Knowledgebase
45Guides and Quickstarts
2Home
18Reporting
108Courses
33Certifications
26Classroom
24Communications
36Users
4VirtualLab
13ECommerce
29General
1Help
1Checklist
3Approval
15Integrations / API
11Salesforce.com
11SCORM
1NetExam Videos
9Mobile
10Other
2Social Learning
21Product Releases
146Downloads
399NetExam LMS
You can broaden the reach of your Instructor Led Training (ILT)
through the use of online conferencing and meeting systems. One of
NetExam's most popular live training solutions utilizes Cisco GoTo
Webinar as the online location for the training site. Net...
In order for a _Course_ to be visible to a learner, it must be
associated with a _Certification_ or _Course Group_. Once the
association is established, the Course will become visible as
_Available Courseware_ to the learner _User Types_ and _User Groups_...
This is a companion article to the How do I edit Email Templates
[https://netexam.kayako.com/Knowledgebase/Article/View/23/0/how-do-i-edit-email-templates]
article.
This list helps you see the contents of the emails that are sent from
the System to your...
This document lists guidelines in publishing course content that can
be played on NetExam Mobile applications on iOS and Android platforms.
NetExam SCORM 1.2 Guide for Adobe Captivate 5
There is a new section in the course detail area called, "Additional
Resources" where administrators can add one or more items from the
Content Library. When a student completes all of the course-completion
requirements, the "Additional Resources" section...
Examiners provide assistance in the management of a learners training
progress. A course may assign work on documents or tasks that are
completed outside the LMS. In some cases, the work needs to be
uploaded by the learner for review. This will require so...
SETTING UP AUTHORIZED TRAINING PROVIDER (ATP) ACCESS IN NETEXAM
* Click Classroom -> Authorized Training Provider.
* Click on Create New ATP Button.
* Add the relevant ATP information.
* Create a new Role called "ATP".
* Verify this new ro...
The Calendar widget shows the next five scheduled class events from
the date that they are viewing. The Student can click the MORE link to
see the complete calendar.
Admin can turn on/off this widget by user types through NetExam Admin
site - Learner Po...
Captivate 5.x SCORM guidelines for both SCORM 2004 and SCORM 1.2
In order to transfer user's completed certifcation the following
conditions should be satisfied.
1. Certification should have a valid External ID
2. User record should have a valid External ID (Contact ID)
3. User's user groups should have valid ext...
Checklists are a convenient way to manage and review a series of steps
or content as part of a course. For example, a course on web design
may have a checklist available for a student to ensure they have all
the components required to successfully publish...
The Content Widget will present content in the Content Library and
will display by content type. This will allow students to see the
content irrespective of the course they are taking. Visibility of this
widget can be controlled by NetExam Administrators....
COURSE CONTENT REPOSITORY
This module is under Courses > Content Library. The Course Content
Library enables the Admin to upload sharable resources to the system
that can be used between multiple courses.
See VIDEO
[HTTP://CLIENTS2.NETEXAM.COM/SHARABL...
The NetExam Learner Portal now supports Course enrollment via the
Group Transcript tab. Authorized User Group Managers can enroll the
users in their user groups in available courseware. NetExam
Administrators can configure this feature via the role permis...
Course expiration options are located in the COURSE ADD/EDIT PAGE in
the NetExam Administration site. The NetExam system allows NetExam
Admins to determine what happens if an Assessment is not completed
within a specified number of days. The parameters ar...
Students now have the ability to add comments upon submitting their
course rating.
A text box is provided for students to submit feedback or comments
about a course.
Once user has submitted a comment and/or the rating; it will be
displayed upon access...
CREATE COURSE / CERTIFICATION FOR TESTING
Sometimes you might want to create a course and assign it to a
certification that could be view in the student site without affecting
production users. For that purpose you need to setup the following
objects.
...
CUSTOM EMAIL
This section allows the Administrator to create custom emails
(announcements, special notices etc.) that can be sent to Users, apart
from the regular System-generated email.
This can be accessed via the CUSTOM EMAIL sub-tab under the
COMM...
NetExam gives you the ability to create a single custom tab in your
NetExam Learner Portal. This tab can be used to display content of
your choice to your Learners. For example; if your company wishes to
provide specific learning instructions to your stud...
CUSTOM TEXT WIDGET WITH HTML / WYSIWYG EDITOR SUPPORT
This Custom Text widget is available in the Student site: Training
Tab. The Custom text widget provides the ability for Administrators to
push instructions to their students, which guarantee a higher...
How do I choose to display the Exam Results on the Student Portal?
1. Navigate to the ADD EXAM page of the course you would like to add
the exam.
2. Select one of the three options from the drop down next to _Exam
Results Answer_ display option. (see be...
eCommerce Guide v6.6
Additional Links:
eCommerce support with Authrize.Net
[https://netexam.kayako.com/Knowledgebase/Article/View/134]
eCommerce support with Payment Options
[https://netexam.kayako.com/Knowledgebase/Article/View/267]
Credit card proce...
Promo Codes can be used to provide discounts on courses. A promo code
can be calculated as a Fixed value, i.e. $100 off the regular price or
as a Percent value, i.e., 10% off the regular price.
* To activate a promo code, go to Ecommerce: Promo Code
...
ECOMMERCE SUPPORT WITH AUTHORIZE.NET 6
How to enable and configure Auth.net eCommerce Account on the Admin
Application
1) Click on Ecommerce Accounts under the E-Commerce tab
2) Click on "Create new E-Commerce Account Button"
3) Select the MODE as...
Email Opt In/Opt Out preferences can now be customized at the region
and country level.
The following feature will help customers who train to a global
audience and need to manage changing email laws.
Subsequently, this option is to enable and disable...
NetExam has partnered with the Sprout Video Hosting platform to offer
customers the ability to host HD Quality video from a global content
delivery network. SproutVideo host their content from several global
locations including Amsterdam, Dublin, Frankfur...
This widget shows the enrolled courses for students. It provides a
single place where students can access all of their enrolled courses
from the home page. Certification Tab will display certifications and
courses that belong to that certification. Course...
NetExam offers a widget that displays _Ensemba_ Social Recommendations
to your learners. Learner will be presented with a list of their
peers, who are selected based on similar course enrollments and other
attributes. Learner will be able to connect with ...
The following enhancements were made to the exam module:
*
Exams can now be configured to automatically display the next question
as soon the current question is answered.
*
The last answer can now be excluded from randomization when opting to
ra...
EXAMINER WORKFLOW
This functionality in the NetExam LMS allows an Admin to use Examiners
to evaluate a Students performance in training and grade them
accordingly.
See attached document for more information.
The NetExam Content library now supports folders. You can now
categorize content in a set of folders to better organize and also to
make the content easier to find for learners. The folder structure can
be created and managed via the Content Library confi...
NetExam now allows you to assign badges to learners. Learners can
achieve these badges by reaching the number of points designated with
the badge.
Recommended badge size: 40 x 40 and the file format (png)
Read more.....
NetExam deployed a global Content Delivery Network in the 6.9 release.
The CDN will have servers available in London, Amsterdam, Frankfurt,
Tel-Aviv, Tokyo, Singapore, and Sydney in addition to U.S. locations
in Chicago, New York, Ashburn, Miami, Los Ange...
You can broaden the reach of your Instructor Led Training (ILT)
through the use of online conferencing and meeting systems. One of
NetExam’s most popular live training solutions utilizes Citrix's
GoToMeeting (G2M) as the online location for the training s...
The Grade Book allows LMS Administrators to see enrolled user's
transcript within the Class schedule add/edit page. Administrators can
mark the lesson(s) as completed from this module and are able to
download the transcript as a CSV file.
Gradebook down...
If you need to create a new course using an existing course, please
see How do I Duplicate a Course
[https://netexam.kayako.com/Knowledgebase/Article/View/35/0/how-do-i-duplicate-a-course].
This article provides instructions on moving or copying an exis...
NetExam allows you to add a completion Certificate file to a Course or
Certification. Users who successfully complete the Course or
Certification can download these Certificates from the Student Site.
These certificates can be personalized with the User's...
NetExam offers statistical analysis of Course Exam results. The link
to this report can be accessed from the EDIT COURSE page.
*
Navigate to the EDIT COURSE page for the Course you want Exam results
for.
*
Scroll towards the bottom of the page to...
All available email templates come pre-filled with default content
which can be edited.
FROM EMAIL ADDRESS: _Do not change the From Email Address. This
address has been created specifically for your company and must have
the _@NETEXAM.COM_ address in or...
Many types of Certifications are valid for a specified period of time.
When the Certification period expires, re-Certification may be
required to renew the Certification's validity.
Setting a Certification's Expiration Type sets the period in which
that...
NetExam Administrators can set up an Exam with Terms and Conditions
enabled. This will require the student to read and accept the T&C in
order to take the exam.
Steps to set up:
* Go to Curriculum/ Course and open your Exam edit page.
* Click on Ena...
You can set a security on a PDF certificate, which will prevent
students from altering the fields in it. Here is how you can do this.
To lock the PDF Certificate please don't make the form fields as Read
Only. Instead:
1. Open the PDF Certificate in A...
NetExam enables customers to have their company logo visible in the
ILT Sign-in sheet. Please submit a support ticket with your company
logo attached if you need this enabled for your company.
Once the company logo enabled sign-in sheet appear as follow...
Many learners will have received accreditations from previous training
and education. NetExam enables you to incorporate their learning
achievements into their transcript by uploading their training
"evidence".
There are two methods of adding an externa...
NetExam v6.7 supports informal learning for Courses. Course creators
can enable the informal learning component by course. This component
will provide the learners and the course creators/SMEs a platform to
exchange information relevant to the course. ...
Vouchers represent an "authenticated" mode of payment for training.
Before being given access to the training materials, the student will
have to enter a voucher number that will be checked against the system
for available allocations/ balance days in cla...
Custom Dashboard is a newly introduced feature with Netexam 6.9
release. It allows you build and customize a web based dashboard for
data visualization as per the business needs.
Currently we support 5 categories of customize charts. We could always
add...
The following Languages are supported by NetExam. Please submit a
support ticket to enable additional Languages for your company.
English
Français
Deutsch
Español
Italiano
English (UK)
English (US)
Polish
Português (Br...
The Learner Portal settings allow the NetExam admin to customize the
student site as desired and/or according to the organization best
practices.
The following are some of the widgets available at the disposal of the
NetExam admin. Please refer the docu...
Your learners can login to NetExam system using his/her LinkedIn
account username and password. When the user clicks the Login with
LinkedIn button on the Learner Portal login page, it directs the user
to enter their LinkedIn username and password.
Afte...
NetExam Administrators can manage SFDC Credentials from the NetExam
admin site. Some of the fields they can modify are: User name,
Password, Security Token etc. This option can be accessed by selecting
the Communications tab, then SFDC Configuration optio...
Learners can now access available ILT classes from a map interface.
They can enter a zip code or city name, and the map will display the
closest venues as pinpoints on the map. They can click on the map and
get a detailed listing of the ILT class at that ...
Occasionally, an Admin may need to mark an incomplete SCORM course as
"Complete". The following procedure shows you how to locate an
incomplete SCORM course and update the learner's record.
Steps:
* Set the desired date range
* Select the Scorm Co...
Microsoft CRM is a fully integrated customer relationship management
system (CRM) designed to help organizations attract, keep and develop
profitable customer relationships.
[ftp://sprasad@clients2.netexam.com/Sharable_images/centrify.PNG]
CENTRIFY INTEGRATION
Centrify and NetExam have partnered to give NetExam users single
sign-on and provide IT with centralized management and security using
an existing infrastructure. ...
NetExam Basics - Terms and Definitions
This covers the following terms.
_User, User Type, User Role, User Group, Course, Curriculum,
Certification_
This guide provides steps of configuring NetExam with GoToTraining.
NetExam Learner API Guide
NetExam Learning Management System Support Services Guide
NetExam Training Credit Vouchers can be used to purchase Course and
Classes. This document explains how to create a Training Credit
Voucher, add Training credits to a Course and how to Purchase a course
using Training credits.
When adding a user, NetExam requires that a STRONG password be
created.
The minimum requirements for a STRONG password in NetExam are:
* Minimum 8 characters in length
* It must contain at least one letter
* One number
* One symbol or special ...
The following document contains the guide for the NetExam v6 Student
Portal.
Please see the attached guide for more information.
The Partner Goals widget shows the individual vs. group training goal
achievements on the student site. NetExam Administrators are able to
create Training Goal(s) for User groups
[https://netexam.kayako.com/Knowledgebase/Article/View/170/0/partner-trainin...
NetExam Administrators can create Training Goals for User Groups.
Each Training Goal has a target to achieve. To reach the target, a
user must complete the number of Certifications and/or Courses within
a given time frame.
From the student site, the u...
NetExam features a Points Leader Board widget that displays Learners
who accumulate points as courses are completed. The Points Leader
Board widget displays point leaders and the number of points accrued
in the student site. Administrators can enable/disa...
"Prescriptive learning" is training that is designated to a learner
based on his / her manager, job role or assessment scores. The NetExam
Prescriptive Learning module is designed to optimize the student's
learning experience using Requisite courses that ...
NetExam now allows Administrators to create class enrollment links for
private classes and share them with potential learners. The learners
can click on these links and access the private class enrollment forms
which are not accessible from the regular cl...
HOW TO BULK UPLOAD USERS TO A USER GROUP
NetExam allows you to upload multiple Users to a User Group using the
_BULK UPLOAD_ method.
Preparing for Bulk Uploads:
*
In order to bulk upload your users to the user group in NetExam, you
must first pre...
NetExam allows users to purchase courses for other users in their
primary user group. When purchasing a course they can click on the
"Add Attendee" link and add other individuals to the purchase. Those
additional attendees will get an email notification t...
Netexam now supports an approval workflow for Purchase Orders. For
designated classes, when Learners purchase classes with a purchase
order they can be configured to be added to approval queue with a
pending status. Administrators can access this approval...
NetExam includes a Registration End Time option in ILT Class room
sessions. This allows administrators to prohibit users from enrolling
into the classes a specified number of hours before the class start
time.
Please see attached document for configurat...
When you create a certification you can notice a field called
"Required Elective" ...By default it's value set to Zero.
In order to complete a certification user needs to complete all the
required courses attached to it.
Number of Elective courses whic...
Please consider the following conventions when naming your resource
files before uploading them in to NetExam.
* Try to avoid white spaces and special characters when naming the
resource files. If you must have spaces, use underscores (_) or dashes
(-...
PROCEDURE
From the Edit Course page, scroll to the bottom of the page and click
the Add Course Exam button
Complete the following fields:
* Exam Name
* Exam Description - optional
* Minimum Passing Score - Select a minimum passing score for th...
The RSS/Blog widget allows you to display RSS feeds to your students
on the NetExam Student Site home page directly from your own corporate
site or from any other news source. NetExam Administrators can
configure the RSS Feed widget from the Admin site fo...
This guide provides the basic steps of Salesforce to NetExam Data
Integration.
NetExam has an integration with Salesforce.com that allows for NetExam
training objects: Courses and Certifications to be transmitted to SFDC
and stored in custom objects. Th...
NetExam supports Salesforce.com Chatter Integration. NetExam can post
new updates to Chatter when the following events occur:
* When a new Course is created, a message can be posted announcing
its availability to the Chatter stream.
* When a new Ce...
Salesforce.com / NetExam Course Data Integration Guide v1.0
The NetExam SCORM player can receive and store question ID and answer
data from exams that are embedded in the SCORM course.
LMS admins can see the SCORM interaction data in Adhoc reports under
_USERRESPONSESTOSCORMINTERACTION DATASOURCE._
The following table explained the results coming from SCORM to NetExam
SCORM tables. The column "Result" is whether or not the containing
element is marked as complete, meaning it's requirements for
completion have been met. The set value on "score.raw" m...
This will allow admin to specify weights for the questions at the time
of creating. Weights are ranging from 1 to 5 and weight 5 carriers the
maximum weight. When the exam is graded the score will depend on the
weight of questions.
SETUP
* From the ...
Tax Support for ecommerce transactions is currently only available for
the United States.
To enable ECommerce Tax Support, go to the ECommerce Tab and the Tax
Settings sub-tab. Here, you can edit an existing Ecommerce Support Tax
or Create New Support T...
User Group Managers can enroll other users in their User Group
Certifications from the Learner Portal application. This will allow
quicker enrollment of users for time sensitive business critical
certifications.
REQUIREMENTS
* Authorized user should...
Now LMS administrators have the ability to display Twitter widget in
student portal. This will allow them to show target industry
information, course/material related information, product related
information etc. Admin can easily enable this from the L...
USER DEACTIVATION API
Three new web services have been added which are accessed from the
SalesForce environment and/or through the client's own applications.
The three are as follows:
1. GetInactiveUsers (string APIKey, string APIUsername, string
AP...
NetExam allows users to upload pictures of them via the Student Site
Profile Page. This functionality can be controlled from the NetExam
Admin site by System Administrators. Once an is image uploaded by the
user, they will see their profile picture in the...
You can broaden the reach of your Instructor Led Training (ILT)
through the use of online conferencing and meeting systems. One of
NetExam's most popular live training solutions utilizes Cisco WebEx as
the online location for the training site. NetExam ha...
At Media Defined, customer success is our top priority and our goal is
to enable our customers to make the most of each new release. As part
of our ongoing investment in the NetExam Learning Management System,
Media Defined is pleased to present the follo...
This document describes the new features in NetExam Spring 2015
version.
This document describes the new features in NetExam Summer 2014
version.
Whats New in NetExam v6.5
Whats New in NetExam v6.6
Whats New in NetExam v6.7
This document describes the new features in NetExam ver 6.8.
What's new in NetExam v6.8 (Word version)
This document describes the new features in NetExam ver 6.9
This document describes the new features in NetExam Winter 2014
version.
The above new feature allows the LMS admins to apply various text
styles descriptions by using a simple WYSIWYG editor rather than using
the conventional HTML tags.
The HTML editor could be applied for the description text box's in
Course, Curriculu...
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