Knowledgebase:
Email Opt In/Opt Out Configuration
Posted by , Last modified by Prasad De Silva on 16 July 2017 11:38 PM

Email Opt In/Opt Out preferences can now be customized at the region and country level.

The following feature will help customers who train to a global audience and need to manage changing email laws.

Subsequently, this option is to enable and disable emails by user's region, user's country or for an individual user.

The following conditions are to be adhered during following situations.

1. When email does not go out.

Email Opt In/Out 01 

2. When email does not go out by default but the user has control to turn this email on (and off). This email will display in the student profile. The check box will be unchecked in the first load.

Email Opt In/Out 02

3. When email goes out by default but the user has control to turn this email off (and on). This email will display in student profile. The check box will be checked in the first load.

Email Opt In/Out 03

4. When the email always goes out.

Email Opt In/Out 04


Here are some enhanced features.

Regional view

Email Opt In/Out 05

Country view

Email Opt In/Out 06

Email Opt In/Out 07

Press "Yes" to remove the settings in the selected country or the selected region. All user's individual settings to that particular country or the region will be removed.

Email Opt In/Out 08

Email Opt In/Out 09

Email Opt In/Out 10

If the server is temporarily down or some unforeseen error had occurred. Such interruptions will only be temporary.

Email Opt In/Out 11

Session has timed out.

Email Opt In/Out 12

Email Opt In/Out 13

User add/edit page in the admin site.

Email Opt In/Out 14

User's profile page in client site.

Email Opt In/Out 15

If you wish to remove this feature, please submit a support ticket through the ticket center. Once this gets disabled, email templates with the FROM email address will get starting to go out.

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