakdown, Group Breakdown, Manager Breakdown, or Geo Breakdown.

3.  Results for each option will be displayed.

4.  To download full reports, select the Download option.

The NetExam LMS gives the Administrator the ability to see how the Students Learner Portal looks like.

Procedure:

    1. Search for the User by entering his/her name or email address on the search option on the left of the Admin site.
    2. Click on the User's name to go to his/her profile.
    3. In the User's profile page (Add/Edit a User), select the Login as Learner button to go to the Student site and view what the User will see within the Student site.



This helps an Administrator verify any changes that are done to the Student site and if required, to check on the issues that the User may be experiencing, if there are any.

There are two paths to view a student's exam results.

  • Via the Course information or
  • Via the User information

To view exam results via Course information:

  1. Navigate to the Edit Course page and scroll down to the Exam section.
  2. Click on the exam Report link (Also see: How do I find statistics for an Exam?).
  3. On the User Exam Analysis, select the User Comparison tab. This will show a list of the Users and their individual scores for the Exam.
  4. Selecting the individual User will show the User’s Exam history for the Course including previous attempts.

To view exam results via User information:

  1. Perform a search for the User.
  2. Click on the User’s name to view the User's profile.
  3. Select the View Transcript button at the top of the Add/Edit a User page.
  4. The Transcript page will list Exam versions, Status, Completion dates and Scores.

Show Me

The Certification Expiration Report enables you  to view upcoming Certification Expirations. The NetExam System provides the ability to download and save your report in a .CSV file.

Procedure

    1. Click on the Reporting tab and select the Certification Expiration Report sub tab.

    2. Select the Start Date, End Date and Certification for your Report (Note: Dates must occur in the future).

    3. Click the Submit button.

The report information will appear in a grid format. To edit the report options, click the Edit Report button. To download, click the Download button.

The ability for a User Group Manager to view a Group Transcript is available in the Student site under the Group Transcript Tab. The Manager can click the Group Transcript button to view the transcripts of each of the Users in the designated User Group.
In order for the Manager to view the transcripts of the Users the following conditions must be met:

    • The User Role of the Manager should have permission for that button to appear.
    • The selected User Group has to be in the Manager's Primary User Group and it has to match that of the User
    • They should be selected as the Manager of that specific User Group.

If any of these conditions are not met, the Manager will not be able to see any Users who are in that particular User Group.

The Survey Results Report allows you to view results online for surveys that you have published.  Survey results can also be downloaded for distribution.

Procedure

To view Survey Results

    1. Select the Survey Results sub-tab under the Reporting tab.
    2. Choose the Survey from the dropdown box of options and click the View button.
    3. The results will populate in the bottom of the screen. Tab options are available to view Survey Result Values, Survey Result Responses and Course Breakdown.
    4. Hover the mouse over a question to reveal the detailed percentages for the responses.

To download Survey Results

    1. Select Survey Results (Download) sub-tab under the Reporting tab.
    2. Select a survey from the dropdown options available and click the Download button.
    3. A download box will open to save the report to your desired location.

The Administrator is able to view a User's Transcript to see the progress that particular User has made.

This Transcript can be viewed by clicking on the View Transcript button on the User's profile page in the Admin site.



This page will display with a list of all the Certifications and Courses that the User has taken.



Certification/Courses: This column will display the name of the Course or Certification. The gray row is for Certifications and white row is for Courses.

Status: This column shows in which stage the training is in:

  • Courses will show either Completed or Registered/In Progress
  • Certifications will show either Completed or In Progress
  • If a Certification or Course has a completion Certificate, it is available for the Admin to view by clicking on the Certificate icon

Complete Date: This column displays the date at which the User completed this training.

Score: This shows the score that the User attained for the training.

CertificateID: Shows the Certificate ID associated with the Certification

Complete by Date: Shows the Date the Course should be completed by.

View Checklist: Shows the Checklist if it was enabled in the Course

Credit Hours: Credit Hourse earned when completed.



The Independent Courses section displays the Courses that are not associated with a Certification and also any ILT classes associated with these Courses, that the User has enrolled in and completed

  • When a Course is In Progress, the User has still not completed that particular Course.
  • When a Course is Completed, the User has completed this Course. In the same row, the Complete Date and the Score will also be displayed.
  • When a Course has an ILT class associated with it, the Class will show the Status that the Instructor or Administrator has marked for it and if completed, the Completion date as well.



If there is a Course that has been cancelled, it will be displayed under the Cancelled Courses section, with the status as Cancelled and the date that it was cancelled.



If the User has been assigned any External Courses, then it will be displayed under the External Courses section, with the date period of that particular Course and the Status of it and if Attended or not.

The attached video will demonstrate on how to submit a ticket through the NetExam Support center.

Elearning templates will help you to create recurrence courses  easily from a saved template.

NetExam Administrators can set up an Exam with Terms and Conditions enabled. This will require the student to read and accept the T&C in order to take the exam.

Steps to set up:

• Go to Curriculum/ Course and open your Exam edit page. 

• Click on Enable Terms and Conditions check box.

• Type your text in the Terms & Conditions box.

• Click Save

When a student clicks on the Take Exam button they will be shown the Terms & Conditions text box where they will have to Agree to the Terms and Conditions in order to access the Exam.

keywords: Exam, Setup Exam, Terms and Conditions, T&C

You can set a security on a PDF certificate, which will prevent students from altering the fields in it. Here is how you can do this.

To lock the PDF Certificate please don't make the form fields as Read Only. Instead:

1. Open the PDF Certificate in Adobe Acrobat. In Adobe Acrobat, you want to find the “protect document” tool then choose “Restrict Editing”.

2. You will get prompted for a password to assign to the document. Save or write this password down where you or your co-workers may find it later.

3. Next you’ll want to remove the ability for students to edit the form fields.

    a. Click on “More Options” then “Security Properties”. 

    b. Click on the “Security” tab, then the “Change Settings…” button.

  c. The properties window will then pop up. Select the down arrow for the “Changes Allowed” option and select “None”.

   d. Click the OK button at the bottom of the window.

4) Save the document for changes to take place.

5) Upload the document to the certification you would like it used for.

 

AICC stands for Aviation Industry CBT Committee and primarily uses the HTTP AICC Communication Protocol (HACP) to facilitate communication between the course content and the learning management system (LMS). The HACP method uses an HTML form to send information to the LMS and the LMS sends information back to the course as a simple text string. The benefit of using AICC than Scorm is AICC allows content to exist on a separate server and supports secure information transfers with HTTPS.

Some content developers may recommend using AICC rather than Scorm.

How to upload an AICC resource material onto NetExam?

  • Navigate to your Course - Lesson. Click on Upload to US-Central
  • Resource URL: Type or paste the URL you received from your content developer.
  • If you didn't get the URL you may be getting the Zip file. Unzip the file onto your folder in your computer. 
  • From the Lesson resource upload window as shown below, click on File and browse into your file location. Look for a file which has an extension .au
  • Click Submit to upload the resource.

NetExam enables customers to have their company logo visible in the ILT Sign-in sheet.  Please submit a support ticket with your company logo attached if you need this enabled for your company.

Once the company logo enabled sign-in sheet appear as follows. NetExam Administrators can access the ILT sign-in sheet from the class schedule page. 

 

Many learners will have received accreditations from previous training and education. NetExam enables you to incorporate their learning achievements into their transcript by uploading their training "evidence".

There are two methods of adding an external course to a students transcript. Method One is a simple method to document a learners attendance in another course without incorporating actual documentation into the transcript. Method Two is designed for the uploading and validation of learning evidence, i.e., a certificate of completion, into the students transcript.

Method one is explained below. Method two is explained in the attached document providing detailed instructions on how to incorporate a students external training evidence into the learners transcripts in NetExam.

Method One Procedure

  1. Under the Courses tab select the External Courses sub-tab.
  2. Click the Create New External Course button. Enter the following information:
  • External Course Name (required)
  • Description
  • Start Date
  • End Date
  • Credit Hours
  • Institution
  • Classroom (select only if this External Course is Classroom. Default is eLearning).
  • External ID

Click the Submit button.

Next Navigate to the User profile page of the User that needs to be enrolled in the External Course.

  1. At the top of the User profile page, select the Manage Course Registrations button. From the following page, click the Add Courseware button.
  2. From the pop-up window, select the External tab.
  3. Click the checkbox next to the External Course.  A pop-up box will appear. Enter the following information:
  • Select the checkbox if completed.
  • Enter a score.
  • Enter date completed (you can select a date by clicking on the Calendar button).

Click the Submit button.

Method Two is a downloadable document that describes a procedure to examine and validate learning evidence.

NetExam v6.7 supports informal learning for Courses. Course creators can enable the informal learning component by course. This component will provide the learners and the course creators/SMEs a platform to exchange information relevant to the course. Top contributors will be able to receive points and recognition. They will also be able to connect and follow each other.

This involves an admin selecting a specific topic from the list of topics available in Ensemba for a particular course to provide the user with top recommended online resources as helpful references to their course of study.

First of all, the admin needs to configure the course.

  1. Open the course and put a checkmark beside Enable Ensemba-powered social recommendations.
  2. Click on Select Ensemba Topic. Once loaded you can search for the topic you like and select it from the grid.
  3. Save the course.

Once the user accesses the course from the student site, he/she can see a new tab called “Social Recommendations”. When a user clicks on the tab, they would be able to see the related posts provided by Ensemba social network.

 

    Vouchers represent an “authenticated” mode of payment for training. Before being given access to the training materials, the student will have to enter a voucher number that will be checked against the system for available allocations/ balance days in class / available credits.  Please see attached document to read how vouchers works in NetExam.

    What is the IP address to Whitelist the notification emails coming from NetExam?

    •  smtp.sendgrid.net

    Custom Dashboard is a newly introduced feature with Netexam 6.9 release. It allows you build and customize a web based dashboard for data visualization as per the business needs.

    Currently we support 5 categories of customize charts. We could always add more categories as per your business requirements and needs.

      I.  Partners

      II. User Certifications

     III. User Courses

     IV. Certifications

      V. Courses

    How to add a customized chart to the Dashboard

    Navigate to Dashboards – Beta under Reporting tab. There you will be directed to the Main View of the Dashboard. You could always customize the dashboard view as per your requirement.Navigate to Customize Charts sub tab. There you will have the option to select form 5 customized categories to create a chart.

                       

    Navigate to Customize Charts sub tab. There you will have the option to select form 5 customized categories to create a chart. Partners, User Certifications,  User Courses,  Certifications,  Courses

    Select one category (i.e. Partners)

        Lot of features, each denoting in sub tabs to customize the chart data are presented under each category.

    • Formula – Lets you add a new column to the main table through defined formulae.
    • Layout – The Layout tab allows you to change the visibility of columns in the main table.
    • Sort – This tab let you order data rows in each column by cell values.
    • Filter – The Filter tab facilitate in filtering data rows in each column by cell values.
    • Group - Organize data rows in each column with grouping and sub-grouping.
    • Aggregate – Lets you calculate total, average like aggregate function for the top and grouped levels.
    • Chart – Chart tab allows you to add charts and gauges to the dashboard.
    • Crosstab - Add a crosstab/pivot table to display summarized information with groupings listed in both rows and columns.
    • Paging - Lets you set the number of rows displayed per page.

     

    Adding Charts and Gauges to Dashboard

    1. Navigate to Chart sub tab under any custom category.
    2. Select a Chart/Gauge as per your preference. (i.e. Pie)
    3. Click on Add To Dashboard button next to the Chart/Gauge

     

    The Learner Portal settings allow the NetExam admin to customize the student site as desired and/or according to the organization best practices.

    The following are some of the widgets available at the disposal of the NetExam admin. Please refer the document for complete list.

    • Welcome
    • RSS Feed
    • News and Information
    • Available Training
    • Enrolled Courseware
    • Points Leaderboard
    • Social Learning
    • Certification Progress
    • Messages
    • New Courses
    • Popular Courses
    • Content Library
    • Calendar

    The Learner portal setting allows the admin to select any of the above mentioned widgets and drag/rearrange them to a desired position/location; thereby allowing them to customize their student site. 

    The Learning Plan module in NetExam supports course and certification sequences. The latest version can visually display learning plan to students and also show where they currently are in the plan.

    Before setting up a Learning Plan, required courses should be attached to a certification and include proper User Types and User Groups.

    Administrators can access the Learning Plan under Certifications Tab in the Admin Site.  Certifications – Learning Plans. Click “Create new Learning Plan” to begin creating your plan. 

    You can type the Learning Plan name, Learning Plan Description, Status (Active / Inactive) and select the User Type.  From the Add/edit Learning Plan Courses, select your curriculum name and click on the + sign to see the courses. By default all the courses are set to Not Applicable. Select “Required” for the course you are going to include in the Learning Plan. Click on the Submit button to save your plan. If you require the setup of Elective courses, please contact NetExam Support.

    You should enable the “Learning Plan” tab in the Student site from the Roles section from the NetExam Admin site. To access the Learning Plan in the student site, login to the site with a user who is bearing the user type you used in your Learning plan.

     

    Student site view of Learning Plan

     

    The Login Report will allow you to check the User login history online. This report can be filtered by date.

    Procedure

      1. Select the Login Report sub-tab under the Reporting tab.
      2. Enter the Begin and End dates for the login history that you want to view and click the Submit button. The results will display at the bottom of the screen.
      3. Clicking on the column header will sort the column in ascending or descending order.

     

    Administrators who log in to the Learner Portal will now have Single-Sign-On link to login to the NetExam Administration Application. This link will not be visible to users who do not have access to the Admin Application.

    Admin Login

    Your learners can login to NetExam system using his/her LinkedIn account username and password. When the user clicks the Login with LinkedIn button on the Learner Portal login page, it directs the user to enter their LinkedIn username and password.

    After submitting their username and password, the system will check if a user record exists in NetExam with a matching email address. If a matching record is found, the user will be logged in. If not, a new user record will be created for the user with information retrieved from LinkedIn.

    This functionality can be turned on/off via the NetExam Admin Application by System Administrators.

    To enable LinkedIn login:

    1. Go to General: Self Registration Configuration.
    2. Select Enable Linked In: Enable. Note: Login from LinkedIn is available when the Self Registration Siedget is enabled.

    The Login with LinkedIn button will appear on the Learner Portal login page.

    NetExam Administrators can manage SFDC Credentials from the NetExam admin site. Some of the fields they can modify are: User name, Password, Security Token etc. This option can be accessed by selecting the Communications tab, then SFDC Configuration option.

    Learners can now access available ILT classes from a map interface. They can enter a zip code or city name, and the map will display the closest venues as pinpoints on the map. They can click on the map and get a detailed listing of the ILT class at that venue.

    To access this feature, click on the ILT Venues tab from the Student site. Then enter your Zip code and click Search. You can get the Map view or the Satellite view of your location. 

    Map view

    Satellite View

    Occasionally, an Admin may need to mark an incomplete SCORM course as "Complete". The following procedure shows you how to locate an incomplete SCORM course and update the learner's record.

    Steps:

    1. Set the desired date range
    2. Select the Scorm Course from the drop down.
    3. Click Search
    4. Once the search results populated, click on score column, complete date columns and Status column to add/update information in selected user record.
    5. Click “Submit” button at the bottom of the screen to submit your changes.

    Please note that if a learner enrolls and completes the SCORM course, that particular data record will be found under this feature as the course is complete.

    NetExam allows NetExam admin to perform merge user transcripts from the admin interface.

    Suppose you want to merge transcript (Learning history) from User A (Source) to User B (Destination).

    Steps

    1. Search for the User B
    2. Go to the profile add/edit page and click the Merge User button.


    3. Now search for User A using the search box. You can use User A's email address or First/Last name.
    4. Once the record gets populated, click on the Merge button. Click Yes to the confirmation.
    5. You will see the confirmation on the screen. Once you click OK, the page will automatically be re-directed to user B's profile page. Click on the View Transcript Button to see if the Training got transferred from User A.
    6. Search for User A. Scroll down to see the user status. The status of user A should be now set to Inactive.

    Microsoft CRM is a fully integrated customer relationship management system (CRM) designed to help organizations attract, keep and develop profitable customer relationships.

     

    Centrify Integration

    Centrify and NetExam have partnered to give NetExam users single sign-on and provide IT with centralized management and security using an existing infrastructure.

    Centrify eliminates password sprawl with Active Directory- and/or cloud-based SSO for NetExam, making users happy while giving IT centralized control over access. As part of Centrify for SaaS, our single sign-on for NetExam decreases the cost of rolling out and managing NetExam and other cloud applications while at the same time improving user adoption, satisfaction and productivity.

     

    What you get?

    Active Directory Integration

    A 5-minute install securely connects your Active Directory to NetExam via the Centrify Cloud Service without replicating sensitive data to the cloud or a 3rd-party — with no extra holes in the firewall. Don’t have AD or want 100% cloud based identity? No problem, Centrify supports that too.

    Secure Browser Single Sign-on (SSO)

    Simply use your Active Directory or Centrify cloud-based credentials to get one-click access to NetExam and all your favorite SaaS apps through the MyCentrify Portal.

    Mobile Zero Sign-on (ZSO)

    Users enroll mobile devices in the Centrify Cloud Service and use the MyCentrify App for easy access to all of their web apps and native mobile apps like NetExam.

    User Self-Service with MyCentrify

    Self-service features let users locate, lock or wipe their mobile devices and reset their Active Directory passwords.

     

    Learn more: Datasheet for Centrify-NetExam integration

    NetExam Basics - Terms and Definitions

    This covers the following terms.

    User, User Type, User Role, User Group, Course, Curriculum, Certification

    NetExam Training Credit Vouchers can be used to purchase Course and Classes. This document explains how to create a Training Credit Voucher, add Training credits to a Course and how to Purchase a course using Training credits.

    When adding a user, NetExam requires that a Strong password be created.

    The minimum requirements for a Strong password in NetExam are:

    • Minimum 8 characters in length
    • It must contain at least one letter
    • One number
    • One symbol or special character. 

    For example, this password meets the requirements: Abcd!234

    Please see the attached guide for more information.

    NetExam is now integrated with Oracle Fusion CRM. Please see the following videos for more information. 

    Video 1

    Video II

    The Partner Goals widget shows the individual vs. group training goal achievements on the student site. NetExam Administrators are able to create Training Goal(s) for User groups. Each Training Goal is comprised of a target that students can achieve. For example, a user must complete a number of Certifications and/or Courses within a given time frame. The results are viewed from the student site Partner Goals widget, which includes the user's group goal versus the achievements in the Goals tab.

    Students can click on the Goals tab to see all the achievement dashboards.

    Related article: Partner Training Goal

    NetExam Administrators can create Training Goals for User Groups. 

    Each Training Goal has a target to achieve. To reach the target, a user must complete the number of Certifications and/or Courses within a given time frame.

    From the student site, the user will be able to see their user group's goal vs achievements in the Goals tab.

    Procedure to create and enable Partner Training Goals

    From the NetExam Admin site click on Users tab and click the Partner Training Goals link. You will see the following screen:

    Click Create a New Partner Training Goal. When completing the Certifications/Courses goals, please ensure the Required Completion field has a value before saving your goal. If you need to add more certifications or courses, you can click on the goal name to edit. 

    Once you've created your goal, you can add the goal to your user groups.

    Open your user group page – Users – User groups.

    You will notice a new field called “Goals” is added into the User Group page, where you can select the goals you defined in the previous step.

    Click Save to save your changes.

    Enable Partner Training Goal Link in Admin site

    Navigate to Users – Roles – Select the role - Under users click on Partner Training Goal

    Enable Partner Training Goal Tab in student site

    Navigate to Users – Roles – Under Student Portal Tabs select “View Partner Training Goal”

    The student's Primary user group should be the one that you set up with the Partner Training Goal.

    Once the student logs on to the student site, they are  able to see the Goal Tab and the relevant goal information within that tab.

     

    NetExam features a Points Leader Board widget that displays Learners who accumulate points as courses are completed. The Points Leader Board widget displays point leaders and the number of points accrued in the student site. Administrators can enable/disable the visibility of this widget using the NetExam administrative interface.

    To add points to a Course, go to the Add/Edit a Course page, locate the Points field and add the number of points associated with the Course.

    In order to add this widget to a Learner Portal Home Page:

    1. Go to General Tab: Learner Portal Settings
    2. Select the User Type
    3. Click on the drop down to select the Points Leader Board widget
    4. Click Add beside Points Leader board
    5. Click Save

    Once students log on to the Student site they are able to see the Points Leader board in their Home page. 

    “Prescriptive learning” is training that is designated to a learner based on his / her manager, job role or assessment scores. The NetExam Prescriptive Learning module is designed to optimize the student’s learning experience using Requisite courses that are assigned pre- or post- assessment based on the student's performance.

    Requisite studies are assigned at the Course level or in the Certification level. The Admin specifies what course/s should be enrolled in by the student, based on the successful completion or failure of the course/s.

    Setup – Course Level

    Open the Add/Edit Course page to enable requisite courses.

    • Click on “Choose Course(s) to be enrolled after completion" button
    • Click on the check box beside the course name/s and click submit selection button.
    • Click Save button on the course page to save your changes.

    When student completes or fails the course based on the assigned criteria, student will be auto-enrolled for the course/s and is able to access them under the Training Tab or the Transcript Tab in the Student site.

    Setup – Certification Level

    Pre-Requisite courses are assigned at the Certification Level.

    • Open the existing Certification from Certifications – Certifications/Course Group link.
    • If this is an existing certification click on the New Version button.
    • Select the Certifications from the grid and click Close button to add them to the list.
    • Click Save button to save the changes.

     

    NetExam now allows Administrators to create class enrollment links for private classes and share them with potential learners.  The learners can click on these links and access the private class enrollment forms which are not accessible from the regular class catalog.  You can access the private class link from the Class configuration view of the Administration application.

    To access:

    -          Go to Class room schedule Add/Edit page

    -          From the viability option select the visibility as Private.

    -          Save your class schedule.

    -          Now come back to your schedule from the course or calendar page.

    -          You will see the following field is now enabled and a link to the private class.

    -          Copy the URL and distribute among your intended recipients.

    Note: Make sure this class is a part of an active course and the course is part of an active certification. Also the users who received this link should be part of one of the user groups in the certification.

    How to Bulk upload Users to a User Group

    NetExam allows you to upload multiple Users to a User Group using the Bulk Upload method.

    Preparing for Bulk Uploads:

    1. In order to bulk upload your users to the user group in NetExam, you must first prepare your user list. In a spreadsheet, enter the user’s email address, one email address per row, in the first column.

    2. Once you completed adding all the email addresses, save your file as .CSV format.

    Bulk Uploading:

    1. From the NetExam Admin site, navigate to the User Group for the bulk upload by highlighting the Users main tab and select the User Groups link.

    2. From the User Groups Management page, perform a search for the User Group for your bulk upload.

    3. From the Add/Edit A User Group Page, scroll down and click on the “Users in Group” button.  This will take you to a new page listing all users currently in this user group. To proceed with bulk upload, click the “Bulk Load Users” button at the bottom of this page. From the file selection prompt, select your .CSV file in your computer and then click Save.

    Note: Using this method will only add users that currently exist in the NetExam system. 

    NetExam allows users to purchase courses for other users in their primary user group. When purchasing a course they can click on the “Add Attendee” link and add other individuals to the purchase. Those additional attendees will get an email notification that they been enrolled in the course.

    Download the attached KB article to read more.

    NetExam includes a Registration End Time option in ILT Class room sessions. This allows administrators to prohibit users from enrolling into the classes a specified number of hours before the class start time.

    Please see attached document for configuration.

    When you create a certification you can notice a field called "Required Elective" ...By default it's value set to Zero. 

    In order to complete a certification user needs to complete all the required courses attached to it.

    Number of Elective courses which need to complete in order to complete the certification is depending on the value given in “Required Elective” field in certification page. If Required Elective=2 then user need to complete at least 2 Elective courses.

    Procedure

    From the Edit Course page, scroll to the bottom of the page and click the Add Course Exam button

    Complete the following fields: 

    • Exam Name
    • Exam Description – optional
    • Minimum Passing Score – Select a minimum passing score for the exam
    • Take Exam Once or Unlimited – Select one of the two radio button options, Once or Unlimited for your exam. The system default selection is Unlimited
    • Exam Question Order – Select one of the two question order options, Random Questions or Sequential Order
    • Exam Requirement – Select one of the four radio options: Optional, Must Take Exam, Must Pass Exam, None
    • Time Allowed – Select one of the two options: 
    • Unlimited Time – the system defaults to this option
    • Limit to ___ minutes – if this option is selected you must enter the number of minutes the student has to complete the exam

    Select the number of questions from each of the Learning Objectives for the exam, from the dropdown option for each Objective. The system will default to the total number of questions for all Learning Objectives. The box provided at the bottom would automatically updated with the total number of questions for the Exam

    Click the Save button to add your Course Exam.

    The Admin can configure the Exam such that Users can complete all Lessons fully or not, before they attempt the Exam. This is configured via the Lessons and must be completed before Exam checkbox which would appear after you submit the Exam. Additionally, the Admin can also configure how the Exam Results summary will be displayed to the Users. This can be configured via the Exams Results Display dropdown: 

    • Standard – will display the Exam Questions indicating which ones were correctly answered
    • None – will not display any of the Question details

    Following are some of the options available in NetExam Exam Setup and Questions creation:

    Random Questions from a pool

    Admin can select “Random Questions from the pool” option when setting up the Exam. This will pull questions in Random order from the selected Lesson Objectives. This is helpful when your exam is setup to have multiple attempts and prevent students guessing the questions in subsequent attempts.

    Randomize answers for a given Question

    Admin can select “Randomize answers” option from the Question setup page in Learning Objective. This will present the answers in random order when each time student presented with the same question in subsequent attempts.

    Exclude the last answer from being randomized

    Admin can select “Do not randomize the last answer” option from Question setup page in Learning Objective. This will be helpful when you have the last answers as “All of them”, “None of them” etc.

    Weight questions

    This will enable admin to specify weights for the questions at the time of creating. Weights are ranging from 1 to 5 and weight 5 carriers the maximum weight. When the exam is graded the score will depend on the weight of questions.

    • Setup: From the Admin site - Go to Curriculum – Course – Lesson – Objective
    • When you create your question, you can select the weight for that question. Default value set to 1.

    Images in questions

    Admin can add images to their questions. First, admin uploads the image to the image library in NetExam. (Communications > Image Upload). Once uploaded, copy the URL of that image. From the Question setup page in the text box, click on the add image button and paste the URL you copied. That will show you the image. You can click on the HTML view and add the height and width options to resize your image. Here is a sample HTML syntax which shows an image in specific measurements. <img src="http://images.netexam.com/images/10229/cakeH0057.jpg" height="42" width="42">

    Show feed back

    Admin can add Question Feedback text from the Question setup page. This will display to students once they answered their exam and reviewing the exam results.

    Timed Exams

    Timed Exam allows Admin to set time on Exams. Once the student opens the exam, clock will count down till the set time limit. Once the time elapsed exam page time out and take the student back to the course page. Admin could select “Time Allowed” from the Exam setup page.

    Dynamic passing score by user type

    NetExam enables the admin to set exam passing score based on different user types. This will allow admin to set the passing score requirements by user types which may relate to their functions or departments.

    Proctored Exams with Proctor Keys

    Proctored Exams are configured based on the Proctor Keys. Proctor Keys are configured at Exam level. Admin would click on the “Generate Key” button next to the Proctor Key field to generate the key. Students are required to input the proctor key before accessing the Exam. Proctor keys should be distributed to students before taking the courses by Admins.

    Options in displaying question results

    Exam results could be display in three formats. Standard format, None or Show learning objective for the fail questions. Admin could select any one of those options from the Exam setup page under Exam Results Display.

    Configurable first retake interval 

    Admin can set the first retake interval specified in hours for their exams. If that is set, the student must wait the prescribed number of hours before attempting the exam. Take Exam button is grayed out until the First retake interval time has reached.

    Configurable subsequent retake intervals

    Admin can set the subsequent retake interval specified in hours for their exams. If that is set, student has to wait certain number of hours after the first retake interval before attempting the exam. Take Exam button is grayed out until the subsequent retake interval time has reached.

    Pulls questions from multiple question pools (learning objectives)

    Admin can create separate learning objectives for each lesson within the course. Then they could create several questions in each learning objective. Admin could select number of questions from each learning objective at the time of Exam creation. 

    The RSS/Blog widget allows you to display RSS feeds to your students on the NetExam Student Site home page directly from your own corporate site or from any other news source. NetExam Administrators can configure the RSS Feed widget from the Admin site for different user types.

    How to configure the RSS/Blog Widget?

    To add the RSS Feed Widget to your user types:

    1. Login to NetExam Admin Site.
    2. Click on General Tab: Learner Portal Settings
    3. Click on the User Type you want enabled for this widget
    4. Click on the drop down and select RSS/Blog and click Add

    • Once you have added the widget, click on the icon in the middle on the top right hand corner in the widget to add your RSS Feed URL.  See screenshot below.

    • Click OK and click “Save Changes on the bottom of the page to save your work.

    How do I see the changes in the Student Site?

    • Login as a Learner using a student who belongs to the user type configured for the RSS Widget.
    • In the Student site, you see the RSS Feed widget on the student home page.

     

    This guide provides the basic steps of Salesforce to NetExam Data Integration.

    NetExam has an integration with Salesforce.com that allows for NetExam training objects: Courses and Certifications to be transmitted to SFDC and stored in custom objects. This allows the flexibility of reporting on this data directly from within SFDC.

    Also, please see the companion documents - Salesforce to NetExam Enhanced Course Data Integration and Salesforce to NetExam Setup and Integration Guide.

    NetExam supports Salesforce.com Chatter Integration. NetExam can post new updates to Chatter when the following events occur:

    • When a new Course is created, a message can be posted announcing its availability to the Chatter stream. 
    • When a new Certification is created, a message can be posted announcing its availability to the Chatter stream.
    • When a user completes a Certification, a message can be posted to the Chatter Stream announcing the completion.

    This guide will provide you the information regarding the most recent enhancements to Salesforce to NetExam Course Data Integration.

    Also, for Other Salesforce to Netexam Integration info see Salesforce to NetExam Setup and Integration Guide and Salesforce to Netexam Basics of Data Integration

    The NetExam SCORM player can receive and store question ID and answer data from exams that are embedded in the SCORM course.

    LMS admins can see the SCORM interaction data in Adhoc reports under UserResponsesToScormInteraction dataSource.

     

    The following table explained the results coming from SCORM to NetExam SCORM tables. The column "Result" is whether or not the containing element is marked as complete, meaning it's requirements for completion have been met. The set value on "score.raw" means any numeric value was set to that field. This changes some scenarios as a course can be complete, have an unknown success_status, but still not be considered incomplete as the scenario is now pass/fail rather than complete/incomplete.
     
    Scenarios in which no score is set
    completion_status success_status score.raw Result
    incomplete unknown/empty empty not completed
    incomplete failed empty not completed
    incomplete passed empty invalid (and unlikely) state but lesson/course is completed in this case
    completed unknown/empty empty completed
    completed failed empty not completed
    completed passed empty completed
    unknown/empty unknown/empty empty not completed
    unknown/empty failed empty not completed
    unknown/empty passed empty completed

    Scenarios in which a score is set
    completion_status success_status score.raw Result
    incomplete unknown/empty set not completed
    incomplete failed set not completed
    incomplete passed set invalid (and unlikely) state but lesson/course is completed in this case
    completed unknown/empty set not completed
    completed failed set not completed
    completed passed set completed
    unknown/empty unknown/empty set not completed
    unknown/empty failed set not completed
    unknown/empty passed set completed
     
    Question: Can NetExam sync the user who self registered with SFDC? 

    Answer: No. The user will not register automatically in SFDC when using Self Registration. If you need the user account to sync with SFDC, first you need to create the profile in SFDC, then update the SFDC ID in the user’s NetExam Account ID.

    This enables an Administrator to specify a sequence number format, the number that the sequence should start from and the next number. When a user clicks on the certification icon from the transcript page, it will generate the certification number according to the format specified in the Certification Add/Edit page.

    How to define

    • From the NetExam Admin site go to Certification - Certification/Course Group - Add Edit an Existing Certification.
    • From the course / Certification Add/Edit page you will see the following settings.

    • By changing the format in the drop down, it will update the number format in the text box.
    • Admin can specify the next number according to the format.

    This will allow admin to specify weights for the questions at the time of creating. Weights are ranging from 1 to 5 and weight 5 carriers the maximum weight. When the exam is graded the score will depend on the weight of questions.

    Setup

    • From the Admin site - Go to Curriculum – Course – Lesson – Objective
    • When you create your question, you can select the weight for that question. Default value set to 1.

    Logic

    When the exam is graded the score will depend on the weight of questions

    example Assume Q1 - weight = 2 Q2 - weight = 3 Q3 - weight = 4 Q4 - weight = 1 Q5 - weight = 5 Let's assume student got these 5 questions in a exams got Q1, Q2, Q3 correct and Q4 and Q5 wrong So the score should be (sum of weights of all question the student got right) * 100 / (sum of weights of all question the student got in exam)

    Ex (2+3+4)X100/(2+3+4+1+5) = 9 X 100 / 15 = 60%

    User profiles contain an optional Start Date. If a Start Date is specified, the user will not have login access until that date. This feature is helpful for companies that want to offer users, e.g., contractors, temporary access to the NetExam system.

    Go to the User Add / Edit page to specify the Start Date. 

    Start by Date

    In the Student view, the Available Training and Enrolled Training widgets display a tile image representation of the certification and individual courses by default. Students can switch between the Tile View and List View by selecting either in the dropdown selection button in the upper right corner of the widget.

    Steps to upload a graphic in to your course/Certification

    Administrators upload the image for their courses/certification through Course/Certification Add/Edit page in the NetExam Admin side. If there are not any images uploaded, the course will use the system default image. Recommended image formats: JPG, PNG and resolution @ 228px x 160px and Course Icon image size: 32 x 30 px

     

     

     

    NetExam now allows learners to participate anonymously in social learning. If the learner opts to participate using the anonymous mode, their name will be replaced with a randomly generated username. The anonymous participants will be able to retain the points and badges they obtain for their activities.

    Click the little eye icon on the menu bar next to the display name. 

    Logged in users name will display as ANON followed by set of randomly generated numbers.

    You can use this template to create the new survey questions. Note: Questions should be Likert scale type.

    Please fill the form and send it through a support ticket or through your Accounts Representative.

    Tax Support for ecommerce transactions is currently only available for the United States.  

    To enable ECommerce Tax Support, go to the ECommerce Tab and the Tax Settings sub-tab. Here, you can edit an existing Ecommerce Support Tax or Create New Support Tax. Clicking the Create New Support Tax will take you to the Add/Edit ECommerce Support Tax screen. 

    When enabling the Tax option, make sure all the users from the US doing an ecommerce transaction will have USA as their country, a valid Address and 5 digit Zip code. This tax only applies to credit card transactions in USD. If tax is enabled, and the payment option is selected as credit card and currency is in USD then the system will calculate the tax amount and add that amount to the total. They will the Tax amount after they click the “Proceed to Checkout” button.  

    Here is the screen view for the Add/Edit ECommerce Support Tax:

     

     

    User Group Managers can enroll other users in their User Group Certifications from the Learner Portal application. This will allow quicker enrollment of users for time sensitive business critical certifications.

    Requirements

    • Authorized user should be User Group Manager
    • There are users assigned to this User Group Manager.
    • User Group Manager Role should have the settings to see the Goals tab in Learner portal. (Users – Roles section)

    Enroll users

    • User Group Manager logs in to the Learner portal, clicks on the Goals tab
    • Click on the Certification name you would like to enroll users in.
    • Select the users from the popup and click Enroll.

     

    Now LMS administrators have the ability to display Twitter widget in student portal. This will allow them to show target industry information, course/material related information, product related information etc. Admin can easily enable this from the Learner Portal settings and configure the Twitter ID to show the relevant topics.

    Steps: From the Admin site – Click on Learner Portal Settings under General Tab – Select the user type that you want to enable this widget – Click Add or Edit – From the Add Widget drop down look for Twitter and click Add.   Click on the middle icon where you could input the twitter widget ID. Click OK. Position your widget and click Save Changes.

    Now login as a student who bares the selected user type to see how the Twitter widget looks like in the student site. 

    How to get the Widget ID from Twitter?

    Logon to your Twitter account. Copy the ID at the end of the URL

    Copy the widget id as shown above and paste in the Twitter widget id box in NetExam. Note: You will get different IDs depending on the tweet you have selected. 

     

    NetExam allows users to upload pictures of them via the Student Site Profile Page. This functionality can be controlled from the NetExam Admin site by System Administrators. Once an is image uploaded by the user, they will see their profile picture in the student site profile page, and NetExam Administrators can see it in the user's profile add/edit page in the admin site. 

    To Enable User Profile from the Admin site 

    On the General Tab: User Profile Image Settings – Put a check mark beside User Profile Image upload Enable


    To Upload a Profile Image from the Student Site

    Once logged on to the student site, a user clicks on the Profile Tab, then clicks Upload Photo.  Enter a file name and click Browse to select the image from your computer. Once the file is selected click Save

    You can broaden the reach of your Instructor Led Training (ILT) through the use of online conferencing and meeting systems. One of NetExam’s most popular live training solutions utilizes Cisco WebEx as the online location for the training site. NetExam has integrated WebEx so that it’s easy to set up and add an available venue for your online live training classes. 

    You first create a virtual classroom in NetExam by adding a Venue to a Classroom. Select Web Conference as your online venue category and WebEx as your conference type. Once you have created a virtual venue, you can use this venue to schedule your virtual training sessions. A virtual training session works like a class in NetExam, except the meeting room is your WebEx account. Students receive meeting details via email upon enrollment in the class. Once the class has been completed, the conference app will send meeting attendance data back to NetExam for inclusion in the student's transcript.

    The steps to setting up a web conference as a classroom are clear and easy. Download the guide below for the instructions to walk you through the steps to create the meeting instance, where to add it as a location to a class and email communications. 

    Thank you for using NetExam for your training and certification!

    keywords: WebEx, Web Conference, Instructor-led training, ILT, venue, live training, classroom, virtual classroom, virtual training

    Overview

    Digital Dashboard reports facilitate faster, smarter business decisions to help fine-tune operations, optimize resources and deliver continuous performance improvement.  Collaborate and securely share with partners to provide greater responsiveness to their needs with real-time information on key performance indicators, predictive analysis and personalized insight.

    The Digital Dashboard provides an always up-to-date snapshot view of student performance in an easy to read chart view:

    • Students Entered By Month

    • Registered Students Percentage

    • Certifications Obtained By Month

    • Users By Region

    • Users By User Type

    • Users By Country

    Procedure

    1. Click on Dashboards in the Reporting section of the navigation.

    2. Hover over the graph of choice to view results.

    The Email Header and Footer template which is available under the Communications Tab, allows Administrators to define the Corporate Header to be placed in your company's email communications. Information such as corporate privacy statements, etc., can be placed in the Footer of the email.

    This feature is customizable based on each organizations requirements and uses HTML formatting. The text limit for the Header or Footer template is 4000 characters.

    To access the Email Header and Footer template, select the Email Template link under the Communication Tab and navigate to the bottom of the page to the Header/Footer link.  This will open a new page with the two (2) templates for the Header and Footer.

    Once the template(s) have been successfully created, Administrators can then edit individual email templates to include the new Header and Footer just created, using the following email tags:

    • $netexam.Header
    • $netexam.Footer

     

    (Please refer How do I edit Email templates? for additional information on editing email templates)

    At Media Defined, customer success is our top priority and our goal is to enable our customers to make the most of each new release. As part of our ongoing investment in the NetExam Learning Management System, Media Defined is pleased to present the following upgrades and product features as part of NetExam Spring 2014. This document describes the new features in NetExam Spring 2014.

    This document describes the new features in NetExam Spring 2015 version.

    This document describes the new features in NetExam Summer 2014 version.

    This document describes the new features in NetExam Winter 2014 version.

    The above new feature allows the LMS admins to apply various text styles descriptions by using a simple WYSIWYG editor rather than using the conventional HTML tags.

    The HTML editor could be applied for the description text box's in Course, Curriculum, Certification, Lesson, Question and message template pages.

    By using the above mentioned editor; a LMS admin can apply/change the text style, bullet, numbering, highlight, URL, images, text alignment without adding HTML tags.