Our research indicates many managers work with several tiers of user groups and need to view certification info selectively. We’ve enabled this function through a Tab that is implemented in the Student Portal. When setting up the Tab in User: Roles, you check the View User Group Details box to enable the Tab as visible for the selected user role. The Tab name is also customizable by going to Communications: Content Editor: Main Content.

From the tab, group managers can view the summary of certifications, course enrollments, and completions for their assigned user groups. Our example created a Role of Field Sales Manager with a User Group of Acme Field Sales, a sub group of Acme Software Sales. As you can see, the report shows a recap of the students in that user group as well as their individual stats. Of course, you can use this feature for both internal employees as well as managing partners and agents.