Knowledgebase

Microlearning with Flash Cards

  • NetExam now supports FlashCards.
  • The FlashCard can be associated with an e-Learning course.
  • Similar to Question of the Day, FlashCards also uses a spaced repetition algorithm to select the card to be displayed.

You can broaden the reach of your Instructor Led Training (ILT) through the use of online conferencing and meeting systems. One of NetExam’s most popular live training solutions utilizes Cisco GoTo Webinar as the online location for the training site. NetExam has integrated GoTo Webinar so that it’s easy to set up and add an available venue for your online live training classes. 

You first create a virtual classroom in NetExam by adding a Venue to a Classroom. Select Web Conference as your online venue category and GoTo Webinar as your conference type. Once you have created a virtual venue, you can use this venue to schedule your virtual training sessions. A virtual training session works like a class in NetExam, except the meeting room is your GoTo Webinar account. Students receive meeting details via email upon enrollment in the class. Once the class has been completed, the conference app will send meeting attendance data back to NetExam for inclusion in the student's transcript.

The steps to setting up a GoTo Webinar as a classroom are clear and easy. Download the guide below for the instructions to walk you through the steps to create the meeting instance, where to add it as a location to a class and email communications. 

Thank you for using NetExam for your training and certification!

keywords: GoTo Webinar, Web Conference, Instructor-led training, ILT, venue, live training, classroom, virtual classroom, virtual training

In order for a Course to be visible to a learner, it must be associated with a Certification or Course Group. Once the association is established, the Course will become visible as Available Courseware to the learner User Types and User Groups assigned to that Certification/Course Group. The attached document provides instructions on How to Publish a Course.

This is a companion article to the How do I edit Email Templates article.

This list helps you see the contents of the emails that are sent from the System to your Students, Administrators, Instructors and Managers. The Administrator has the flexibility to create and control the content within the emails that are communicated to Users. Email Templates are accessible via the Email Templates sub-tab under the Communication tab.

Also, see:

What is the Email Header and Footer Template and How is it Used 

 

NetExam Admin Guide v6.3-1

NetExam Integration Guide

The NetExam Instructor App is designed for NetExam Instructors to help them manage their instructor-led-training classes from their iPhones. Using this app they will be able to perform tasks such accessing the details about the classes they are assigned to teach, accessing the class rosters, updating attendance etc.

This app is available for download from the Apple iTunes App Store at 

https://itunes.apple.com/gd/app/netexam-instructor-app/id768758063?mt=8

This document lists guidelines in publishing course content that can be played on NetExam Mobile applications on iOS and Android platforms.

NetExam Spring Release 2017 webinar slide deck

At Media Defined, customer success is our top priority! Our goal is to enable our customers to make the most of each new release. We continue to improve NetExam based on your requests and usage. As part of our ongoing investment in the NetExam Learning Management System, Media Defined is pleased to present the following upgrades and product features as part of NetExam Summer 2015 Release. The new enhancements are documented in the NetExam Support Knowledgebase to enable you to implement and use the new features. We appreciate your suggestions and feedback and will continue to develop our product with you at the top of the list. Thank you for being a NetExam customer!

NetExam partners with Proctor U – enables Remote Online Proctoring
As more courses turn to online education as a viable certification platform, maintaining testing integrity is critical to the success of a certification program. Online remote proctoring has evolved into a secure solution and NetExam has partnered with ProctorU, one of the premier online proctoring services.

ProctorU has developed a safe and secure environment to manage the proctoring process. Proctors use a three-step approach to authenticate a student’s identity: see the student, see what they’re doing and know who they are. NetExam developers and engineers have worked with ProctorU technical teams to develop an API that lets the Administrator enable remote proctoring in a course, and for the student to click a button and schedule a proctored exam with a proctor from ProctorU. KB

NetExam partners with Payment Express providing a new global payment gateway
NetExam is working to provide you with a variety of great options for payment processing. Our engineers have integrated Payment Express - a premier global leader in payment technology as a new payment gateway available in NetExam. KB

Single Sign On with SFDC OAuth Login
One of our goals is to make using NetExam easier. Now your learners can have a single sign on with their SFDC credentials! Learners who have an SFDC login can choose the “Login from SFDC” option. KB

Activity Widget - User Group Activities
Speaking of social learning, this widget will display the learner’s User Group activities such as whose taking what courses, certification enrollments, completions and more with people that belong to the learner’s Primary User Group. Admins can go to General: Learner Portal Settings: User Type and drag-n-drop the Widget into the layout.

Calendar Invite single-click scheduling in Outlook
This is a nice little bonus feature that Outlook users will love! When a learner enrolls in an ILT class, the enrollment email includes a calendar invite. Click and schedule right in Outlook!

Enhanced Talent Management Module
NetExam continues to build a robust competency architecture including several components typically used in competency management. In addition to training and certification as a measure of competency, NetExam includes a Talent Management module that provides additional competency assessment criteria. The Talent Management module tracks, manages and reports on competencies to help determine and manage gaps in the team's capabilities. KB

Vidyard Integration
Using Salesforce? Using Vidyard? Now you can use both with NetExam. Vidyard is an innovative video management application that provides lots of user data related to the video. Primarily used in marketing and sales applications, the availability of video use data works extremely well in a learning management system as well. We like it because of its easy integrations with Salesforce. NetExam has enabled the integration of Vidyard video as a resource available for lessons.  KB

Social Learning Tab
Social learning is a powerful additive to engaged learning. Now you can enable the “Social Learning” tab from the User Role Add/Edit page. This will display a separate tab in the student site where the student can open Media Defined’s own social platform – Ensamba. You should check out Ensamba – social learning for business with Interests, Badges, Points, and more. KB

User Group Report Tab
Our research indicates many managers work with several tiers of user groups and need to view certification info selectively. We’ve enabled this function through a Tab that is implemented in the Student Portal. From the tab, group managers can view the summary of certifications, course enrollments, and completions for their assigned user groups. KB

If you have any questions please submit a support ticket or contact Prasad De Silva sprasad@corporate.mediadefined.com.

Thanks,

The NetExam Team

NetExam v7 Administrative guide will provide a comprehensive overview of the new v7 admin site. Please contact your Accounts Representative if you haven't got access to your v7 account yet.

NetExam v7 Student guide will provide you a comprehensive information about the new v7 site. See attached guide for further reading.

You can broaden the reach of your Instructor-Led Training (ILT) through the use of online conferencing systems. NetExam has expanded its list of integrated conferencing providers with its integration with Zoom.  NetExam's Zoom integration allows you to create Zoom-based training classes via the NetExam administration application and automatically record class attendance.

The attached document is a Salesforce.com setup and integration guide for NetExam installations.

Also, see Salesforce to NetExam Basics of Data Integration and Salesforce to NetExam Enhanced Course Data Integration

This document describes the new features in NetExam Spring 2017 release.

NetExam SCORM 1.2 Guide for Adobe Captivate 5

NetExam will be updating the ILT class view of Learner Portal based on feedback we have received from our customers. In the new view, the venue map has been replaced by the class description making it easier for learners to see a description of the class. NetExam Administrators can control the content displayed there via the class description field in the class configuration view. The map can still be accessed via the new icon listed next to the venue address.  

 

NetExam will be introducing the concept of “class-pass” with this release. When a learner registers for an Instructor-Led-Class they will be emailed a "class pass" that contains a QR code unique to the learner and the class. The learner can then take this class pass to the class and let the Instructor scan it with the NetExam Instructor Mobile app which will then recognize the learner and give them attendance credit.

You can add a Promo Code that is available when a learner self-registers for NetExam. The process is identical to adding a Promo Code to a course/certification. It differs only in that it is applied at the self-registration screen. When the new user arrives at the screen for self registration, there will be an option to enter a promo code.

The promo code can be calculated as a Fixed value, i.e. $100 off the regular price or as a Percent value, i.e., 10% off the regular price.

  1. To activate a promo code, go to Ecommerce: Promocode for Self Registration.
  2. Choose a PromoCode to edit or click Add New Promo Code - you will go to the Add/Edit page
  3. Enter the Status as Active or Inactive (required)
  4. Name the Promo Code and enter a Start Date and an End Date.
  5. Provide a description for the Promo Code (optional)
  6. Enter Promo Type: Fixed Value or Percent (required)
  7. Enter the Promo Code Value. If it is a Fixed Value, enter the amount and currency. If it is percentage off, enter the percent discounted. (required)

Click Submit.

You can now add Prezi presentations as NetExam course content. Here is how you do.

1. Copy the Prezi presentation URL up to the ID. eg:  https://prezi.com/7ean9axec8cs

2. Goto NetExam lesson resource upload area. Select HTML as the resource type and paste  https://prezi.com/7ean9axec8cs as the URL

4. If you want to upload as embedded video, then select Embedded Video as the resource type and insert "embed" before the ID. eg:  https://prezi.com/embed/7ean9axec8cs

There is a new section in the course detail area called, “Additional Resources” where administrators can add one or more items from the Content Library.  When a student completes all of the course-completion requirements, the “Additional Resources” section will display to the student. This section, listed below the last lesson, will display only when the student completes the course. It will display a list of links for one or more of the Content Library items which the Admin has added to it.

Click here to access the complete guide of Articulate Storyline

How to Guide.

Publish for LMS

The following document list the Authorize.Net response codes, response reason codes and response reason texts that are return for each transaction.

Note: NetExam displays response codes from 1-4 but specific error codes could be retrieved from the logs when needed.

Setting up Authorized Training Provider (ATP) Access in NetExam

  • Click Classroom -> Authorized Training Provider.

ATP Step 01

  • Click on Create New ATP Button.

ATP Step 02

  • Add the relevant ATP information.

ATP Step 03

  • Create a new Role called “ATP”.

ATP Step 04

  • Verify this new role has the "ATP Access" and "Login to Admin Application" and "Calendar" selected.

ATP Step 05

  • Create a new user records for the users from the ATP.

ATP Step 06

  • Select ATP as the role. Then select the ATP the users are associated.

ATP Step 07

  • Click Classroom -> Venues.

ATP Step 08

  • Create a new Venue.

ATP Step 09

  • Select this ATP under the ATP option.

ATP Step 10

  • Select a course(s) you would like users from this ATP to schedule the relevant classes. On the Course page select the following ATP under "ATP" selection. Note this option only appears for Classroom courses.

ATP Step 11

  • This user will now be able to login to the NetExam Application.

Please note that they will only have access to the Calendar module. From the calendar they will be able create new classes on the courses they have been authorized to access.

They will also be able to schedule the classes on venues that have been associated with their respective ATP. They will also be able to view other classes that belong to their ATP.

NetExam’s new Learning Paths provide a way for Administrators to create a recommend a sequence of training item for learner’s based on attributes like job role etc.

Administrators can create the Learning Paths via the new module that allows them to drag and drop training items (courses, certification or classes) and sequence.

Please note that your browser and the computer display settings should be set 100% to get better viewing experience of NetExam Learner Portal.

Issue: If the browser zoom level more than 100% then the widgets, course titles in Learner Portal get shrunk and move towards the left side of the screen.

 

 

The Calendar widget shows the next five scheduled class events from the date that they are viewing.  The Student can click the More link to see the complete calendar.

Admin can turn on/off this widget by user types through NetExam Admin site - Learner Portal settings. 

Configuring the widget from the Admin site:

  1. Login to the NetExam Admin site.
  2. Click on the General tab – Click on Learner Portal Settings – Click on the User type -
  3. From the drop down scroll down until you see the Calendar widget – Click Add – Click Save Changes

When a student, who belongs to the user type you have configured, logs in to the student site,  they will see the Calendar widget in their home page.

 
Scoring Captivate Lessons without Quizzes
 
Symptom:
Your Captivate lesson is not passing any scoring value back to the LMS and/or is being reported as not SCORM compliant by the LMS.
Cause:
Captivate requires at least one 'scored interaction' in order to properly track lesson status and to setup SCORM-conformance.
Applies To:
Captivate lessons without any scored interactions.
Background:
If you have a Captivate lesson that does not contain a Question Slide nor any other manually scored interaction, Captivate will not generate an 'imsmanifest.xml' file. The lack of this file prevents Captivate SCOs from being SCORM-compliant. Additionally, without a scored interaction, the Captivate lesson may not pass any sort of status to the LMS.
Resolution:
  1. Captivate lessons with Question Slides should not exhibit this problem as those slides are automatically scored (scoring the lesson overall properly, however, is another issue).
  2. "Content lessons" - those without any quizzes - still require at least one 'scored interaction' in order to properly generate the manifest file as well as to track and calculate the score for the lesson.

Hence, the overall resolution is to either insert a Question Slide into the lesson or setup a scored interaction.

Note: the process below applies to Captivate 3.0 specifically but applies conceptually (and may apply procedurally) to earlier versions as well.

For a Captivate 3.0 file that has no Question Slides to be SCORM-compliant (and to successfully publish as a valid content package), some sort of interaction within the lesson must be scored. To do this where a Question Slide is not present, place or select a button within the Captivate file, get its properties, and choose the Reporting tab.

In the Reporting tab for the selected button:

  • Check ‘Include in Quiz’.
  • Uncheck ‘Report Answers’
  • Give the ‘Points’ value for the selected interaction a value of 1.
  • Check the ‘Add to total’ box.

That takes care of adding a scored interaction to the content lesson. However, many interactions may be given a default weight even though they are not set to report their score. This may throw-off Captivate’s internal scoring. Remove ‘Point’ values from every other interaction in the lesson:

  • Get the properties of a button and select the Reporting tab.
  • Check the ‘Include in Quiz’ option to enable the other options.
  • Uncheck the ‘Report answers option’.
  • Change the ‘Points’ value to 0.
  • Uncheck ‘Add to total’
  • Uncheck the ‘Include in Quiz’ option.

Note: this is likely not a necessary step but can help determine scoring values and keep the lesson ‘clean’.

Select Project Advanced Interaction from the menu bar to ensure the only interaction with a point value is the one you specifically setup per above – likely the one before the last slide. You can also use this dialog for adding and removing Point values from interactions instead of the above per-slide steps.

Then, in order to then setup the overall lesson to be SCORM-complaint and report accordingly, select Quiz > Quiz Preferences from Captivate’s menu bar.

Quiz preferences has a few subsections. The first is Reporting. Make the following selections:

  • Check ‘Enable reporting for this project’
  • Select the ‘SCORM’ LMS option.
    • Click the ‘Manifest’ button.
    • Select version 1.2
    • Leave most of the remaining items at their default values, though you may want to edit the ‘SCO’ > ‘Title’ field to ensure a clear description once imported into the LMS (for example, if the first lesson is simply titled “Introduction”, that may be better worded as “General Driving Safety – Introduction” in order to differentiate it from other 'Introduction' lessons).
    • Click ‘OK’
  • Select ‘Complete/Incomplete’ in the ‘Report Pass or Fail’ section.
  • Select ‘Quiz results only’ in the ‘Choose Report Data’ section.
  • Select ‘Percent’ in the ‘Report Score to LMS as’ section.
  • Select ‘Report Score’ in the ‘Reporting Level’ section.
  • Nothing needs to be changed in the ‘Advanced’ section.

Note: in this case, we are not tracking responses to interactions. Captivate 3 sends 'suspend data' back to the LMS every 8 seconds. This can cause issues of the suspend data is large. Unless you need to track user responses, the lesson may be more responsive by just tracking quiz results.

In the Settings subsection of the Quiz preferences, most everything can be left as default. Ensure:

  • ‘Required – the user must take the quiz to continue’ is checked in the ‘Quiz’ > ‘Required’ section.
  • Uncheck the ‘Shuffle Answers’ option in the ‘Settings’ section (though likely doesn’t matter).

In the Pass or Fail subsection of the Quiz preferences:

  • Select the ‘% or more of total points to pass’ in the ‘Pass/Fail options’ section.
    • Set that value to 1 (to match the ‘Points’ value in the scored interaction’s Reporting tab).
  • Choose ‘Continue’ in the ‘If passing grade’ section.
  • Choose ‘Infinite attempts’ in the ‘If failing grade’ section.

If the project does not contain any buttons which can easily be adapted to be scored, the best approach is to either put a button on the first page titled something like, “Click here to get started” or a button on the last page with a title like, “Click here to record your progress”.

  • If the first option is used, ensure in the Quiz preferences ‘Pass or Fail’ subsection, that the ‘If passing grade’ section has ‘Continue’ selected.
  • If the second option is used, you may want to set the Quiz Preferences > ‘Pass or Fail’ > ‘If passing grade’ section is also set to ‘Continue’, but then place another button on the timeline that appears after the ‘Click here to record your progress’ button that says ‘Exit’ and is set to ‘Execute Javascript’ with the value of ‘Finish();’ in order to give the users a graceful way to exit the lesson.

Lesson with Question Slides (not scored)
For a lesson that contains Question Slides, the same general principles apply where the quiz results do not matter (are not ‘passed/failed’ but are ‘completed/incomplete’). The overall principles and approach described in the preceding section applies in this case as well. However, Questions Slides may have a score value assigned by default. In order to simply score the lesson as Completed, the above approach where the next-to-last slide in the lesson is the only one with a score value remains the best approach.

To check the value when a Question Slide is inserted, or by editing the properties of a Question Slide, choose the Question tab. In the ’Question’ section, ensure the ‘Points’ value is 0. Check the Project >Advanced Interactions wizard to find any other interactions which have a point value assigned and need to be set to 0. If all slides are correctly set, the only interaction with a value should be the Next button on the next-to-last slide.

Also check the Reporting tab to ensure the question slide results are not being reported.

Publishing
Once scored interactions are setup, either manually or through the Question Slide wizard, you’ll want to publish the lesson. In the Publish settings, the first ‘Flash (SWF)’ choice on the left should be selected, then ensure the ‘Zip files’ option is checked in the ‘Output options’ section. The ‘Export HTML’ option should be checked by default. Lastly, verify that the ‘eLearning output’ option in the ‘Project Information’ section is set to ‘SCORM (1.2)’.

Captivate 5.x SCORM guidelines for both SCORM 2004 and SCORM 1.2

HTML5 Publishing Guidelines for Adobe Captivate 7.0

NetExam provides certification and course re-versioning to enable different settings in each instance. Certification needs to be re-versioned if you need to add or remove courses from the existing certification.

In order to transfer user's completed certifcation the following conditions should be satisfied.

1. Certification should have a valid External ID

2. User record should have a valid External ID (Contact ID)

3. User's user groups should have valid external ID.

4. User should complete the certification.

When all these conditions met, certificate will be automatically transfer to SalesForce. In addition LMS Admin could click the "Send user Certification to SFDC" from User's Manage Course Registration page.

Q1: Difference between change password and reset password

Admininstrators are able to Reset Password from the admin site. There is a button “Reset Password” in User Add/Edit page. At this time system generated password will be send to the user.

Administrators would be able to change the user’s password from admin site. In User Add/Edit page there is a textbox “Change Password”. Admin should enter new password manually into “Change Password” field and click on “Update User” button. Then user’s password will be updated. If admin need to send new password to user then admin needs to click on “Send Registration Email” button in the User Add/Edit page.

Q2: Does the Admin see a form to reset the password form old to new - or does the system just send a new one?

There is no separate form for reset password. Admin able to Reset Password from the admin site. There is a button “Reset Password” in User Add/Edit page. When admin clicks on the “Reset Password” button “Forgot Password Email Options” email should trigger to the user. This email contains the login details to the student site.

Incapsula has recently updated their external IP list and some changes may need to be made to the inbound allow rules for your website to account for this. Please refer to the list below as a guide for adding or correcting any Incapsula based rules you may have in order to limit possible interruptions in service.

 - IPv4:

  - 199.83.128.0/21
  - 198.143.32.0/19
  - 149.126.72.0/21
  - 103.28.248.0/22
  - 45.64.64.0/22
  - 185.11.124.0/22 
  - 192.230.64.0/18
  - 107.154.0.0/16  *NEW*

- IPv6:

  - 2a02:e980::/29

Adding background image to the login page
Here's the CSS to add a background to login page.
 
// sets login background to example-bg.png scaled to fit window.
.bgLoginLayout {
     background-image: url(example-bg.png) !important;
     background-repeat: no-repeat !important;
     background-size: 100% !important;
     filter: progid:DXImageTransform.Microsoft.AlphaImageLoader(src='example-bg.png', sizingMethod='scale');
     -ms-filter: "progid:DXImageTransform.Microsoft.AlphaImageLoader(src='example-bg.png', sizingMethod='scale')";
     margin-top: -5px;
}
Widget related style changes:

You can the make the changes via css in the style template in the Admin site - Communications - Content Templates section. Here is the related CSS for reference purposes:

From the Admin site go to : Communications – Content Templates – Style

Insert the following code. 

/* increase font size in widget header */
.ens-widget .x-panel-tl .x-panel-header {
     font: 22px Arial bold;
     padding: 7px 0px 0px 7px !important;
}
 
/* set widget heaader bg color */
.ens-widget .x-panel-tc {
     background-image: none;
     background-color: #882454;
     height: 40px !important;
}
.ens-widget .x-panel-tl, .ens-widget .x-panel-bl, .ens-widget .x-panel-br {
     background-image: none;
     background-color: #882454;
     border-bottom-color: #cccccc;
}
 
/* hide icons in widget headers */
.ens-widget .x-panel-icon {
     background-image: none !important;
     margin: 0px !important;
}
 
/* increase font size and set color to dark blue for all states on "links" in widgets like enrolled courseware */
.ens-widget .x-tree-node .x-tree-node-el a, .ens-widget .x-tree-node span, .ens-widget .customTree .x-tree-node-over a span {
     font: 14px Arial !important;
     color: #5E86B7 !important;
     text-decoration: none !important;
     padding: 0px;
}
.ens-widget .x-tree-node .x-tree-node-el {
     padding-top: 3px !important;
}
 
/* increase font size and set color to dark blue for all states on link in widgets like available courseware, also remove borders */
.ens-widget .x-grid3-cell-inner a {
     color: #5E86B7 !important;
     text-decoration: none;
     font: 14px Arial;
}
.ens-widget .x-grid3-row {
     border: 0;
}

 

The following method can be used to override specific widget icons.

Enter the following code to your CSS settings section. 

From the Admin site go to : Communications – Content Templates – Style

Insert the following code. 

.ens-widget .icon-certification {background-image: url(path_to_image) !important; }

 Eg: .ens-widget .icon-certification {

            background-image: url (http://images.netexam.com/images/10229/Learning_Portal_Icons-elearning1.png) !important; }

This would replace the icon for the widget that use the certification icon with the image specify in the  "path_to_image" section.

Note: Image size needs to be exactly 16x16.

The other icon classes that you could use to display custom images are:

.icon-news

.icon-welcome

.icon-course

.icon-messages

.icon-social-learning

.icon-learningplans

 

Tab icons:
 
/* Home tab */
#header-panel .icon-home {
background-image: url(path_to_image) !important;;
}
 
/* Group transcript tab */
#header-panel .icon-group-transcript {
background-image: url(path_to_image) !important;;
}
 
/* Training tab */
#header-panel .icon-edit {
background-image: url(path_to_image) !important;;
}
 
/* Messages tab */
#header-panel .icon-messages {
background-image: url(path_to_image) !important;;
}
 
/* Transcript tab */
#header-panel .icon-transcript {
background-image: url(path_to_image) !important;;
}
 
/* Calendar tab */
#header-panel .icon-calendar {
background-image: url(path_to_image) !important;;
}
 
/* Profile tab */
#header-panel .icon-profile {
background-image: url(path_to_image) !important;;
}
 
 
Exam buttons:
 
/* first question button */
button.x-tbar-page-first {
background-image: url(path_to_image) !important;
}
 
/* previous question button */
button.x-tbar-page-prev {
background-image: url(path_to_image) !important;
}
 
/* next question button */
button.x-tbar-page-next {
background-image: url(path_to_image) !important;
}
 
/* complete & grade button (only appears on last question) */
button.icon-grade-exam {
background-image: url(path_to_image) !important;
}
 
/* last question button */
button.x-tbar-page-last {
background-image: url(path_to_image) !important;
}

Checklists are a convenient way to manage and review a series of steps or content as part of a course. For example, a course on web design may have a checklist available for a student to ensure they have all the components required to successfully publish a website. The checklist can be made available for an examiner to review the individual website components and assess the learner's comprehension and application of the website elements. In both cases, a checklist provides assistance to the learner and examiner to ensure that all the elements have been addressed.

The attached document contains instructions and a workflow on how to set up and use Checklists.

 

Keywords: CheckList, Check List, Examiner, exam

Template used for class bulk upload

The Content Widget will present content in the Content Library and will display by content type. This will allow students to see the content irrespective of the course they are taking.  Visibility of this widget can be controlled by NetExam Administrators. Note: Users will not get credit for the content they launch from the Content Widget

Admins can create the sharable content via Admin site – Courses – Content Library link

Admin can put a check mark to select the content to be visible in the Content widget.

How to enable Content Library Widget

In admin site; the Content Widget could be accessed in the following manner.

1) Click on Communication. Then Learner Portal Setting.

2) Click on the “Add Widget” drop down menu.

3) Select Content Library by clicking on “add”.

The selected content will be displayed in the Student site in the following manner.

When a user states that the date format they are seeing is incorrect, please submit a support ticket indicating the user’s “Country” and “Language”. We will update our records to reflect the correct date format.

NetExam can now be configured to send a Course Completion email whenever a learner successfully completes a Course. There is a new email template added to the system to help you manage the content of the email.

You can find this under Communications - Email Templates - Under eLearning Tab - Course Certificate Email Options

The NetExam Learner Portal now supports Course enrollment via the Group Transcript tab. Authorized User Group Managers can enroll the users in their user groups in available courseware. NetExam Administrators can configure this feature via the role permissions section. This feature empowers User Groups Managers to manage the courses learners in their groups enroll in. Read the attached article for more information.

Course expiration options are located in the Course Add/Edit page in the NetExam Administration site. The NetExam system allows NetExam Admins to determine what happens if an Assessment is not completed within a specified number of days. The parameters are set in the field labeled "Days to Complete" with a default value set as 30 days. 

To enforce the action, locate the Enforce Expiration checkbox on the edit page. By default, the box is not checked and the assessment is available at any time without constraint. If the Enforce Expiration box IS checked, the user will not have access to the assessment after the specified period of time, e.g., 30 days. The user must contact the Admin who would need to manually unlock this for the user upon request.

Once the course expires, the user will see the expired text in their transcript along with the course title. Administrators can modify the course expiration messages through the Certification template under Content templates.  

Students now have the ability to add comments upon submitting their course rating. 

A text box is provided for students to submit feedback or comments about a course.

Course Rating Comment Box

Once user has submitted a comment and/or the rating; it will be displayed upon access. 

The comments will also be displayed in the "User_Courses_Rating_Report''

 

You can broaden the visibility of your courses / Certifications through graphically enhancing it’s appearance. Tile library will allow admin to upload background, middle and icon images and use them in courses and certifications.

To Change the Course tile image in the student site, you need to upload Course image with the size of 228px * 160px using Course detail page. Also for Course icon image you need to upload the image with size of 33px * 30px

 

Create Course / Certification for Testing

Sometimes you might want to create a course and assign it to a certification that could be view in the student site without affecting production users. For that purpose you need to setup the following objects.

  • Curriculum – Course – Lesson
  • User Group
  • User Type
  • Certification
  • User

Curriculum – Course Structure

The NetExam Learning Management System utilizes a hierarchal system to develop the training structure. Curriculums (Training Directories) are created from the top level down and then activated from the bottom level up.

Top Level: Curriculum; this is an organization tool (Training Directory) for the NetExam Administrator. This level can be used to organize your courses into manageable groups. The title and descriptions of the Curriculum are not displayed to the student.

Level Two: Course; this level is displayed to the student and organizes the lessons.

Level Three: Lessons; this level is also displayed to the student and provides a way to organize learning objectives.

Level Four: Learning Objectives; this level is an organizational tool (Question Pool) for the NetExam Administrator. It is not displayed to the student. Note: It is not a requirement to include learning objectives for your course; however, in order to provide testing through the NetExam System, you must include learning objectives in your curriculum structure.

Create a Curriculum

  1. Select the Create Curriculums link under the Courses tab.
  2. Enter the Curriculum Name (Required) and description if desired.
  3. Click the Submit button. 

Once you create you curriculum it is in the Inactive state.

Create Course

  1. Click on the Courses tab and click Curriculums.
  2. Click on the Curriculum you just created.
  3. Type Course name and Course Description under Add New Course. Click Add A new course.
  4. New course will be created and it is now display under the curriculum in Inactive State.
  5. Click on the course name to open the course. Fill/Select the information under Course Add/Edit page.
  6. Create your first lesson.

  1. Once you create your Lesson you could create your objectives, question pools and exam.
  2. Once you are back in the course page select Active from the status field and Click on the Save button to save your course.
  3. Click on your curriculum name to go to your curriculum.

You can create many courses and lessons within a single curriculum. Let’s go ahead and activate the curriculum. Select Active from the Curriculum status and click the Submit button.

Additionally you could create courses using a course template.

Please read: https://netexam.kayako.com/Knowledgebase/Article/View/29/3/how-do-i-add-a-course

 

Test courses without publishing it

Please refer the following KB Article.

https://netexam.kayako.com/Knowledgebase/Article/View/11/3/how-do-i-test-a-course-without-publishing-it

 

Create User Group

User Groups are simply a way to group Users. Depending on the needs of your company, you may group Users by Partner Company, internal department or just group students that will have common training needs.

Please refer the following KB Article on how to create a user group.

https://netexam.kayako.com/Knowledgebase/Article/View/20/3/how-do-i-add-a-user-group

 

Create User Type

Default has been created for you. New ones may be created depending on your company’s setup.

Please refer the following KB Article on how to create a User Type.

https://netexam.kayako.com/Knowledgebase/Article/View/21/3/how-do-i-add-a-user-type

 

Create a Certification

Please refer the following KB Article.

https://netexam.kayako.com/Knowledgebase/Article/View/46/3/how-do-i-create-a-certification

Note: When selecting the course pick the Demo course you created. Add the User type and User Group as Certification’s User Group and User Type that you created for your testing.

Testing Procedure

  1. Make sure you have a user created which belongs to the User group and User type you created.
  2. Make sure you have a certification created with the User group and User type you created and included the demo course you created.
  3. Search for the user. From the user add/edit page click “Login as Learner”
  4. Click on the training Tab.
  5. You could now see the new certification listed in the Available Training Widget.
  6. Click to open the certification and click enroll.

Click on the Demo links to see the demonstration video.  Demo 1     | Demo 2

These are the Credit Card Block Country list in NetExam - eCommerce 

NetExam has added FirstData (Payeezy) Global Payments to it's list of payment processing gateways. FirstData has a global footprint of 6 million merchants, the largest in the payments industry.

NetExam now integrates with Chase Payment Tech. This allows users to purchase courses through Credit Card, Debit card options. NetExam Administrators will need to set up a Payment tech Account before being able to use this feature.

What is Credit hour?

In todays, competitive markets companies often make ways to boost their sales and making their staff contribute to maximum potential to achieve their targets. With that in mind, NetExam introduced a credit hour field on the course page and a widget o track individual achievements of these goals.

Custom Email

This section allows the Administrator to create custom emails (announcements, special notices etc.) that can be sent to Users, apart from the regular System-generated email.

This can be accessed via the Custom Email sub-tab under the Communication tab.

After clicking on the Custom Email tab, you will see a section where you need to select an available email category from a dropdown option. Once selected, you will see the custom emails that have previously been created for that particular category.

Let’s create a New Custom Email. Click on the button “New Custom Email” to open the editor and add the relevant details. Once done, you can save the email under an existing category or create a new category.

Make sure you have Email Title, From Email address, Subject, Message in the email body and additional email addresses in CC or Bcc fields.  Email body is a WYSIWYG editor, where you have basic HTML formatting, links, images etc. Once you create your custom email you can click on the Test button to see if it formatted correctly.

The following NetExam variables are avilable for use in your email body.

$netexam.FullName  -The user's full name.
$netexam.Email  -The user's email address.
$netexam.Username  -The user's Username.
$netexam.Password  -The user's password.

$netexam.CRLF  -A line-break character for text messages.

Available only to course related emails.
$netexam.Course The course name displayed in the message body.
$netexam.Description The course description displayed in the message body.

Available only to certification related emails
$netexam.CertificationName Certification Name
$netexam.CertificationDescription Certification Description

You can click Create Schedule button to create a schedule which this email could be delivered in future date and time. You could specify a user group which this email should go to. Once you make your changes click on Save Scheduling. And click Save Email to save the custom email.


You may need to store additional data that is not captured on the NetExam application. These could be on the User profile page/course page/user group page/certification page. In either situation, you may use Custom Fields to capture that information. Custom fields used in the user profile, certification, or course page can be used to define the eligibility criteria for users to access the course /certification.

NetExam gives you the ability to create a single custom tab in your NetExam Learner Portal. This tab can be used to display content of your choice to your Learners. For example; if your company wishes to provide specific learning instructions to your students, you may use this tab for this purpose.The Admin application allows administrators to enter any HTML/JavaScript code for this tab.

The Custom Tab can be accessed via Communications – Content Templates – Click on Tab content under Category: custom content navigation options. You may also make calls to the NetExam Learner API from the HTML/JavaScript code.

Admin should be able enter relevant HTML code to the content template and it should be visible from the student side.

The name of the Custom tab should also be editable from the content template.(Main Interface Template). Communications – Content Templates – Main Interface  

Show/hide of the Custom Tab can controlled by Admin application using Role add edit page. 

Users – Roles – Click on the user role – Scroll down to Student Portal Tabs section – Click /Unclick View Custom Tab

Student side view of the Tab

Custom Text widget with HTML / WYSIWYG Editor Support

This Custom Text widget is available in the Student site: Training Tab. The Custom text widget provides the ability for Administrators to push instructions to their students, which guarantee a higher level of visibility.

This is made available only on a client request basis. Please submit a support ticket if you need this enabled for your company.

The image below shows a sample text widget.

How to format/input text?

LMS Administrators wants to use the new “Training Custom Text” template to format the text according to the Language and User Type. It can be access via NetExam Admin site – Communications – Content Templates 

 

NetExam now allows you to get a direct URL for your course lessons. Please read the attached guide to see how it could be configured.

How do I choose to display the Exam Results on the Student Portal?

1. Navigate to the Add Exam page of the course you would like to add the exam.

2. Select one of the three options from the drop down next to Exam Results Answer display option. (see below)
 
  • Show results without answers - This will display the exam results without answers, on the Exam Results page for Students.
  • Show correct answers after passing the exam - This will display the exam results with all the correct answers, on the Exam Results page for Students.
  • Show correct answers always - This will display the exam results with correct answers only, on the Exam Results page for Students.

Once a student takes the exam from the Student Portal, they will be directed to the Exam Results page, where the exam results will be displayed according to the preferences made from the Admin Portal.

DocuSign Integration will allow you to upload resources in e-Signature format where learners can sign the documents as part of their course lesson completions.
  • Course creators should be able to choose a new resource format "e-Signature" and upload e-Signature enabled PDF file.
  • When a learner launches this resource from the Leaner app, it should show the PDF file and allow them to sign it. Signing it should mark the lesson as complete.
  • Once it's signed the file should be saved on the server.
  • When a learner comes back to the course and launches the resource they should see the signed version.
  • The signed PDF should also be available for the admin's to access via the Admin app's user transcript.
Please refer to DocuSign website for information on creating e-Signature-enabled files: https://www.docusign.com/esignature/create-pdf-esignature"

From the ECommerce tab, selecting the Transactions sub-tab provides quick access to a report showing all your transactions. You can select specific transaction details by clicking on the Transaction Number - the first column in the report. The existing report will provide a detailed view of the transaction you select. You can create your own version of the report from the Reporting: AdHoc Reports and Design a New Report.

From the ECommerce menu, select the Transactions sub-menu. This will generate a complete and detailed transaction report of all your transactions. Click on the specific transaction and a new screen will show the Transaction number, Certification/Course, Class ID, Quantity, Price, Currency and Transaction Date.

Click Back to Transaction List to return to the Transaction screen.

Promo Codes can be used to provide discounts on courses. A promo code can be calculated as a Fixed value, i.e. $100 off the regular price or as a Percent value, i.e., 10% off the regular price.

  1. To activate a promo code, go to Ecommerce: Promo Code 
  2. Choose a PromoCode to edit or click Add New Promo Code - you will go to the Add/Edit page
  3. Enter the Status as Active or Inactive (required)
  4. Name the Promo Code and enter a Start Date and an End Date.
  5. Provide a description for the Promo Code (optional)
  6. Enter Promo Type: Fixed Value or Percent (required)
  7. Enter the Promo Code Value. If it is a Fixed Value, enter the amount and currency. If it is percentage off, enter the percent discounted. (required)
  8. Select the Course and Certification the Promo Code applies to

Click Submit.

When the student enrolls in a course or certification, there is an area on the payment screen to enter a promo code. The student enters the promo code and it is applied to the course.

eCommerce Support with Authorize.net 6

How to enable and configure Auth.net eCommerce Account on the Admin Application

1)     Click on Ecommerce Accounts under the E-Commerce tab

2)     Click on “Create new E-Commerce Account Button” 

3)     Select the Mode as Live then select Authorize.net as the gateway. Then enter the API Login ID and Transaction Key

 

The result would be that the verified account information would get saved.

Additional material in regard to eCommerce could be obtained by downloading/viewing the eCommerce Guide from the Download section of the Knowledge Base.

NetExam is working to provide you with a variety of great options for payment processing. Our engineers have integrated Payment Express - a premier global leader in payment technology as another payment gateway available in NetExam.

 

 

It’s accessed under Ecommerce: New eCommerce accounts. The Admin registers with https://www.paymentexpress.com/ and gets a Merchant code, User Name and Password.  Once enabled, your credit card transactions will go through the Payment Express gateway.

 

 

 

 

From the Class Add/edit page:

Select "Telephony:" under "Venue Information" and select "Telephony Support:" as "Call In" when creating a Webex Training session. That will now enable the "Webex Audio" at the Webex side.

NetExam has partnered with the Sprout Video Hosting platform to offer customers the ability to host HD Quality video from a global content delivery network. SproutVideo host their content from several global locations including Amsterdam, Dublin, Frankfurt, London, Milan, Paris, Stockholm, Hong Kong, Osaka, Singapore, Sydney, Tokyo, and Sao Paulo. Other features of the platform include secure video hosting, analytics of video usage patterns, a customizable video player, and mobile device support. Customers who are interested in using this feature are required to open an account with SproutVideo.

Setting up Sprout Video account in NetExam Admin Site

  • From the NetExam Admin site click on Virtual Lab - Then HD Video Settings
  • Click Add HD Video Provider button. 
  • Select SproutHDVideo as Provider from the drop down.
  • You need to put the API key which you received, when you registered with sprout Video.
  • User can put "http://sproutvideo.com/videos" as the provider URL or first part of the URL before the Video ID. (Copied from Sprout Video site)

Upload Videos into the SproutVideo Site

  • You need a valid Sprout Video account created before performing the following tasks.
  • Once you have created your account in SproutVideo, login to the site to upload your first video. Login URL: https://sproutvideo.com/login
  • Click Upload link on the menu to upload your video. You select the video file from your computer or from a network location. You will see the following screen when the upload process is in progress.
  • Once uploaded, you will be directed to a page where you can view your uploaded videos. Click on the file to access additional settings for your video. Copy the URL from the video URL section in to your notepad.
  • In addition, an Email notification will come to the inbox you used to register with Sproutvideo notifying your recent file upload. 

How to get the Video ID or Embedded code for the video you uploaded?

Setup the Resource in NetExam Admin side

  • Open your curriculum – course - Lesson

You select the new Sprout Video Resource format from the Lesson Resource Upload page.

Once selected, you have two options: You input either the Video ID or the Embedded URL.

  1. Click on the Video ID to enter the ID for your video. It is usually the string which is after the http://sproutvideo.com/videos/. In this example it's d49bd8b61114eacf5c
  2. Or you can click on the Resource URL option and paste the Embedded URL copied from the Sprout site. URL: http://videos.sproutvideo.com/embed/d49bd8b61114eacf5c/9fb5761a75b495a0?type=sd
  3. Click Submit to save your changes.
  4. Use Preview Course as Learner option to check that your settings are working before add your course to the certification.

NetExam enhances the Communication Report view by adding additional filters and fields to make it more detailed. We introduced a new filter field named 'Primary User Group Filter' and new fields Email Address, Primary  User Group, Job function and Reference.

This widget shows the enrolled courses for students. It provides a single place where students can access all of their enrolled courses from the home page. Certification Tab will display certifications and courses that belong to that certification. Courses tab will show only the independent courses.

Admin can go to Learner Portal settings from the Admin site – Select the Enrolled Courseware from the drop down widget selection – click add – Click Save to save your settings.

Student view of the enrolled courseware widget.

This guide describes Course/Certification enrollment approval workflow. Please contact Support center if you have any questions.

NetExam offers a widget that displays Ensemba Social Recommendations to your learners. Learner will be presented with a list of their peers, who are selected based on similar course enrollments and other attributes. Learner will be able to connect with these peers and exchange information with each other. They can also follow other individuals such a Subject Matter Experts (SME) and Instructors.

Ensemba Home page widget in the student site provides Social Recommendations for students to read up to Top 10 online resources sorted by relevant topics. Each title listed in the Social Recommendations tab links to its respective page in Ensemba with the resource loaded within the page and includes added functionality such as commenting. Each peer thumbnail links to his or her public Ensemba profile (if the peer has his or her profile set as public.)

You enable this widget  from the NetExam Admin site.

Click on the General Tab – Leaner Portal Settings – Select the user type and click Edit – Click the Drop down beside Layout and themes “Add widgets” – Click on Add besides Social Learning

 

Once students logon to the Student site they see the Social Learning Widget.

Users can see Peers and are able to click on the links under the Recommended Content tab to access the social learning content. 

 

 

The following enhancements were made to the exam module:

  • Exams can now be configured to automatically display the next question as soon the current question is answered.

  • The last answer can now be excluded from randomization when opting to randomize the answers. This is helpful in situations when the last answer is "All of the above."

  • Visual indicator to show answered questions.

  • Option to remove the Flag question for review check box/functionality.

  • Click on the link to see the Video. Show Me 

NetExam has enhanced its exam item analysis by introducing several computations.

NetExam currently provide 3 types of question types.

Single Answer:

In this type only a single answer is permitted. eg: Yes / No or True / False type of questions.

Multiple Answer:

In this type user can select multiple answers. Admin can select the option to Randomize answers to make the question/answers hard to memorize.

Fill in the blank:

Fill in the blank question type allow user to provide the answer in free text form.

Answer should match to what user has entered to get it mark as completed. Answers are not case sensitive.

Examiner Workflow

This functionality in the NetExam LMS allows an Admin to use Examiners to evaluate a Students performance in training and grade them accordingly.

See attached document for more information.

The NetExam Content library now supports folders. You can now categorize content in a set of folders to better organize and also to make the content easier to find for learners. The folder structure can be created and managed via the Content Library configuration section of the Admin application. Download the article for more information.

NetExam now allows you to assign badges to learners. Learners can achieve these badges by reaching the number of points designated with the badge.
Recommended badge size: 40 x 40 and the file format (png)

Read more.....

This tab includes the NetExam API V 5.0001 Information. See also NetExam Learn API details.

When troubleshooting complex issues, it is sometimes necessary for our customer service team to obtain additional information about the network requests that are generated in your browser while an issue occurs. A customer service team member may request that you record a HAR file, or a log of network requests, while that issue is occurring and then provide that to them for further analysis.

Below are some instructions about how you can easily generate a HAR file using different browsers.

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari
  • Edge

To generate the HAR file for Chrome

  1. Open Google Chrome and go to the page where the issue is occurring.
  2. Look for the Vertical ellipsis button (mceclip0.png) and select More Tools > Developer Tools.
  3. From the panel opened, select the Network tab.
  4. Look for a round Record button ( Record button ) in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.
  5. Check the box Preserve log.
  6. Click the Clear button ( Clear button ) to clear out any existing logs from the Network tab.
  7. Reproduce the issue that you were experiencing before, while the network requests are being recorded.
  8. Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer.
  9. Upload your HAR file to your ticket or attach it to your email so that our Support team can analyze it.

Here is a brief animation showing this process:

To generate the HAR file for Firefox

  1. Open Firefox and go to the page where you are experiencing trouble.
  2. Select the Firefox menu (three horizontal parallel lines) at the top-right of your browser window, then select Web Developer > Network.
  3. The Developer Network Tools opens as a docked panel at the side or bottom of Firefox. Click the Network tab.
  4. The recording autostarts when you start performing actions in the browser.
  5. Once you have reproduced the issue and you see that all of the actions have been generated in the Developer Network Panel (should just take a few seconds), right-click anywhere under the File column, and click on Save all as Har.
  6. Save the HAR file somewhere convenient.
  7. Upload your HAR file to your ticket or attach it to your email so that we may analyze it.

To generate the HAR file for Internet Explorer

  1. Open Internet Explorer and go to the page where the issue is occurring.
  2. Press F12 on your keyboard(or click the gear icon > F12 Developer Tools)
  3. Click the Network tab.
  4. Reproduce the issue that you were experiencing before, while the network requests are being recorded.
  5. Once done click the Save button.
  6. Give the trace a filename and click the Save button which will save it as a .har file or .xml file.
  7. Upload your HAR file to your ticket or attach it to your email so that we may analyze it.

To generate the HAR file for Safari

Before generating the HAR file, make sure you can see the Develop menu in Safari. If it is not there, follow the instructions under Use the developer tools in the Develop menu in Safari on Mac.

  1. Open the Develop menu and select Show Web Inspector.
  2. Click the Network tab and complete the activity that is causing issues.
  3. Click the Export icon on the far right of the network tab and save the HAR file.
  4. Send us the file via your support ticket.

To generate the HAR file for Edge

Edge natively produces HAR files. For more instructions, see the instructions from the Microsoft website

  • Open the Network tool in F12 developer tools.
  • Reproduce the issue.
  • Export captured traffic as a HAR (CTRL + S).

NetExam deployed a global Content Delivery Network in the 6.9 release.  The CDN will have servers available in London, Amsterdam, Frankfurt, Tel-Aviv, Tokyo, Singapore, and Sydney in addition to U.S. locations in Chicago, New York, Ashburn, Miami, Los Angeles and San Jose. Users will be served up content from the closest server to their geographic location. This is expected to speed up the course content access times.

You can broaden the reach of your Instructor Led Training (ILT) through the use of online conferencing and meeting systems. One of NetExam’s most popular live training solutions utilizes Citrix's GoToMeeting (G2M) as the online location for the training site. NetExam has integrated G2M so that it’s easy to set up and add an available venue for your online live training classes. 

You first create a virtual classroom in NetExam by adding a Venue to a Classroom. Select Web Conference as your online venue category and GoToMeeting as your conference type. Once you have created a virtual venue, you can use this venue to schedule your virtual training sessions. A virtual training session works like a class in NetExam, except the meeting room is your G2M account. Students receive meeting details via email upon enrollment in the class. Once the class has been completed, the conference app will send meeting attendance data back to NetExam for inclusion in the student's transcript.

The steps to setting up a web conference as a classroom are clear and easy. Download the guide below for the instructions to walk you through the steps to create the meeting instance, where to add it as a location to a class and email communications. 

Thank you for using NetExam for your training and certification!

keywords: GoToMeeting, G2M, Web Conference, Instructor-led training, ILT, venue, live training, classroom, virtual classroom, virtual training

The Grade Book allows LMS Administrators to see enrolled user’s transcript within the Class schedule add/edit page. Administrators can mark the lesson(s) as completed from this module and are able to download the transcript as a CSV file.

Gradebook download as a CSV file.
1) Navigate to Course>> Class Schedule> Registered Users section in courseschedule-addedit.asp page
2) Click on the "Grade Book" button
3) Click on the "Download" button at the bottom of the Grade Book grid.

Expected: The Gradebook (with Student Names and their grades for respective Lessons) should be downloaded as a CSV file.

You can use Historical Course Data upload Template to upload your course data into LMS.

If you need to create a new course using an existing course, please see How do I Duplicate a Course.

This article provides instructions on moving or copying an existing course into a new curriculum, company, etc.

Procedure

  1. Select the Course/Copy Course Tab.

  2. Choose Copy or Move.

  3. Select the Source Company.

  4. Select the Source Curriculum.

  5. Select the Destination Company.

  6. Select the Destination Curriculum.

  7. You will be provided with a list of courses from the source curriculum.

  8. Select the Course to Copy or Move.

  9. Choose whether to Copy All Questions and Answers.

  10. Click Submit. You will see the course in the new location.

Once you have created your Curricula (including the Templates Curriculum) for your company, you are ready to add Courses using the QuickStep Method (NoteAll Courses created under the Templates Curriculum will automatically become Template Course options).

Procedure

First Course Addition

  1. Click on the Create Course sub-tab under the Courses tab. Select Launch Course Wizard. The Create Course window will open.
  2. As this is the first Course addition, there will not be any options available from the Template dropdown box. We suggest creating a Course named Template for the initial setup. (Upon returning for future Course creations, this option will then be available in the Template dropdown options.)
  3. For this first Course addition, you will be asked to enter: 
  • Course Name
  • Course Description (optional)
  • Resource Format (select file type of Resource if adding it now)
  • Select Resource File (optional)
  • Choose Course Modality - eLearning or Classroom
  • Select a Language

Click Submit to add this first Course.

Additional Course Additions

Method one:

  1. Click on the Create Course sub-tab under the Courses tab. Select Launch Course Wizard. The Create Course window will open.
  2. Select Template - eLearning Course or ILT Course
  3. Select a Curriculum from the dropdown options.
  4. Enter your Course name.
  5. Select Resource Format and File.

Click the Submit button.

Method two:

  1. Click on the Course sub-tab under the Courses tab.
  2. Select the Curriculum you want to add a course to.
  3. Scroll down to Add New Course
  4. Add Course Name and Course Description
  5. Click the Add a new Course button

The screen will refresh and you will see the new course in the Courses in Curriculum box.

From the Admin site, click on General Tab - Click on Self Registration - Click on “Available”.  

Self Registration is configured by user Role, Type, Group and Cost Center.

You may change and customize the settings that will be shown in the User Registration form. When finished, click the Submit button. This will activate the Register button on the Student Login page.

For additional information, see the attached NetExam Self-Registration Guide.

All available email templates come pre-filled with default content which can be edited.

From Email Address: Do not change the From Email Address. This address has been created specifically for your company and must have the @netexam.com address in order to process through the system. 

Email From Name: The From email name.

Subject: The email subject

Body: The email template content. You can enter pre-set parameter tags in your email template for additional formatting.

CCAddress: The email address(es) you want to add in the CC field. Multiple emails are separable from commas and semi colons

CCName: The CC Email Name

BCCName: The email address(es) you want to add in the BCC field. Multiple emails are separable from commas and semi colons

BCCName: The BCC Email Name

HTML Option: You can either select the Plain Text Email format or HTML Email format.

 

Available Parameter Tags

The following is a list of pre-defined email parameter tags can be used in formatting Email Templates.

Tag Category Tag Description
     
General $netexam.Header Email Header
  $netexam.Footer Email Footer
     
User $netexam.FullName The user's full name
  $netexam.FirstName The user's full name
  $netexam.Email The user's email address
  $netexam.Username The user's Username
  $netexam.Password The user's password
  $netexam.Company Account name / Your company name
  $netexam.URL The Login UR /The Login URL for this account
  $netexam.FromEmail The From email address
  $netexam.FromName The From name shown to the user
  $netexam.StreetAddress The Street Address
  $netexam.AdditionalAddress 2nd line in mailing address
  $netexam.City The mailing City
  $netexam.State The mailing State
  $netexam.PostalCode The mailing Postal Code
  $netexam.Country The mailing country
  $netexam.Phone The contact phone
  $netexam.Fax The contact Fax
  $netexam.CRLF A line break for new emails
  $netexam.GroupManagerName Group Manager name
  $netexam.GroupManagerEmail Group Manager email
  $netexam.ResellerName Primary User Group
  $netexam.ResellerEmail Primary User Group
  $netexam.ManagerEmail Manager email
  $netexam.Manager Manager's full name
  $netexam.User.TimeZone User Time Zone
  $netexam.ResetPasswordID ResetPassword
  $netexam.RecipientCity User City
  $netexam.RecipientState User State
  $netexam.RecipientZip User Zipcode
  $netexam.CompanyCity Company City
  $netexam.CompanyState Company State
  $netexam.CompanyZip Company Zip
  $netexam.ExaminerFullName Examiner FullName
  $netexam.ExaminerEmail Examiner Email
  $netexam.ExaminerUserName Examiner UserName
  $netexam.ExaminerPassword Examiner Password
     
Course $netexam.Course The course name displayed in the message body
  $netexam.Description The course description displayed in the message body
  $netexam.retakeprice The price to retake the course
  $netexam.Price The price of the course
  $netexam.DaysLeft The number of days left for the course
  $netexam.SelectedCoursePrice The selected course price
  $netexam.DaysToComplete The number of days to complete the course
  $netexam.CompleteByDate CompletByDate for a Course
     
Certification $netexam.CertificationName CertificationName
  $netexam.CertificationDescription CertificationDescription
  $netexam.CertificationDate CertifiedDate
  $netexam.CertificationExpirationDate CertificationExpirationDate
  $netexam.CertificationDaysToComplete Certification DaysToComplete
     
Class $netexam.Course The course name displayed in the message body
  $netexam.ClassRoom.ClassStartDate Class Start Date
  $netexam.ClassRoom.ClassEndDate Class End Date
  $netexam.ClassRoom.ClassStartTime Class Start Time for first day of Class
  $netexam.ClassRoom.ClassEndTime Class End Time for last Day of Class
  $netexam.ClassRoom.ClassTimeZone Class Time Zone
  $netexam.ClassRoom.FullSchedule Full schedule including all days and times of class
  $netexam.ClassRoom.Price Price of the class
  $netexam.ClassRoom.NumberOfStudents Number of Students
  $netexam.ClassRoom.SAP SAP
  $netexam.ClassRoom.Instructor Instructor Name
  $netexam.ClassRoom.VenueName Venue Name
  netexam.ClassRoom.VenueAddress Venue Address
  $netexam.ClassRoom.VenueAdditionalAddress Venue Additional Address
  $netexam.ClassRoom.VenueCity Venue City
  $netexam.ClassRoom.VenueState Venue State
  $netexam.ClassRoom.VenueZip Venue Zip
  $netexam.ClassRoom.VenueCountry Venue Country
  $netexam.ClassRoom.VenuePhone Venue Phone
  $netexam.ClassRoom.VenueWebLink Venue Web Link
  $netexam.ClassRoom.HotelInformation Venue Hotel Information
  $netexam.ClassRoom.FacilityDetails Venue Facility Details
  $netexam.ClassRoom.VenueCategory Venue Category
  $netexam.ClassRoom.EvalCode Venue EvalCodeD
  $netexam.ClassRoom.NearbyAirport Venue Closest Airport
  $netexam.ClassRoom.ID Schedule ID
  $netexam.ClassRoom.TARContact TAR Contact
  $netexam.ClassRoom.PrimaryContact Primary Contact
  $netexam.ClassRoom.PrimaryEmail Primary Email
  $netexam.ClassRoom.PrimaryPhone Primary Phone
  $netexam.ClassRoom.TechContact Tech Contact
  $netexam.ClassRoom.TechPhone Tech Phone
  $netexam.ClassRoom.TravelBillable Travel Billable
  $netexam.ClassRoom.NotesToStudent Notes to Student
  $netexam.ClassRoom.CancellationReason CancellationReason
  $netexam.ClassRoom.Cancellation CancellationPolicy
  $netexam.ClassRoom.CourseSubSchedules SubSchedules
  $netexam.ClassRoom.ClassName ClassName
  $netexam.ClassRoom.CustomMessage Custom Message to Students
  $netexam.ClassRoom.ClassPath Class Path
  $netexam.ClassRoom.AlternateInstructor Alternate Instructor Name
  $netexam.ClassRoom.PresenterURL Instructor Meeting URL
  $netexam.ClassRoom.AudienceURL Student Meeting URL
     
Order $netexam.Order.Number Order Number
  $netexam.Order.Date Order Date
  $netexam.Order.Company Order Company
  $netexam.Order.Seats Seats Purchased
  $netexam.Order.Price Order Price
  $netexam.Order.OrderAmount Order Amount
  $netexam.Order.OrderNumber Order Number
  $netexam.Order.OrderPaymentUrl Order Payment Url
  $netexam.Order.OrderItems Order Items Details
  $netexam.Order.ContactDetails ContactDetails email
     
Voucher $netexam.Voucher.CompanyName Company Name
  $netexam.Voucher.VoucherNumber Voucher Number
  $netexam.Voucher.Value Value
  $netexam.Voucher.StartDate Start Date
  $netexam.Voucher.EndDate End Date
  $netexam.Voucher.AllocatedCourseList AllocatedCourseList
     
Virtual lab $netexam.VirtualLab.Name Virtual Lab Name
  $netexam.VirtualLab.StartTime Virtual Lab Start Time
  $netexam.VirtualLab.EndTime Virtual Lab End Tim
  $netexam.VirtualLab.TimeZone User's Time Zone
  $netexam.VirtualLab.Duration Duration of reservation
     
Nomination $netexam.Nomination.StudentName Nominated Student Name
  $netexam.Nomination.RejectReason Reject Reason
  $netexam.Nomination.ApproveLevel Approve Level
  $netexam.Nomination.ClassPath Class Path
  $netexam.Nomination.CoordinatorEmail Pro Coordinator Email
  $netexam.Nomination.NomineeLogin Nominee Login Details
  $netexam.Nomination.SalesRep Sales Rep
     
Enrollment Approval $netexam.EnrollmentItem Class or Course or Certification name
  $netexam.DenyOrApproval Deny Or Approval
  $netexam.NotApprovalCourseStudentsID Not Approval StudentsID in Course
  $netexam.NotApprovalCertificationStudentsID Not Approval StudentsID in Certification
  $netexam.NotApprovalClassStudentsID Not Approval StudentsID in Class
     
Gift $netexam.Gift.Url Gift Card Url

Many types of Certifications are valid for a specified period of time. When the Certification period expires, re-Certification may be required to renew the Certification's validity. 

Setting a Certification's Expiration Type sets the period in which that Certification is active or valid. The Certification Expiration Mode enables you to apply Expiration options to a Certification.

There are two different options available, Interval and Perpetual:

Interval
The Certification will be valid for the number of days that have been set for the certification. The expiration can be set in a number of days, i.e., 365 or by a date (mmm/dd/yyyy). The Certification expires when that number of days has passed. 

If the student has not yet started or completed the Certification, in the Student’s site view, the ‘Days Valid’ column will appear blank. When the Student completes the Certification, the Student site will display the respective number of days left before the Certification expires. This allows the student to retake the Certification within that given number of days. After this set number of days has passed, the ‘Days Valid’ column will show ‘Expired’ for that Certification.

Perpetual
The Certification will not expire and there is no need to set a specific number of days for completion. If the student has not yet started or completed the Certification, in the Student’s site view, the ‘Days Valid’ column will appear blank. When the Student completes the Certification, an infinity symbol () will be displayed to indicate that the Certification has been completed and will not expire.

Procedure

  1. Click on the Certifications/Course Groups sub-tab under the Certifications tab.
  2. Click on the Create new Certification button or Open an existing Certification.
  3. Scroll down to the 'Expiration Type' option and select the Expiration Type as,

  • Interval - Selecting this option will enable the Expiration Mode option. Set the Expiration Mode as,
  • Set Expiration with a specific date – Selecting this option will enable the option Expiration Date that lets the user select a specific expiration date.
  • Set Expiration with the number of days – Selecting this option will enable the option Expire In Days that will let the user insert the number of days that the certificate will expire in.

  • Perpetual – Selecting this option will never expire the Certification.

 Once the Certification Expiration type and mode are set, save the Certification.

What will happen once a Certification expires?

When a student enrolls in a Certification, their transcript will show a certification status of blank (if they have not started the course), In Progress or how many days are left for the valid Certification. In the event the Certification expires and the student chooses to re-certify, they will have to complete the courseware required for recertification. 

Recertification typically requires enrollment in either 1) new courseware that may have been updated with new information or 2) the existing courseware that was not modified from the original certification. In either case, the student will enroll in the Certification. If the courseware is new, the student will simply enroll and complete the coursework for the new Certification. If the courseware has not changed and the student is re-taking the same courses, they will have to UnEnroll from the previous course completion and Enroll again to receive a newly dated Certificate of completion. This means the administrator must ensure that the course allows unenrollment. On the Edit a Course page, ensure that the Disable Unenrollment checkbox is NOT checked. This allows the student to unenroll in the course and re-enroll for the new Certification validity. 

Keywords: Certificate, Certification, Expire, Expiration, Interval, Perpetual, Transcript

The attached video will demonstrate on how to submit a ticket through the NetExam Support center.

Elearning templates will help you to create recurrence courses  easily from a saved template.

How to Embed video as a lesson resource?

1. Go to the course and open the lesson you need to add your lesson resource. From the Resources in this section, click Upload to US-Central

2. Once you provide a name to your resource, select the resource type.

3. Select "Embedded Video" as Resource Type.

4. Typically, the URL appears in this format: http://www.youtube.com/watch?v=Qatbkp2Ixkc

5. Modify the URL format in the following way. http://www.youtube.com/embed/Qatbkp2Ixkc

6. Notice that we removed watch?v= and included "embed" in its place

7. Preview the course as Learner to see how it displays before announcing the course to your students.